Get a Live Nutshell Demo & Product Tour!
Explore the essentials of our award‑winning CRM in a live demo with Q&A. Can’t attend? Register and we’ll send the recording.
“Nutshell is super user-friendly and intuitive
“I would highly recommend Nutshell
“Easy to use and... wait for it ... 100% buy in!
“Nutshell is both simple and powerful
Choosing the right CRM is crucial for your business. Nutshell offers many of the same powerful features as Zendesk Sell—with a few major advantages. Nutshell’s standout features include:
When you’re choosing your next CRM, don’t settle for something “less than”.
Nutshell has everything you love from Zendesk Sell (and some more!).
Visual Pipeline Management
Nutshell has the same easy drag-and-drop functionality. Additionally, we have List view, Map view and Chart view.
Sales Automation
Automated workflows, emails, assignments, tasks and activities that help you move leads through pipelines automatically.
Full Customer View
See every interaction (calls, texts, emails, web chats, site visits, opens and more) on your People, Lead & Company Timelines.
Contacts & Records Limits
Nutshell’s only limit is 100 active leads on our Sales Foundation plan. Besides that, there is no limit on data.
Smart Lists, Saved Lists & Filters
Use Tags, Custom Fields and more in your Lists to filter down and create the exact Smart List you need. Save it and choose to share it with your team.
Zendesk Support Integration
Keep your customer support conversation integrated with your CRM records.
Live Customer Support
Live Chat is Free for ALL customers. Phone Support is included for Enterprise customers. An Extensive support center.
In-App Phone Dialing & Recording
Integre-se ao seu sistema telefônico ou à sua plataforma de comunicação preferida e faça chamadas pelo site Nutshell.
AI Call/Meeting Summarization
Instantly summarize calls and meetings and save to your 360-Customer view.
2-Way Email & Calendar Sync
With Google and Microsoft
Email Templates & Sequences
Create templates, share them with your team, send them automatically.
SMS
Send and receive tests inside Nutshell. Automate them in your sales process.
Permissions & Custom Roles
Use our standard roles and/or add your own custom roles to control permissions and who can see/do what inside of Nutshell
Campos personalizados
Each plan has a set amount of Custom Fields. Use them for the unique data that you collect on People, Company & Leads
Mobile App
Available on iPhone and Android
API Access & Integration
Our API information is readily available. Plenty of 1-Click integrations. Huge Marketplace via Zapier.
Analytics & Reporting
Out of the box and custom reports available. Install Nutshell Analytics in a few minutes.
In-Product Prospecting
Nutshell IQ is broken into 3 sub-products: ProspectorIQ (find new), VisitorIQ (found you) and PeopleIQ (find more)
Mobile Business Card Scanner
Built right into our mobile app!
Marketing Features
Nutshell has a complete Marketing Suite of tools
Price Per User
Nutshell offers 5 flexible Sales/CRM plans. Choose the plan that most fits your needs and budget.
Ilimitado
Sempre grátis
Nutshell IQ
Email marketing, Landing pages, Web forms, SMS Marketing and more all done inside Nutshell (or through third party integration)
From $13 to $89 per month
Limits Apply
Zendesk Reach
From $19 to $219 per month
Explore the essentials of our award‑winning CRM in a live demo with Q&A. Can’t attend? Register and we’ll send the recording.
Zendesk Sell was a sales automation tool designed to enhance productivity, processes, and pipeline visibility for sales teams. As of September 9, 2025, Zendesk Sell is no longer available to purchase, and existing customers will lose access beginning on August 31, 2027.
For current customers, Zendesk Sell has some strengths and some shortcomings reported by users. As you search for a new solution to your CRM needs, it may be helpful to look for a new CRM with many of the same features as Zendesk Sell to minimize friction during the transition process—but with additional features that will take your company through your next phase of growth.
Nutshell is an award-winning CRM platform that helps B2B sales, marketing, and customer teams work together to close more deals and retain more customers.
Powerful enough to support any element of your business and simple enough to implement without a paid admin or IT department, Nutshell is favored among businesses from a wide variety of industries and sizes due to its ease of use, flexible set up, and available features.
Furthermore, Nutshell Sales’ features often outshine the competitors in terms of both usability and comprehensiveness, according to customer reviews. Plus, we have a full Marketing Suite and Engagement Suite, with some of our marketing and engagement tools included with your Nutshell Sales license.
Here at Nutshell, we’re dedicated to helping businesses grow their revenue and solve the most critical challenge of sales and marketing software: motivating teams to use it. We’re passionate about our customers’ success, and we love finding new ways to take the frustrations out of selling, marketing, and managing.
Nutshell não apenas sincroniza perfeitamente com todo o Google Workspace (baixe nossa extensão do Chrome), mas também sincronizamos perfeitamente com todo o Microsoft 365 (baixe nossa extensão do Outlook).
As Zendesk Sell approaches retirement while the company focuses on its service and support offerings, many businesses are searching for Zendesk CRM alternatives. If you’ve found yourself in this boat, know that Nutshell is here to help. We offer the same essential features as Zendesk with an emphasis on improved automation functions, omnichannel customer engagement and communicative support.
Many organizations chose Zendesk Sell in the first place because its impressive scalable platform is ready to grow with you as your business needs evolve. Its built-in reporting functions help you keep track of all your most important communications, sales, and other data. Zendesk’s site also boasts a responsive support team, which is crucial to brands like yours that are dedicated to constant success and growth.
Despite its great features, Zendesk Sell will soon no longer be available—and many users now have an opportunity to switch to a CRM that offers even greater functionality at an equally affordable price.
Some top concerns customers have had with Zendesk Sell include:
When looking for a Zendesk Sell alternative, Nutshell should be on your radar because, while its core functionality is similar to Zendesk Sell, it goes above and beyond with:
Ouvimos e antecipamos as necessidades dos nossos clientes para oferecer um CRM fácil de usar e acessível, repleto de recursos valiosos.
We regularly add new features and update our software to provide superior service, including:
Criamos um processo de vendas incrível em Nutshell que nos levou a ter uma taxa de fechamento de cerca de 30% para todos os nossos leads.
Mathew W. SafetySync
To compare all of Nutshell’s Sales plans, go to our pricing page and click “compare all plans”.
When making CRM comparisons with Zendesk Sell, Nutshell should be at the top of your list. That’s because we offer:
Yes, Nutshell is an excellent fit for Zendesk Sell users. It serves the same types of businesses—B2B sales teams across industries like professional services, manufacturing, tech, and construction. Nutshell offers all the core features you’re used to in Zendesk Sell (pipeline management, contact management, sales automation, reporting) with similar workflows, so your team won’t need to relearn everything from scratch. It supports teams from 5 to 5000+ users, making it scalable for growing businesses just like Zendesk Sell.
Migrating is simple. During your Nutshell trial, navigate to Settings > Import and select “Another CRM” > Zendesk Sell. Nutshell’s one-click importer pulls in your contacts, deals, and activity history automatically. If you’d prefer hands-off help, the Nutshell team offers free white-glove migration services—they’ll handle the entire data transfer for you at no additional cost, ensuring everything is organized correctly before you go live.
Most teams are fully up and running within 24 to 48 hours. The actual data import typically completes in a few hours, and the Nutshell onboarding team helps you configure pipelines, set up integrations, and train your team quickly. For larger or more complex migrations, Nutshell works on your timeline at no extra cost. It starts with a sample import to verify accuracy, then completes the full migration—so you’re not stuck doing tedious manual work.
Start planning now. While Zendesk Sell doesn’t shut down until August 31, 2027, waiting until the last minute creates unnecessary stress and limits your options. Beginning your migration at least 6-12 months before the deadline gives you time to evaluate alternatives, test new systems, and ensure a smooth transition without disrupting your sales process.
Nutshell offers all the same core features as Zendesk Sell—plus additional capabilities like built-in email marketing, landing pages, and web forms—at competitive pricing starting at $13/user/month. Unlike Zendesk Sell, Nutshell doesn’t limit your data storage or charge extra for essential features. You get unlimited contacts, companies, and leads, free live chat support for all customers, and no contracts. We’re transparent about pricing with no hidden fees.
Serviço incrível. O serviço White Glove Important me convenceu a implementá-lo em toda a minha empresa.
Steve K. Propriedades Speedwagon
Um sistema perfeito que atende a todos os nossos requisitos; flexível e fácil de personalizar.
Vimmi
Nutshell-de alguma forma me fez querer usar um CRM novamente. Talvez seja a primeira vez.
Lisa L. Gerações Agora LLC
Nutshell nos dá insights sobre nossos negócios por meio de seus relatórios, e o CRM é fácil de usar para nossas equipes de vendas e de integração. Eu os recomendo muito para uma empresa de SaaS em crescimento.
Brian S. Árvore de depoimentos
Seu atendimento ao cliente é o melhor que já vi em muito tempo. É muito apreciado. Continuem o bom trabalho!
Ryan M. Reichel Insulation
Find out more about our affordable plans, packed with the features your business needs.
Join 30,000+ other sales and marketing professionals. Subscribe to our Sell to Win newsletter!
