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Choosing the right CRM is crucial for your business. Nutshell offers many of the same powerful features as Zendesk Sell—with a few major advantages. Nutshell’s standout features include:
When you’re choosing your next CRM, don’t settle for something “less than”.
Nutshell has everything you love from Zendesk Sell (and some more!).
Explore the essentials of our award‑winning CRM in a live demo with Q&A. Can’t attend? Register and we’ll send the recording.
Zendesk Sell was a sales automation tool designed to enhance productivity, processes, and pipeline visibility for sales teams. As of September 9, 2025, Zendesk Sell is no longer available to purchase, and existing customers will lose access beginning on August 31, 2027.
For current customers, Zendesk Sell has some strengths and some shortcomings reported by users. As you search for a new solution to your CRM needs, it may be helpful to look for a new CRM with many of the same features as Zendesk Sell to minimize friction during the transition process—but with additional features that will take your company through your next phase of growth.
Nutshell is an award-winning CRM platform that helps B2B sales, marketing, and customer teams work together to close more deals and retain more customers.
Powerful enough to support any element of your business and simple enough to implement without a paid admin or IT department, Nutshell is favored among businesses from a wide variety of industries and sizes due to its ease of use, flexible set up, and available features.
Furthermore, Nutshell Sales’ features often outshine the competitors in terms of both usability and comprehensiveness, according to customer reviews. Plus, we have a full Marketing Suite and Engagement Suite, with some of our marketing and engagement tools included with your Nutshell Sales license.
Here at Nutshell, we’re dedicated to helping businesses grow their revenue and solve the most critical challenge of sales and marketing software: motivating teams to use it. We’re passionate about our customers’ success, and we love finding new ways to take the frustrations out of selling, marketing, and managing.
Nutshell synkroniserer ikke kun problemfrit med hele Google Workspace (download vores Chrome-udvidelse), men vi synkroniserer også problemfrit med hele Microsoft 365 (download vores Outlook-udvidelse).
As Zendesk Sell approaches retirement while the company focuses on its service and support offerings, many businesses are searching for Zendesk CRM alternatives. If you’ve found yourself in this boat, know that Nutshell is here to help. We offer the same essential features as Zendesk with an emphasis on improved automation functions, omnichannel customer engagement and communicative support.
Many organizations chose Zendesk Sell in the first place because its impressive scalable platform is ready to grow with you as your business needs evolve. Its built-in reporting functions help you keep track of all your most important communications, sales, and other data. Zendesk’s site also boasts a responsive support team, which is crucial to brands like yours that are dedicated to constant success and growth.
Despite its great features, Zendesk Sell will soon no longer be available—and many users now have an opportunity to switch to a CRM that offers even greater functionality at an equally affordable price.
Some top concerns customers have had with Zendesk Sell include:
When looking for a Zendesk Sell alternative, Nutshell should be on your radar because, while its core functionality is similar to Zendesk Sell, it goes above and beyond with:
Vi lytter til og forudser vores kunders behov for at kunne tilbyde et brugervenligt og prisbilligt CRM fyldt med værdifulde funktioner.
We regularly add new features and update our software to provide superior service, including:
Vi har opbygget en fantastisk salgsproces i Nutshell , som har ført til, at vi har en lukkeprocent på omkring 30 % for alle vores leads.
Mathew W. SafetySync
To compare all of Nutshell’s Sales plans, go to our pricing page and click “compare all plans”.
When making CRM comparisons with Zendesk Sell, Nutshell should be at the top of your list. That’s because we offer:
Yes, Nutshell is an excellent fit for Zendesk Sell users. It serves the same types of businesses—B2B sales teams across industries like professional services, manufacturing, tech, and construction. Nutshell offers all the core features you’re used to in Zendesk Sell (pipeline management, contact management, sales automation, reporting) with similar workflows, so your team won’t need to relearn everything from scratch. It supports teams from 5 to 5000+ users, making it scalable for growing businesses just like Zendesk Sell.
Migrating is simple. During your Nutshell trial, navigate to Settings > Import and select “Another CRM” > Zendesk Sell. Nutshell’s one-click importer pulls in your contacts, deals, and activity history automatically. If you’d prefer hands-off help, the Nutshell team offers free white-glove migration services—they’ll handle the entire data transfer for you at no additional cost, ensuring everything is organized correctly before you go live.
Most teams are fully up and running within 24 to 48 hours. The actual data import typically completes in a few hours, and the Nutshell onboarding team helps you configure pipelines, set up integrations, and train your team quickly. For larger or more complex migrations, Nutshell works on your timeline at no extra cost. It starts with a sample import to verify accuracy, then completes the full migration—so you’re not stuck doing tedious manual work.
Start planning now. While Zendesk Sell doesn’t shut down until August 31, 2027, waiting until the last minute creates unnecessary stress and limits your options. Beginning your migration at least 6-12 months before the deadline gives you time to evaluate alternatives, test new systems, and ensure a smooth transition without disrupting your sales process.
Nutshell offers all the same core features as Zendesk Sell—plus additional capabilities like built-in email marketing, landing pages, and web forms—at competitive pricing starting at $13/user/month. Unlike Zendesk Sell, Nutshell doesn’t limit your data storage or charge extra for essential features. You get unlimited contacts, companies, and leads, free live chat support for all customers, and no contracts. We’re transparent about pricing with no hidden fees.
Fantastisk service. Den vigtige White Glove-service overbeviste mig om at udbrede den til hele min virksomhed.
Steve K. Speedwagon Properties
Et perfekt system, der opfylder alle vores krav; fleksibelt og nemt at tilpasse.
Vimmi
Nutshell-fik mig på en eller anden måde til at *ønske* at bruge et CRM igen. Det er måske første gang.
Lisa L. Generations Now LLC
Nutshell giver os indsigt i vores forretning gennem deres rapportering, og CRM er let at bruge for vores salgs- og onboarding-teams. Jeg kan varmt anbefale dem til en Saas i vækst.
Brian S. Vidnesbyrd Træ
Jeres kundeservice er uden tvivl den bedste, jeg har set i lang tid. Det er meget værdsat. Bliv ved med det gode arbejde!
Ryan M. Reichel Insulation
Find out more about our affordable plans, packed with the features your business needs.
Slut dig til mere end 30.000 andre professionelle inden for salg og marketing. Abonner på vores Sell to Win-nyhedsbrev!