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"Nutshell est très convivial et intuitif

"Jerecommande vivement Nutshell

"Facile d'utilisation et... attendez de voir...100% d'adhésion !

"Nutshell est à la fois simple et puissant

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Comparaison complète des systèmes de gestion de la relation client (CRM)

Nutshell vs. Pipedrive

Choosing the right CRM is crucial for your business. Explore why Nutshell is the right CRM over Pipedrive. Nutshell’s standout features include:

  • An affordable, transparent pricing model that doesn’t compromise on features
  • Seamless integration with Google Workspace, Microsoft 365 and Zapier, plus built-in solutions to send quotes and invoices, identify website visitors, generate leads, and more
  • Multiple views for pipeline management, including a drag-and-drop board view and an interactive map view
  • Fast, friendly, free world-class customer support on every plan
  • In-app Nutshell Marketing and Engagement suites with email and SMS marketing, live web chat, AI chatbot, 1:1 SMS messaging, and built-in AI tools
nutshell Comparaison avec pipedrive

Qu'est-ce que Pipedrive ?

Pipedrive CRM is a well-known CRM platform that’s been around since 2010. The company brands itself as a simple, sales-focused choice for businesses of all sizes. But even though Pipedrive works for some teams, it isn’t a good fit for everyone.

Pipedrive has its challenges and downsides, including:

  • Lack of marketing features
  • Difficulty with integrations
  • Limited built-in communication tools
  • Poor customer support
  • Et plus encore

It’s crucial to compare Pipedrive’s features, reviews, and cost with the best Pipedrive alternatives to find the CRM that provides the most value for your team.

Qu'est-ce que Nutshell?

Nutshell is an award-winning CRM platform that helps B2B sales, marketing, and customer teams work together to close more deals and retain more customers.

Powerful enough to support any element of your business and simple enough to implement without a paid admin or IT department, Nutshell is favored among businesses from a wide variety of industries and sizes due to its ease of use, flexible set up, and available features.

Furthermore, Nutshell Sales’ features often outshine the competitors in terms of both usability and comprehensiveness, according to customer reviews. Plus, we have a full Marketing Suite and Engagement Suite, with some of our marketing and engagement tools included with your Nutshell Sales license.

Here at Nutshell, we’re dedicated to helping businesses grow their revenue and solve the most critical challenge of sales and marketing software: motivating teams to use it. We’re passionate about our customers’ success, and we love finding new ways to take the frustrations out of selling, marketing, and managing.

Nutshell non seulement se synchronise de manière transparente avec l’ensemble de Google Workspace (téléchargez notre extension Chrome), mais nous nous synchronisons également de manière transparente avec l’ensemble de Microsoft 365 (téléchargez notre extension Outlook).

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Nutshell Comparaison avec Pipedrive

Wondering whether Pipedrive is a good CRM option for your business? Pipedrive is considered a good CRM, but it does come with its limitations, so it isn’t a good fit for everyone. When it comes to customer relationship management (CRM) software, you have plenty of options. Nutshell is here to lay out the pros, cons, and everything in between in this in-depth comparison.

Page d'atterrissage Pipedrive avec les mots "the one platform to grow your business" (la plateforme unique pour développer votre activité)

Les pros de Pipedrive

Pipedrive proudly proclaims itself to be the first CRM by salespeople, for salespeople. When you take a look at their sales-focused interface and features, you can certainly see the influence. Longtime customers have positive things to say about the software’s contact management and pipeline organization features.

un avis positif pour pipedrive

Pipedrive contre

With any brand that boasts about being designed by the same market they’re appealing to, one question should be at the front of your mind—how have they catered to the inexperienced? Most likely, you or someone on your support team is new to CRM. If you or anyone on your team is new to CRM software, choosing Pipedrive could introduce a steep learning curve that slows productivity when you need to move fast.

Pipedrive has been criticized for its unhelpful customer service in the past, leaving you at a loss as you navigate your way through the sometimes clunky and complex information modules.

un avis négatif pour pipedrive

Common customer concerns

These are some of the most common concerns customers raise about Pipedrive:

  • Email marketing is only available as an add-on
  • Automation processes are unintuitive and complex
  • Sync, reporting, logging, and loading features are inefficient
  • Price jumps between service tiers are steep
  • Many essential sales features cost extra
  • Native calling and SMS capabilities are not present
  • Integrations can be difficult to set up
  • Reporting and data limitations make in-depth analysis challenging
  • Customer support lacks quality and consistency
  • AI features are reserved for customers on higher-tier plans
Pipedrive G2 Review Screenshot

Nutshell: La meilleure alternative à Pipedrive

À l'adresse Nutshell, nous avons vu de nombreuses marques sauter dans le bateau Pipedrive et atterrir sur notre site Web. Nous leur avons redonné confiance dans les logiciels de CRM grâce à notre :

  • Affordable and transparent pricing: Get exceptional value with straightforward pricing and no hidden fees, making Nutshell a budget-friendly solution for growing businesses.
  • Award-winning customer support: Get dedicated assistance whenever you need it with our empathetic, human-based customer support team, available via email and live chat, regardless of your plan size.
  • Intuitive automation: Streamline your sales processes with easy-to-use automation tools for email, lead generation, and sales support, freeing up your team to focus on growth and easily measure campaign success.
  • Robust marketing features: Nutshell Sales subscribers can boost their marketing efforts with essential marketing tools, including email marketing, web forms, and landing pages, and the option to upgrade to more advanced marketing features.
  • Built-in AI features: Save your team hours with native AI features available to Nutshell users from our entry-level plan upward.
  • Integrated calling and texting: Built-in click-to-call and SMS messaging capabilities allow sales reps to connect with prospects and customers where they are, directly from your CRM.
  • Automated personal email sequences: Triggered by pipeline stage for personalized communication, remembering to follow up for you.
  • More seamless integrations: Connect Nutshell with your favorite tools like Google, Microsoft, Slack, and QuickBooks to streamline workflows and manage everything in one place.

Construire une meilleure expérience Nutshell

Nous écoutons et anticipons les besoins de nos clients afin de leur fournir un CRM convivial et abordable, doté de fonctionnalités précieuses.

We regularly add new features and update our software to provide superior service, including:

  • App Marketplace to connect your CRM data with the apps you already use
  • Scheduler to simplify meeting planning and appointments
  • Email marketing through our Nutshell Marketing suite to help you strengthen relationships with customers and prospects
  • SMS marketing, available with a Marketing Pro subscription, to engage more effectively with leads and customers
  • Web chat through our Nutshell Engagement suite to let website visitors seamlessly initiate a chat with your team while visiting your website
  • 1:1 SMS when you sign up for Engagement Pro to easily interact with leads and customers via text message
  • Nutshell IQ add-on to automatically track website visitors, generate leads, and find people at the companies you already work with
  • Nutshell Quotes add-on to swiftly deliver professional quotes directly from your CRM
  • Et bien d'autres encore

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""

Nutshell est le meilleur rapport qualité-prix. Sa polyvalence et ses fonctionnalités en font un produit très facile et puissant à utiliser.

Mark M. Southwestern Scale Co.

Nutshell vs. Pipedrive, en tête-à-tête

CRM is Nutshell’s flagship feature that is available in our Sales Suite. Our Sales Suite has 5 plan tiers to help you choose the best plan for your budget and required features. Below, we’re comparing our most popular Sales plan (Sales Pro) to Pipedrive’s most comparable plan.

COÛT PAR UTILISATEUR Comparisons based on similarly-priced packages (Nutshell Sales Pro and Pipedrive Professional)

AUTOMATISATION DES PROCESSUS DE VENTE Faites évoluer automatiquement vos prospects dans votre pipeline en fonction de déclencheurs automatisés.

RAPPORTS DE VENTE ET ANALYSES Visualisez instantanément votre évolution par rapport à votre quota et aux périodes précédentes, et segmentez par produit, représentant, source de prospects, etc. pour identifier ce qui stimule réellement vos ventes.

SUPPORT CLIENT EN DIRECT Available on Monday through Friday from 7:30 am to 5:30 pm EST (excluding holidays)

CONTACTS ET DOSSIERS D'ENTREPRISE Nombre illimité de contacts, d'enregistrements d'entreprises et de stockage de données.

COMPOSITION ET ENREGISTREMENT DE NUMÉROS DE TÉLÉPHONE DANS L'APPLICATION Intégrez votre système téléphonique ou votre plateforme de communication préférée et appelez depuis Nutshell.

CARACTÉRISTIQUES DE LA GESTION DES PIPELINES Flexibilité pour les équipes qui ont plusieurs processus ou pour les utiliser pour d'autres objectifs tels que la fidélisation des clients ou le succès des clients.

MODÈLES DE COURRIER ÉLECTRONIQUE Utilisez les modèles d'e-mails prédéfinis de Nutshell.

INTÉGRATIONS D'EMAILS EN NATIF Intégration native d'un logiciel de marketing par courriel.

SÉQUENCES D'E-MAILS PERSONNELS Créez et planifiez des entretiens de vente individuels qui sont plus susceptibles de capter l'attention. Nutshell déclenche une séquence de vente à l'étape du pipeline de votre choix, se souvient du suivi pour vous afin que les prospects de valeur ne s'envolent pas, et arrête la séquence dès qu'ils répondent.

EMAIL MARKETING WITH AUTOMATION 150 monthly trial sends included. Paid plans based on the number of Contacts and start at $5/month

FORMULAIRES WEB INTÉGRABLES Concevoir des formulaires web simples qui capturent des informations sur les clients et créent automatiquement de nouveaux contacts et prospects.

INTÉGRATIONS DE CALENDRIERS Augmentez la productivité de votre équipe en intégrant votre calendrier à Nutshell.

APPLICATIONS GRATUITES POUR IPHONE/ANDROID Application mobile incluse dans l'App Store ou Google Play pour accéder à la puissance de Nutshell où que vous soyez.

SCANNER MOBILE DE CARTES DE VISITE NutshellLe scanner de cartes de visite est léger et intégré à l'application mobile Nutshell .

un logo noir et blanc pour Pipedrive sur fond blanc

$49 per month billed annually,
$64 per month billed monthly

Oui

250 reports per user

Assistance téléphonique

Illimité

Non disponible

Tableau à glisser-déposer

Illimité

Gmail, Exchange, Outlook

Inclus

Disponible en tant qu'extension payante

Disponible en tant qu'extension payante

 

Google, Microsoft 365

Yes – ability to view leads on an interactive map

Not included – third-party apps available

Available Pipedrive add-ons

Pipedrive offers the following add-on options at an additional cost:

  • LeadBooster add-on - Ensemble d'outils de génération de leads
  • Module complémentaire Visiteurs Web - Identifier les organisations présentes sur votre site web
  • Campaigns add-on - Créer et envoyer des campagnes de courrier électronique
  • Smart Docs add-on - Processus de documentation centralisé 
  • Projects add-on - Outil de gestion de projet
une capture d'écran des modules complémentaires de Pipedrive : LeadBooster add-on web visitors add-on et Campaigns add-on

Even more power on Sales Business & Sales Enterprise

  • Sales Business: Includes everything in Sales Pro, plus: AI capabilities, higher limits, Audit log, Changelog and more.
  • Sales Enterprise: Includes everything in Sales Business, plus: higher limits, Read-only SQL access, Enterprise SSO and Enterprise directory sync

To compare all of Nutshell’s Sales plans, go to our pricing page and click “compare all plans”.

Facile à utiliser. Facile à vendre. C'est Nutshell.

En savoir plus sur notre alternative Pipedrive

When making CRM comparisons with Pipedrive, Nutshell should be on your radar. That’s because we offer:

  • More platform integrations: While our software does integrate with the Google suite, it also works well with many other platforms, like Microsoft and Slack.
  • Better interface: Start using Nutshell to your benefit immediately with our easy-to-understand interface, onboarding support, and ongoing customer care.
  • Advanced customization: Make Nutshell work for you. Customize marketing plans, create personalized reports, and tailor our software to meet your brand’s unique needs.
  • More features: Simplify your day-to-day by utilizing our fully integrated Marketing and Engagement suites, our Scheduling tool, our Quoting tool, and our Prospecting tool, all in the same app.
  • Easy data migration: We offer a one-click Pipedrive data migration solution and provide free data import assistance to ensure a smooth transition from Pipedrive to Nutshell.

Nutshell Sales brings you all the CRM features you need and more to succeed in your goal of growing your business, and we’ll be there to help you support every customer. Sign up for a 14-day free trial today and see how we do it. No credit card is required to start your free trial, and free support is offered the entire way.

Commencez dès aujourd'hui votre essai gratuit de 14 jours sur
!

Aucune carte de crédit n'est requise
Nous vous remercions ! Votre demande a bien été reçue !
Oups ! Un problème s'est produit lors de l'envoi du formulaire.
""

Nous avons mis en place un processus de vente extraordinaire sur Nutshell qui nous a permis d'atteindre un taux de conclusion d'environ 30 % pour tous nos clients potentiels.

Mathew W. SafetySync

De nombreux CRM vous imposent une méthode ou un processus, mais Nutshell vous offre des choix qui vous permettent de l'adapter à votre entreprise.

Matthew M. Dickson

J'adore Nutshell!... Très facile à utiliser et j'ai démarré en un rien de temps. Le support est excellent et super amical aussi.

Shane K. Small's

Il est très difficile d'extraire des données de [Pipedrive] pour établir des rapports. Aucun des rapports n'est imprimable, ce qui n'est pas idéal.

John SoftwareAdvice.com

Nutshell m'a permis de passer au niveau supérieur. Je suis passé de 40 000 dollars par an à 100 000 dollars. Je vous aime beaucoup.

Raul Z. Magnum Drilling Services

FAQs: Nutshell vs. Pipedrive

  • How easy is it to migrate from Pipedrive to Nutshell?

    Migrating from Pipedrive to Nutshell is simple. We offer one-click data migration through our Import2 partnership—no CSV files or technical setup required. You can test a sample import first with up to 100 random contacts and activities before committing. Once you’re ready, we handle the full migration, and our free support team guides you through every step.

  • What’s the real total cost of Nutshell vs Pipedrive when you factor in add-ons?

    Pipedrive’s base pricing ($14/user/month when billed annually) looks affordable until you add features most teams need—Campaigns ($6-$41/month), LeadBooster, Smart Docs, and Projects quickly inflate costs. Nutshell’s pricing is transparent with no surprises. Our Pro plan ($42/user/month, billed annually) includes marketing, automation, unlimited contact storage, and free support. Many teams find Nutshell actually costs less once you factor in what Pipedrive charges separately.

  • How long does it typically take to get your team up and running on Nutshell?

    Most teams get productive in Nutshell within days, not weeks. Since our interface is intuitive and requires no IT admin or technical skills, minimal setup is needed. Data migration takes hours instead of the weeks some CRMs require. Your free onboarding support from our team ensures a smooth start, and new users can often close deals immediately while they’re learning the platform.

  • How does Nutshell’s customer support compare to Pipedrive’s?

    Poor CRM support directly impacts adoption—when reps struggle to find answers, they stop using the tool and fall back to spreadsheets. Nutshell’s award-winning support (available via live chat and email regardless of plan size) prevents this. Our team helps you maximize ROI and get quick answers when you need them, so your investment actually pays off instead of sitting unused.

  • Which CRM is better for teams new to CRM software?

    Nutshell is ideal for teams adopting CRM for the first time. We’re built for non-technical users with an easy-to-learn interface that doesn’t require training from an IT department. Unlike Pipedrive’s steep learning curve that slows early productivity, Nutshell gets your team selling immediately. We’re especially popular with small teams, construction companies, home services, and B2B businesses where simplicity drives adoption.

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