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Nutshell is super user-friendly and intuitive

I would highly recommend Nutshell

Easy to use and... wait for it ... 100% buy in!

Nutshell is both simple and powerful

Time Saved, Care Forward.

User-Friendly CRM for Healthcare Organizations

Get up and running fast with an all-in-one platform built for healthcare pros. Manage contacts, automate follow-ups, track referral pipelines, and run marketing campaigns—all in one easy-to-use platform.

Start 14-day free trial Book free demo

🎉 No credit card required!

Explore features

Less admin. More outreach. Better results.

Every lead, contact, and interaction is organized, automated, and tracked so your team can build relationships and grow your business, not chase busywork.

 

Data Security & Access

Role-based controls and encryption keep your data safe and organized

Contact Data & Journey Management

Track every patient, referral partner, and prospect in one place

Workflow Automation

Automate follow-ups, reminders, and pipeline updates automatically

Visual Referral Pipelines

Track every opportunity from first inquiry or opportunity to booked appointment and sale

Keep track of every contact

Nutshell gives your team a complete profile for every patient, referral partner, and prospect, including every call, email, and interaction, all in one place.

When a contact reaches out, your team instantly sees the full history of your relationship, any notes from previous conversations, and exactly what the next step should be. That context turns routine outreach into meaningful engagement.

  • Complete contact profiles: Every call, email, note, and interaction logged automatically
  • Referral partner records: Track relationships with physicians, specialists, clients, and partners
  • Custom fields: Capture the details that matter most to your practice or organization

Learn more about contact management

Spend less time on admin, more time on outreach

Healthcare teams juggle a mountain of follow-ups, reminders, and administrative tasks every day. Nutshell puts the repetitive stuff on autopilot so your team can focus on the conversations that actually move the needle.

Trigger personalized email sequences, auto-assign tasks to the right team member, and move leads through your pipeline automatically, no manual effort required.

  • Automated follow-ups: Trigger email or SMS sequences when leads hit key stages
  • Task reminders: Never miss a follow-up with automated team task assignments
  • Pipeline automation: Move leads forward automatically when milestones are met

Learn more about sales automation

Keep every team and every pipeline organized

Whether you’re managing new patient inquiries, referral partner relationships, or corporate outreach, Nutshell’s visual pipelines give every team a clear view of what’s happening and what’s next.

Create separate pipelines for each workflow, share contact timelines across departments, and keep everyone aligned without the back-and-forth.

  • Custom pipelines: Separate workflows for patient or client acquisition, referrals, and partnerships
  • Shared timelines: Every department sees the full history of every contact
  • @-mentions & alerts: Keep teammates in the loop on urgent updates instantly

Learn more about pipeline management

Grow your organization with smarter marketing

Nutshell makes it easy to run targeted email and SMS campaigns that bring in new patients or clients and keep existing ones engaged, all from the same platform where you manage your sales pipeline.

With built-in lead attribution, you’ll always know which channels, campaigns, and referral sources are driving your best results, so you can invest more in what’s working.

  • Targeted campaigns: Segment contacts by specialty, location, or patient type
  • Email & SMS: Reach contacts on the channels they prefer
  • Lead attribution: See exactly which sources are driving your best leads

Learn more about our marketing features

Connect with the tools you already use

Nutshell integrates with the software healthcare organizations rely on, so your contact data stays synced across all your systems.

Whether you’re connecting your email and calendar, syncing your accounting tools, or bridging the gap with scheduling software, Nutshell keeps everything working together so your team isn’t bouncing between platforms.

See all integrations

Helpful, human customer support

Award-winning support here for when you need us.

  • Free for everyone: Live chat support is available to all trials and active customers—no waiting until you’ve paid
  • Helpful support articles: Our knowledge base is filled with “how-tos” and guides to help with all of your questions
  • Monthly webinars: Covering how to set up and use specific features or processes in Nutshell, so you get the most out of every tool

Learn more about our award-winning support

See Nutshell in action!

Try Nutshell free for 14 days or let us show you around before you dive in.

🎉 No credit card required!

🎉 Try free for 14 days, no credit card required 🎉 Free live support on every plan 🎉 No seat minimums or maximums
$13 Per user, per month

For individuals or small teams getting started.

2 hrs saved per month
$25 Per user, per month

For small teams that require more reporting power.

4 hrs saved per month
Most popular
$42 Per user, per month

For teams that need more pipelines and admin features

8 hrs saved per month
Best value
$59 Per user, per month

For businesses that require more customization and additional AI features

20 hrs saved per month
$79 Per user, per month

For businesses needing SSO, SQL, Scheduled phone support and more

30 hrs saved per month

Not sure which plan fits? See the full breakdown or talk to one of our specialists.

FAQs

  • 1. How does Nutshell help healthcare providers manage patient referrals and partnerships?

    Nutshell’s multi-pipeline management is ideal for tracking referral sources. You can create a dedicated “Referral Pipeline” to monitor leads coming from general practitioners or specialists. By linking these leads to the referring organization, your staff can see exactly which partners are driving the most patients to your clinic, ensuring you maintain strong professional relationships.

  • 2. Can Nutshell assist with patient onboarding and follow-up care?

    Absolutely. Healthcare involves a lot of “next steps.” Nutshell’s sales and task automation can be configured for patient success. You can trigger automated follow-up emails for post-procedure care, set reminders for annual screenings, or assign tasks to administrative staff to ensure that insurance paperwork or medical records are gathered before an appointment.

  • 3. How does Nutshell ensure the security of sensitive healthcare information?

    Security is a top priority in healthcare. Nutshell utilizes bank-grade 256-bit encryption for data both in transit and at rest. We provide robust role-based access controls, allowing administrators to restrict sensitive information to specific personnel. Furthermore, Nutshell is SOC 2 Type II certified and successfully completed a CASA security assessment, offering a secure environment for managing your organizational data.

  • 4. Can our medical staff use Nutshell to coordinate on complex patient cases?

    Yes. Nutshell creates a “360-degree view” of every contact. Every phone call, email, and internal note is logged on a chronological timeline. This allows different departments—from billing and administration to nursing and laboratory staff—to see the full history of interactions. Team members can use @-mentions to alert colleagues about urgent updates, ensuring everyone is aligned on the patient’s journey.

  • 5. How does Nutshell help us measure the growth and performance of our practice?

    Nutshell’s advanced reporting tools provide real-time insights into your organization’s health. You can track lead volume by specialty, monitor “conversion” rates from inquiries to appointments, and identify which marketing channels (like your website or local events) are most effective. These reports help healthcare administrators make data-driven decisions to optimize resource allocation and improve patient acquisition.

Thousands of happy users can’t be wrong.

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4.3Reviews(1,410)

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