As a managed service provider (MSP) in the IT industry, you rely on tools to help you manage your operations effectively so you can provide high-quality IT services to your clients. Among other solutions, having a powerful MSP customer relationship management (CRM) platform is key to business success.
Nutshell’s CRM has the robust features, intuitive interface, and support your team needs to stay on top of your leads, tasks, and goals so you can convert more prospects into clients and deliver positive customer experiences.
Before a potential client invests in cloud services, cybersecurity, network management, data backup, and other IT support services from your business, they need to be able to trust that you’ll provide high-quality work for their company. And part of winning over those clients is optimizing every interaction to create the best possible experience.
A CRM platform is designed to help you with your client relationships and sales processes, so you can engage with your prospects at the right time to close more deals and strengthen client relationships. CRMs also help with mission-critical tasks like reporting, sales task automation, and even managing email marketing campaigns to stay engaged with your contacts.
Here are a few benefits a CRM platform can provide to a managed service provider business like yours:
Avec autant de solutions de suivi des clients et des ventes sur le marché, il est essentiel de prendre en compte les besoins individuels de votre entreprise et la meilleure façon d’atteindre vos objectifs commerciaux. Vous avez besoin d’un CRM qui offre la bonne combinaison de fonctionnalités puissantes et d’une assistance de classe mondiale à un prix abordable.
The best and most essential MSP CRM features to look for include contact management, pipeline management, sales automation, and team collaboration. And when you add advanced tools like an online meeting scheduler, web form builder, mobile app, and email marketing platform, you get the extra capabilities you need to fill your pipeline with high-quality leads.
Nutshell provides these features and many more. Whether you’re providing IT infrastructure management, network security, or compliance and risk management services, Nutshell has the tools you need to efficiently find and win more deals and drive revenue.
Whether your managed service provider and IT support company provides services locally or around the globe, your team needs insight into leads and clients so you can close more deals, offer better ongoing client support, and increase customer loyalty.
Nutshell’s pipeline management features make it easy for your reps to view, manage, and move leads through your pipeline so you can stay on top of sales. As the best Next Action Selling CRM on the market, helping you figure out what’s next in your sales process is at Nutshell’s core.
See how Nutshell’s pipeline management tools for MSPs and IT services companies make it easy for your reps to manage your leads:
Lorsque votre équipe est occupée à gérer et à fournir vos services informatiques, vous avez besoin d’un moyen de mettre les tâches chronophages en pilote automatique tout en les exécutant correctement.
Les outils d’automatisation des ventes de Nutshell Préparez votre équipe pour une efficacité maximale. Créez des processus pour guider votre équipe tout au long du processus de vente parfait, faire progresser automatiquement les prospects dans votre pipeline, envoyer des e-mails automatiques, etc.
Nutshell Les fonctionnalités d’automatisation des ventes vous permettent de :
Accurate and accessible client data is critical for effective selling and service management. When you can track a contact’s interests, purchase history, communications, and the last time you contacted them, you can nurture relationships to close more deals.
Nutshell Agit comme un référentiel central pour toutes les données de vos clients et prospects. Vous pouvez créer des profils complets qui incluent plus que de simples informations de contact : joignez des propositions et des contrats, utilisez des balises pour regrouper les clients par caractéristiques et consultez une chronologie complète de chaque relation.
When it comes to managing client data and streamlining your daily workflows, more collaboration is better. Your team needs access to all the relevant information about your history with a client, so they can personalize their interactions and nurture relationships.
Nutshell makes it easy to share important information with your team and get help when you need it, whether team members are in the office or on the go.
NutshellLes fonctionnalités de collaboration d’équipe de vous permettent de :
Driving growth for your MSP and IT services company requires a steady stream of new leads for your sales team to work through your pipeline. To have the best chance of closing more deals, you need to find companies most likely to need your services and effectively build their trust.
Email marketing is a powerful tool for supercharging your IT services company’s outreach efforts. Nutshell has its own built-in solution, Email marketing, which allows for seamless integration. Use the drag-and-drop email editor to design professional emails, automate sending, and catch your clients’ attention at every stage of the funnel.
With Nutshell’s Email marketing feature, your team can:
Nutshell est le meilleur rapport qualité-prix. Sa polyvalence et ses fonctionnalités en font un produit très facile et puissant à utiliser.
Mark M. Southwestern Scale Co.
J'ai utilisé Act, Goldmine et Salesforce dans le passé, et j'ai trouvé que Nutshell était le plus facile à utiliser et à configurer des champs personnalisés. Je recommanderais Nutshell à d'autres personnes intéressées par un CRM facile à apprendre et à naviguer.
Craig C. Thermal-Tec
Nous avons quitté Hubspot pour Nutshell parce que Hubspot était trop complexe. Nutshell crée des logiciels pour les humains.
Daniel H. EOS
Lorsque nous avons évalué les CRM, le seul facteur décisif entre Nutshell et Salesforce se résumait au temps de mise en route et au prix. Nutshell l'emporte sur les deux tableaux (avec une marge considérable). Salesforce était 10 fois plus cher par mois pour ce que nous voulions.
Jason C. Arrow Container Corp
We understand that, as a managed services provider in the IT industry, your company relies on several IT-related software platforms to accomplish daily tasks and achieve business goals. That’s why Nutshell integrates easily with thousands of other solutions, so you can more easily manage projects, contracts and proposals, sales calls, invoicing, and much more.
Voici quelques types d’intégrations qui Nutshell Fournit:
Your IT services business has a lot of tasks to manage, including service design, provision, and maintenance. Simplify your customer relationship management with a CRM designed to help MSPs supercharge growth.
Nutshell aide des milliers d’entreprises à fidéliser leurs clients, à optimiser leurs stratégies de vente et de marketing et à conclure davantage de contrats. Nutshell Donne à votre équipe les moyens d’agir :
Our customers have lots to say about our CRM software. Check out our customer stories to learn more about how Nutshell has helped companies just like yours achieve and exceed their goals!
When you choose Nutshell as your MSP CRM, you have the option to partner with 500+ digital marketing experts to help drive leads to your sales team.
Votre équipe de gestion des services informatiques s’appuie sur l’automatisation, la formalisation des processus et la transparence pour fournir des services de haute qualité à vos clients. Et vous devez vous attendre aux mêmes fonctionnalités de la part de votre CRM.
Avec des options d’automatisation et de personnalisation étendues, un support client gratuit en direct sur tous les plans et des prix faciles à comprendre, Nutshell facilite la conclusion d’un plus grand nombre d’affaires.
Try Nutshell free for 14 days or contact our team to discover why Nutshell is the best CRM for MSPs and IT services businesses.
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