Intégrer Jira avec Nutshell
- Link customers to issues instantly — Connect Jira tickets directly to Nutshell contacts so your team can see which customers are affected by each issue without digging through multiple systems.
- Reduce context-switching — Access customer details and ticket information in one place, so teams spend less time toggling between tools and more time solving problems.
- Collaborate across support and sales — Keep customer service and sales teams aligned by sharing ticket data with customer context, enabling faster issue resolution.
Connecting Jira with your Nutshell CRM
Integrating Nutshell CRM and Jira enables B2B organizations to manage their customer relationships more efficiently and optimize their workflows. Jira is a leading issue tracking and project management software. Nutshell is an all-in-one CRM and sales automation platform.
Grâce à cette intégration, Nutshell et Jira peuvent partager les données relatives aux contacts et aux problèmes, ce qui facilite le suivi des problèmes et des clients qu'ils affectent.
Comment cela fonctionne-t-il ?
Cette intégration relie les informations clients stockées sur Nutshell aux tickets Jira, ce qui permet à votre équipe d'associer plus facilement les tickets aux contacts dans votre CRM.
Avantages de l'intégration Jira CRM :
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- Gagnez du temps : Grâce à cette intégration, vous passerez moins de temps à passer d'un logiciel à l'autre pour trouver des informations sur les clients et les billets.
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- Collaboration améliorée : Lorsque vous connectez vos données de tickets et de problèmes avec cette intégration, votre équipe peut travailler ensemble pour identifier et traiter les problèmes des clients plus rapidement.
Comment démarrer
This integration is powered by Zapier – set it up with your Zapier account.
There may be solutions for alternative applications available through our AppConnect Marketplace. Feel free to contact our team with any questions.
Foire aux questions
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Do I need a specific Nutshell plan to set up the Jira integration?
No. Jira integrations work with all Nutshell plans—Foundation, Growth, Pro, Business, and Enterprise. The integration is free with your Nutshell subscription. You’ll only pay Zapier separately if you choose a paid plan (free plans available).
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Does the Nutshell-Jira integration cost anything?.
The Nutshell portion is completely free with any plan. Zapier, the integration platform, offers a free tier (100 tasks/month) and paid plans starting at $25/month for more automation. The costs depend on your integration volume.
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How do I set up the Nutshell-Jira integration?
Go to Settings > Data > Zapier in your Nutshell account. Search for Jira on Zapier’s platform and create a “Zap.” Set your trigger (e.g., new issue) and action (e.g., create Nutshell contact), map your fields, and activate. See our Zapier guide for detailed steps.
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What fields can sync between Nutshell and Jira?
Via Zapier, you can sync contacts, companies, leads, and custom fields from Nutshell to Jira issues, and vice versa. You customize which specific fields map between systems during setup. Common syncs include contact names, emails, phone numbers, and issue details.
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Why would my team use the Nutshell-Jira integration?
Perfect if your team already uses Jira for project tracking. It connects customer context directly to issues—no switching tools. Support and dev teams can see which customers are affected by issues and collaborate faster without manual data entry between systems.
