Every conversation, in one place.

Centralize in a shared inbox, automate follow-up, and keep your whole team aligned on every lead.

🎉 No credit card required!

Centralize in a shared inbox, automate follow-up, and keep your whole team aligned on every lead.

Engagement that keeps deals moving

Bring every conversation into one place - chat, SMS, email, and social - so your team responds faster and never misses a follow-up.

AI Chatbot

Engage visitors 24/7, qualify leads, and book meetings automatically.

Engagement Bar

Capture leads from your site with a simple, always-on prompt.

SMS Inbox

Text with leads in a shared thread tied to the right contact.

Real Agent Inboxes

Route conversations to your team keeping emails, chats, and messages organized.

Social Media Inbox

Manage social messages alongside every other channel.

Automated routing

Auto-assign conversations by rules so the right person responds fast.

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Nutshell AI

A chatbot that knows your business

Trained on your website to answer questions, qualify leads, and book meetings for you - 24/7

Train your chatbot using webpages and documents

Automate responses to common questions 24/7

Define response behavior and topic management

Hand off to a real agent seamlessly

AI-generated conversation starters

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Make it easy to start a conversation

Offer chat, SMS, and forms in one simple on-site experience.

Enable chat, call, text, quote, book & quote actions

Automate lead-capturing via engagement bar actions

Customize appearance according to your brand

Get insights on actions, leads and sales from its own report

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One inbox for every channel

Manage chat, SMS, email, and social in one place so no leads slip through the cracks.

Centralize messages from multiple channels.

Assign conversations to the right agent or team.

Track conversation history for full context.

See Nutshell in action!

Try Nutshell free for 14 days or let us show you around before you dive in.

🎉 No credit card required!

Chad, Nutshell sales representative

“

Their AI chatbot is very intuitive and if I can't figure out the answer from there, their support team is very friendly and responsive.

Peggy B.

Small business (50 or fewer emp.)

G2

Reviews

4.4

(1,246)

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