As a managed service provider (MSP) in the IT industry, you rely on tools to help you manage your operations effectively so you can provide high-quality IT services to your clients. Among other solutions, having a powerful MSP customer relationship management (CRM) platform is key to business success.
Nutshell’s CRM has the robust features, intuitive interface, and support your team needs to stay on top of your leads, tasks, and goals so you can convert more prospects into clients and deliver positive customer experiences.
Before a potential client invests in cloud services, cybersecurity, network management, data backup, and other IT support services from your business, they need to be able to trust that you’ll provide high-quality work for their company. And part of winning over those clients is optimizing every interaction to create the best possible experience.
A CRM platform is designed to help you with your client relationships and sales processes, so you can engage with your prospects at the right time to close more deals and strengthen client relationships. CRMs also help with mission-critical tasks like reporting, sales task automation, and even managing email marketing campaigns to stay engaged with your contacts.
Here are a few benefits a CRM platform can provide to a managed service provider business like yours:
Med så mange kunde- og salgssporingsløsninger på markedet, er det avgjørende å vurdere bedriftens individuelle behov og hvordan du best kan nå dine forretningsmål. Du trenger et CRM som gir den rette blandingen av kraftige funksjoner og støtte i verdensklasse til en overkommelig pris.
The best and most essential MSP CRM features to look for include contact management, pipeline management, sales automation, and team collaboration. And when you add advanced tools like an online meeting scheduler, web form builder, mobile app, and email marketing platform, you get the extra capabilities you need to fill your pipeline with high-quality leads.
Nutshell provides these features and many more. Whether you’re providing IT infrastructure management, network security, or compliance and risk management services, Nutshell has the tools you need to efficiently find and win more deals and drive revenue.
Whether your managed service provider and IT support company provides services locally or around the globe, your team needs insight into leads and clients so you can close more deals, offer better ongoing client support, and increase customer loyalty.
Nutshell’s pipeline management features make it easy for your reps to view, manage, and move leads through your pipeline so you can stay on top of sales. As the best Next Action Selling CRM on the market, helping you figure out what’s next in your sales process is at Nutshell’s core.
See how Nutshell’s pipeline management tools for MSPs and IT services companies make it easy for your reps to manage your leads:
Når teamet ditt er opptatt med å administrere og levere IT-tjenestene dine, trenger du en måte å sette tidkrevende oppgaver på autopilot og fortsatt gjøre dem godt.
Salgsautomatiseringsverktøyene i Nutshell sett opp laget ditt for maksimal effektivitet. Lag prosesser for å veilede teamet ditt gjennom den perfekte salgsprosessen, automatisk fremme potensielle salg gjennom pipeline, sende automatiske e-poster og mer.
Nutshell salgsautomatiseringsfunksjoner lar deg:
Accurate and accessible client data is critical for effective selling and service management. When you can track a contact’s interests, purchase history, communications, and the last time you contacted them, you can nurture relationships to close more deals.
Nutshell fungerer som et sentralt oppbevaringssted for alle dine klient- og leaddata. Du kan lage omfattende profiler som inkluderer mer enn bare kontaktinformasjon – legg ved forslag og kontrakter, bruk tagger for å gruppere klienter etter egenskaper og se en fullstendig tidslinje for hvert forhold.
Med Nutshell kontaktadministrasjonsfunksjonene , kan du:
When it comes to managing client data and streamlining your daily workflows, more collaboration is better. Your team needs access to all the relevant information about your history with a client, so they can personalize their interactions and nurture relationships.
Nutshell makes it easy to share important information with your team and get help when you need it, whether team members are in the office or on the go.
Nutshell funksjonene til teamsamarbeid gir deg muligheten til å:
Driving growth for your MSP and IT services company requires a steady stream of new leads for your sales team to work through your pipeline. To have the best chance of closing more deals, you need to find companies most likely to need your services and effectively build their trust.
Email marketing is a powerful tool for supercharging your IT services company’s outreach efforts. Nutshell has its own built-in solution, Email marketing, which allows for seamless integration. Use the drag-and-drop email editor to design professional emails, automate sending, and catch your clients’ attention at every stage of the funnel.
With Nutshell’s Email marketing feature, your team can:
Nutshell er den beste verdien for pengene. Allsidigheten og funksjonaliteten gjør det til et svært enkelt og effektivt produkt å bruke.
Mark M. Southwestern Scale Co.
Jeg har tidligere brukt Act, Goldmine og Salesforce, og jeg synes Nutshell var enklest å komme i gang med og sette opp egendefinerte felt. Jeg vil anbefale Nutshell til andre som er interessert i et CRM-system som er enkelt å lære og navigere i.
Craig C. Thermal-Tec
Vi forlot Hubspot til fordel for Nutshell fordi Hubspot var for komplisert. Nutshell lager programvare for mennesker.
Daniel H. EOS
Da vi evaluerte CRM-systemer, var det oppkoblingstid og pris som avgjorde valget mellom Nutshell og Salesforce. Nutshell vant på begge punkter (med stor margin). Salesforce kostet 10 ganger så mye per måned for det vi ønsket.
Jason C. Arrow Container Corp.
We understand that, as a managed services provider in the IT industry, your company relies on several IT-related software platforms to accomplish daily tasks and achieve business goals. That’s why Nutshell integrates easily with thousands of other solutions, so you can more easily manage projects, contracts and proposals, sales calls, invoicing, and much more.
Her er noen typer integrasjoner som Nutshell gir:
Your IT services business has a lot of tasks to manage, including service design, provision, and maintenance. Simplify your customer relationship management with a CRM designed to help MSPs supercharge growth.
Nutshell hjelper tusenvis av virksomheter med å styrke kundelojalitet, optimalisere salgs- og markedsføringsstrategier og inngå flere avtaler. Nutshell styrker teamet ditt med:
Our customers have lots to say about our CRM software. Check out our customer stories to learn more about how Nutshell has helped companies just like yours achieve and exceed their goals!
When you choose Nutshell as your MSP CRM, you have the option to partner with 500+ digital marketing experts to help drive leads to your sales team.
IT-tjenesteledelsen ditt er avhengig av automatisering, prosessformalisering og åpenhet for å tilby tjenester av høy kvalitet til kundene dine. Og du bør forvente de samme funksjonene fra CRM.
Med omfattende automatiserings- og tilpasningsmuligheter, gratis live kundestøtte på alle planer og lettfattelige priser, Nutshell gjør det lettere å lukke flere avtaler.
Try Nutshell free for 14 days or contact our team to discover why Nutshell is the best CRM for MSPs and IT services businesses.
Bli med over 30 000 andre fagfolk innen salg og markedsføring. Abonner på nyhetsbrevet Sell to Win!