Intégration de Nutshell CRM avec Facebook Messenger
Nutshell is a powerful Sales, Marketing and Engagement platform that streamlines your sales process, automates your marketing efforts and empowers your team to engage with more leads and customers. Facebook Messenger is a popular messaging platform that lets businesses communicate and engage with customers and offer support with ease. This integration enables you to respond to and manage your company’s Facebook Messenger conversations so you can turn them into sales opportunities.
Avantages de l'intégration CRM de Facebook Messenger :
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- Generate sales opportunities through Facebook Messenger: Add new contacts and leads to Nutshell with every Facebook Messenger conversation to make the most of every opportunity.
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- Stay organized: Track your conversations and leads right in Nutshell so you never miss a message—plus every detail about your interactions will be saved in one place.
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- Save time: With this integration, you reduce the need to switch between platforms to manage Facebook Messenger conversations, saving your team time and ensuring you can engage with customers on their preferred channel.
Exigences :
You must have a Facebook Messenger account for your company (currently free to set up), a Nutshell Sales subscription, and a Nutshell Engagement Pro subscription.
Comment démarrer
This integration with Facebook Messenger is available through the Nutshell Engagement Pro plan, which costs $16 per user per month. The Engagement Pro plan also includes one-to-one SMS, Web chat, and integration with Instagram DMs.
Feel free to contact our team with any questions.
Foire aux questions
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1. What Nutshell subscription do I need to set up the Facebook Messenger integration?
You’ll need any Nutshell Sales plan (Foundation, Growth, Pro, Business, or Enterprise), plus an upgrade to Engagement Pro at $16/user/month (Engagement Foundation is included with your Nutshell Sales plan). Engagement Pro also includes access to 1:1 SMS and Web chat tools, as well as Instagram DMs and WhatsApp Business integration capabilities.
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2. What data syncs between Nutshell and Facebook Messenger?
All Facebook Messenger conversations sync to your Nutshell inbox, including message content, contact names, and more. Nutshell automatically creates contact records for new messengers and logs all conversation history to contact timelines, giving you complete visibility into every customer interaction.
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3. Where can I get help setting up the Nutshell-Facebook Messenger integration?
Nutshell offers free live support to all customers. Visit our Facebook Messenger integration support article for step-by-step setup instructions, or contact our support team directly. We’ll help you get connected quickly and answer any questions.
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4. What other messaging apps integrate with Nutshell?
Nutshell’s Engagement Pro plan ($16/user/month) includes integrations with Instagram DMs, WhatsApp Business, and Facebook Messenger. You’ll also get one-to-one SMS messaging (150 free sends/user/month) and web chat with AI chatbot. All messaging channels appear in one unified inbox within your CRM.
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5. Where can I find other integrations available for Nutshell?
Visit Nutshell’s App Marketplace to explore a wide range of instant integrations with tools like Google, Microsoft, QuickBooks, and more. You can also connect to 5,000+ additional apps through Zapier. Most integrations are included free with all Nutshell subscriptions.
