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Event management is, above all, a coordination of various relationships. Whether you’re managing event details and expectations with clients or caterers and other event service providers, it’s up to you to ensure that everything runs smoothly, from planning to registration to check-in to follow-up.
A good customer relationship management (CRM) platform can help your event planning company facilitate every step of the event management process. Nutshell CRM provides the ideal simple-to-use solution that your event management team will love.
Whether managing virtual or physical events, event managers need to nurture leads and attendees from before the event to after and often rely on various event software tools to handle all the tasks they need to do. These tasks can vary from lead generation to attracting clients, keeping track of event attendance, and keeping things running smoothly between different parties involved in the event.
On top of that, it’s good business practice for event management companies to follow up with attendees after the event to encourage repeat business and referrals.
A CRM is a single platform that will help you accomplish your business goals and daily tasks by:
A CRM can be a lifesaver for event planners who struggle to keep their heads above water to balance different aspects of their business.
There are plenty of CRM options available for event planning businesses, and you need to know what your goals are so you can choose the right one.
Here are some crucial features event planners should consider when choosing a CRM.
As an event manager, you need to keep all your ducks in a row to ensure a smooth event from start to finish. You should also ensure that your event leads to more leads and, ultimately, an increase in sales. As such, having a means to track contact details gained through event networking is an absolute must.
You need a centralized source of truth, including the contact details of current clients, leads, and business partners, that allows you to update records as contact information changes and clients change their preferences.
It’s no secret that event planning involves a lot of hands-on work on the event day and the days leading up to it.
This hands-on labor is often supported by tedious but necessary tasks, including email campaigning, following up with prospective clients, and keeping contact with past clients.
With CRM automation, you can put these tasks on autopilot while your team focuses on what they do best: delivering exceptional service on event days.
You need to stay at the top of your prospects’ minds as they weigh their event-planning options. Timely email marketing is essential to closing leads that are on the fence.
A CRM built for sales and marketing can help you succeed with email outreach and boost your event invitation email capabilities.
Take advantage of all the data you gather in your CRM to get insightful reports on your event and sales performance.
Nutshell é o melhor valor para o dinheiro. A versatilidade e a funcionalidade tornam-no num produto muito fácil e poderoso de utilizar.
Mark M. Southwestern Scale Co.
No passado, utilizei o Act, o Goldmine e o Salesforce e descobri que o Nutshell era o mais fácil de utilizar e de configurar campos personalizados. Recomendo o Nutshell a outras pessoas que estejam interessadas num CRM fácil de aprender e de navegar.
Craig C. Thermal-Tec
Deixámos a Hubspot por Nutshell porque a Hubspot era demasiado complexa. Nutshell faz software para humanos.
Daniel H. EOS
Quando estávamos a avaliar CRMs, o único fator decisivo entre Nutshell e Salesforce resumia-se ao tempo de rotação e ao preço. Nutshell ganha em ambos os casos (por uma margem enorme). O Salesforce custava 10 vezes mais por mês para o que queríamos.
Jason C. Arrow Container Corp
Event planning companies often juggle multiple software applications to ensure events run smoothly. With handy CRM integrations, you no longer have to bounce between applications and let possible leads fall through the cracks.
CRM integrations for event planners let you keep everything running seamlessly from one platform, no matter what other software tool you use.
Integrations can help you manage connections and event marketing automations with various software, including:
Whatever your preferred tech stack, Nutshell has you covered. We support over 6,000 app integrations to keep your business running smoothly.
We also have dozens of native lead generation and marketing tools, so you won’t have to break the bank trying to keep up with endless software demands.
There are hundreds of types of events we love to celebrate, and your event planning company needs a CRM that you can adapt and customize to suit your particular event needs. It’s vital that your CRM system provides all the features you need to remain efficient and effective.
Nutshell gives event managers the tools needed to manage contact data, inquiries, and programs through a user-friendly system that’s easy to use and learn. In fact, choosing Nutshell provides your organization with more than just a CRM, including:
Our customers have lots to say about our CRM software. Check out our customer stories to learn more about how Nutshell has helped companies just like yours achieve and exceed their goals!
These Marketing & Engagement features are included with every CRM subscription: Webchat, AI Chatbot, Form builder, Landing pages, Email Marketing capabilities & Attribution reporting.
Experimente Nutshell gratuitamente durante 14 dias ou deixe-nos mostrar-lhe tudo antes de mergulhar de cabeça.
When you choose Nutshell as your event management CRM, you have the option to partner with 500+ digital marketing experts to help drive leads to your sales team.
Whether your event planning business helps host birthdays, baby showers, or wedding parties, you’ll benefit from implementing a CRM that’s ideal for your needs.
Boost your event planning efficiency, service delivery, communication, and attendee engagement with Nutshell – the best event management CRM. Put Nutshell to the test by signing up for a free 14-day trial – no credit card required. Or reach out to our expert team to learn more about how Nutshell can help your event planning business reach its goals.
Nutshell’s multi-pipeline management allows you to create separate workflows for different types of events—such as weddings, corporate conferences, or trade shows. You can customize the stages for each pipeline, ensuring that the specific milestones for a gala aren’t cluttered with the requirements for a small seminar. With a bird’s-eye view of all active event “leads,” your team can track progress and deadlines across your entire portfolio from a single dashboard.
Yes. Nutshell acts as a unified contact database where you can categorize people by their relationship to your event (e.g., “Vendor,” “Sponsor,” or “VIP Attendee”). Every email, phone call, and meeting is logged on a chronological timeline, so any team member can jump in and see exactly what was last discussed with a caterer or a keynote speaker, eliminating communication silos.
Absolutely. Nutshell offers native and Zapier-enabled integrations with popular tools like Eventbrite to automatically sync attendee data into your CRM. It also features a built-in Scheduler and integrates with Calendly, allowing clients or vendors to book site visits or planning meetings directly on your calendar, which then automatically updates the contact record in Nutshell.
Nutshell’s sales automation can handle repetitive tasks like sending “Thank You” emails after a registration, triggering follow-up reminders for contract signatures, or assigning “Prep Checklist” tasks to your team once a deposit is paid. This ensures that essential logistics—like permit applications or final headcount reminders—never slip through the cracks during the busy lead-up to an event.
Yes. Nutshell’s advanced reporting and lead attribution tools allow you to identify which channels (e.g., social media ads, partner referrals, or your website) are driving the most high-value event bookings. You can run reports to compare the profitability of different event types or track your team’s performance against quarterly booking goals, helping you make data-driven decisions for future growth.
Nutshell’s multi-pipeline management allows you to build distinct workflows for every event category. You can create a “Weddings” pipeline with stages for tastings and rehearsals, and a separate “Corporate” pipeline for RFP responses and procurement. This ensures your team follows the correct checklist for every client without cluttering your workspace with irrelevant tasks.
Absolutely. Nutshell isn’t just for clients; it acts as a centralized hub for your entire ecosystem. You can use custom tags and attributes to categorize contacts as “Venues,” “Caterers,” or “Platinum Sponsors.” Because every email and call is logged on a shared timeline, your whole team stays aligned on which vendor has been briefed and which sponsor has signed their contract.
Event planners often lose hours to administrative “busywork.” Nutshell’s sales automation can automatically trigger a “Welcome & Next Steps” email as soon as a deposit is paid, or assign a “Site Visit” task to a coordinator once a lead hits a specific stage. By automating these repetitive touchpoints, your team can spend more time on creative execution and less on data entry.
Nutshell integrates natively with Google and Microsoft Calendars, and includes a built-in Scheduler. You can send a booking link to a prospective client that only shows your available times for a venue tour or consultation. Once they pick a slot, it instantly syncs to your calendar and creates a record in the CRM, preventing scheduling conflicts during your busiest seasons.
Yes. Through advanced reporting and lead attribution, you can see exactly where your high-value bookings originate—whether it’s a specific social media campaign, a local bridal show, or a partner referral. By identifying which channels yield the highest ROI, you can stop wasting your marketing budget on ineffective sources and double down on what actually fills your calendar.
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