In August 2018, Highrise’s 10,000+ customers got some bad news: The CRM platform will no longer be actively developed by its parent company, Basecamp.
In other words, Highrise won’t be adding any more new features to the product, or evolving with the changing needs of sales teams. As Basecamp CEO Jason Fried put it, “Today’s version of Highrise is the forever version of Highrise.”
If you’re one of the unfortunate Highrise users who now finds themselves stuck with a CRM that’s heading towards extinction, you have two options: Continue to use a product that will be permanently frozen in amber, or look for Highrise CRM alternatives that provide similar features at an affordable price.
Here are the top six Highrise CRM alternatives that sales teams need to consider when choosing a new CRM:
Nutshell
Price range: Starting at $13 user/month for Nutshell, $42 user/month for Nutshell Pro Unlimited CRM contacts and data storage in all plans: Yes Free live support in all plans: Yes Top features: Sales process automation, customizable reports, drag-and-drop pipeline board, interactive map view, multiple pipelines, and native integrations with popular business tools such as Gmail, Office 365, QuickBooks Online, and Slack. Nutshell also offers an email marketing suite for an additional cost based on your number of contacts.
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Price range: Starting at $45 user/month for Base Starter, up to $145 user/month for Base Enterprise Unlimited contacts and data storage in all plans: No Free live support in all plans: No Top features: Lead and opportunity scoring, automated events, territory smart lists, full-featured mobile apps
Copper (formerly Prosperworks)
Price range: Starting at $19 user/month for Copper Basic, up to $119 user/month for Copper Business Unlimited contacts and data storage in all plans: No Free live support in all plans: No Top features: G Suite integrations, multiple pipelines, team email templates, leaderboard and goal-tracking (available only in Copper Business)
Insightly
Price range: Starting at $29 user/month for Insightly Plus, up to $99 user/month for Insightly Enterprise Unlimited contacts and data storage in all plans: No Free live support in all plans: No Top features: Workflow automation, relationship linking, task and event management, integrations with G Suite, Office 365, MailChimp, Quickbooks, and Xero
Salesforce Sales Cloud
Price range: Starting at $25 user/month for Salesforce Essentials (up to five users), up to $300 user/month for Lightning Unlimited; all products require an annual contract Unlimited contacts and data storage in all plans: No Free live support in all plans: No Top features: Visual workflow designer, quoting features, sales leaderboards,
Zoho
Price range: Starting at $12 user/month for Zoho Standard, up to $100 user/month for Zoho Ultimate Unlimited contacts and data storage in all plans: No Free live support in all plans: Yes Top features: Workflow automation, sales gamification, sales process builder (available only in Zoho Professional), Google AdWords integration (available only in Zoho Professional), AI sales assistant (available only in Zoho Enterprise),
The simple, powerful Highrise alternative you’ve been looking for
Nutshell offers the best value in the CRM space and we’re built for growing teams, with no limits on contact records, data storage, or users. We’re constantly innovating and rolling out new updates to make salespeople more efficient and happier at work. (Visit our features page to get a closer look at Nutshell’s award-winning CRM, sales automation, and email marketing features.)
More importantly, we’ll be here for the long run—our team of developers and world-class customer success specialists have been improving and supporting Nutshell since our launch in 2010, and we plan to do so until the world stops spinning.
Highrise alternative FAQs
1. Why should businesses consider an alternative to Highrise CRM?
In August 2018, Highrise’s parent company (Basecamp) announced that the platform would no longer be actively developed. While existing users can still access the tool, it is “frozen in amber,” meaning it won’t receive new features, security updates, or modern integrations. To keep up with changing sales needs, businesses need a CRM that continues to innovate
2. What makes Nutshell a strong alternative for former Highrise users?
Nutshell is often cited as the best alternative because it mirrors Highrise’s simplicity while offering significantly more power. It provides unlimited contact storage, automated sales workflows, and advanced reporting—features that Highrise lacked—without the steep learning curve found in enterprise systems like Salesforce.
3. Is it difficult to migrate data from Highrise to a new CRM?
No. Most modern alternatives, including Nutshell, offer specialized data migration assistance. You can typically export your Highrise contacts, notes, and tags into a CSV file and import them directly into your new system. Nutshell specifically provides live support to ensure your historical data and communication timelines remain intact.
4. How does the pricing of Highrise alternatives compare?
Highrise was known for being affordable, and many alternatives maintain that accessibility. For example, Nutshell starts at $16/user per month (billed annually), which is competitive with Highrise’s legacy pricing. Unlike other competitors that charge extra for support or data limits, Nutshell includes unlimited contacts and free live support in every plan.
5. What modern features do alternatives offer that Highrise does not?
Modern CRMs go beyond simple contact management. Alternatives like Nutshell offer “Next Action” selling (which guides reps on what to do next), native email marketing automation, visual pipeline management, and deep integrations with tools like Slack, QuickBooks Online, and Google Workspace.
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