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Best Zendesk Sell Alternatives: Top 5 CRM Replacements Ranked

Zendesk has announced it will retire Zendesk Sell on August 31, 2027. If your team is looking for a Zendesk Sell alternative before service ends, you’re not alone. Thousands of sales teams now need to find a new CRM, transfer their data, and continue operations—hopefully all without much disruption to their sales process. 

Choosing a replacement can feel daunting, so we’ve done the homework for you. We researched dozens of CRMs and ranked the 5 best Zendesk Sell alternatives based on what matters most to transitioning teams:

  • Ease of use: How intuitive and user-friendly is the CRM?
  • Ease of migration: How easy is it to import your Zendesk Sell data and get started?
  • Feature set: Does it offer the core sales tools you need (and more)?
  • Customer support: Will you get help when you need it (especially during onboarding)?
  • Integrations: Can it connect with your existing software stack (email, support, etc.)
  • Zendesk Support integration: If you’re looking to continue using Zendesk Support, you need a CRM that connects seamlessly with it

Below, we evaluate and compare the five Zendesk Sell alternatives that scored highest, ranking them #1 (best) to #5, plus provide other tips for a smooth migration.

Exclusive deal for Zendesk Sell users migrating to Nutshell!

For a limited time, Zendesk Sell users migrating to Nutshell get 80% off for their first 6 months!

This incredible deal includes Nutshell’s easy 1-click data migration solution and assistance with setting up your account to ensure a smooth transition.

Quick Comparison: Top 5 Zendesk Sell Alternatives

Zendesk Sell customers—sales reps, managers, marketers, and support pros alike—need a CRM that’s simple to adopt, painless to migrate to, and packed with functionality.  To help you scan your options, here’s how our top picks stack up on the key criteria:

CRM AlternativeEase of UseEase of MigrationFeature SetKundeserviceIntegrationerOverall Score
NutshellBest overall9/1010/109/1010/108/109.3/10
Pipedrive9/109/108/108/109/108.6/10
HubSpot8/107/1010/107/1010/108.3/10
Insightly7/108/108/108/109/107.9/10
Freshsales8/107/108/108/108/107.8/10

Nutshell earned the top spot as the most similar replacement for Zendesk Sell, with major advantages in integrated features and onboarding support. Pipedrive and HubSpot are strong runners-up, while Insightly and Freshsales shine for certain use cases. Next, we’ll dive into each of these CRM alternatives in detail—including who they’re best for, key features, pros and cons, and pricing.

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1. Nutshell — Best Overall Zendesk Sell Alternative

Nutshell CRM home page screenshot showing in-app and mobile app Sales dashboard
Nutshell’s home page showcasing the CRM’s broad feature set and ease of use

Who is Nutshell best for?

Best for B2B teams needing an all-in-one CRM and smooth Zendesk Sell migration

Nutshell is ideal for B2B sales teams (small businesses up through mid-size enterprises) that want a seamless transition from Zendesk Sell with minimal headaches. If you loved Sell’s ease of use, you’ll feel right at home in Nutshell’s friendly interface. It’s especially suited for teams looking for an all-in-one sales and marketing platform without needing separate tools.

With Nutshell, you’ll also get hands-on help with migration and training, making it great for organizations that value personalized onboarding support. It’s also ideal for teams sticking with Zendesk for customer support—Nutshell’s native Zendesk Support integration unifies sales and support data.

Core features of Nutshell

Nutshell is a comprehensive CRM with built-in marketing and engagement tools, which sets it apart from Zendesk Sell and many other CRMs. In a nutshell (no pun intended), it provides everything a growing sales team needs in one place:

  • Contact and deal management: Organize leads, contacts, companies, and deals with customizable pipelines and drag-and-drop boards. You can create multiple sales pipelines and tailor stages to your process.
  • Sales automation and reporting: Nutshell includes automation for tasks like lead assignment and email sequences, plus robust reporting/forecasting dashboards to track performance. 
  • Integrated email marketing: Uniquely, Nutshell goes beyond CRM by offering full email marketing capabilities. You can design email campaigns, build web forms and landing pages, and track results natively. This means your sales and marketing teams work from one system.
  • Engagement tools: The platform also supports an in-app phone dialer, text messaging, live web chat, and Facebook and WhatsApp integration built in, enabling your team to engage leads on multiple channels without add-ons.
  • Customization and integrations: You get advanced customization (custom fields, unlimited pipelines on higher plans) and a range of integrations. Nutshell connects with Gmail/Google Workspace, Outlook, QuickBooks, Slack, Intercom, and more out-of-the-box. If you have data in Zendesk Sell, Nutshell’s team will even assist with importing it for free.
  • AI features: Nutshell’s AI features range from built-in AI agents that help with pipeline design and an AI chatbot for your site, to AI email reply starters and AI timeline summarization that quickly summarizes contact relationships at a glance.

In short, Nutshell covers the same core CRM features as Zendesk Sell, plus built-in email marketing and easy integrations, giving you a single solution for managing and growing customer relationships.

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Nutshell pros 

  • Extremely user-friendly interface (minimal training required)
  • Combines sales, marketing, and engagement tools in one platform—features like Web chat, SMS, Email marketing, Landing pages, and WhatsApp integration are native
  • Highly customizable pipelines and fields
  • Unlimited CRM contacts on all plans
  • Easy integration with some of your favorite tools, including instant integration with Zendesk Support
  • Seamless migration assistance (Nutshell’s team will help import your Zendesk Sell data and ensure your account is mirrored in Nutshell)
  • Access to live training calls as your team gets set up in Nutshell 
  • Exceptional live support via chat (even on basic plans)
  • Affordable pricing for the feature set

Nutshell cons

  • Nutshell’s third-party app marketplace is not as extensive as HubSpot’s or Pipedrive’s (though most popular integrations are covered via native sync or Zapier, and Nutshell also offers App Marketplace to connect even more tools.
  • While Nutshell doesn’t currently have a built-in helpdesk/ticketing module like Zendesk, it does integrate effortlessly with Zendesk Support, so you can continue to keep your Support and Sales teams connected.

Nutshell pricing overview

Nutshell offers 5 affordable CRM tiers. Paid plans start at $13 per user/month (billed annually) for the Sales Foundation plan, which includes contact management, one pipeline, basic reporting, and more. 

Higher tiers like Sales Pro ($42/user/mo) add advanced features such as sales automation and multiple pipelines, and Sales Enterprise ($79/user/mo) provides unlimited customization and priority support.

All Nutshell CRM subscriptions include unlimited contacts, data migration assistance, and live support at no extra cost. There’s no free plan, but Nutshell does offer a 14-day free trial (no credit card required) to take it for a spin.

Want greater marketing and customer engagement capabilities, too? Nutshell also has Email marketing, Landing pages, webforms, SMS, and more built directly into the software.

Why Nutshell is the best overall Zendesk Sell alternative

It’s the closest thing to Zendesk Sell in terms of being easy-to-use and sales-focused, but it actually goes further by including marketing automation and superb support. With Nutshell, current Zendesk Sell users can continue their daily sales workflows almost unchanged, and also take advantage of features they didn’t have before (like email campaigns or texting)—all at a price often lower than competitors’ offerings. It’s a solution designed to grow with you, without the pain of juggling multiple tools.

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2. Pipedrive

pipedrive crm as a hubspot alternative
Pipedrive’s home page showing some of its straightforward, visual CRM components.

Who is Pipedrive best for?

Best for sales teams that want a simple, visual pipeline CRM

Pipedrive is a great choice for sales teams that love a visual pipeline and want to hit the ground running quickly. If your priority is managing deals and activities through a simple drag-and-drop pipeline (and you don’t need built-in marketing tools), Pipedrive could be your ideal Zendesk Sell replacement.

Importantly, Zendesk themselves have partnered with Pipedrive as the recommended migration option. So if you value a solution officially endorsed by Zendesk, Pipedrive should be on your short list. It’s also well-suited for teams that plan to keep using Zendesk for customer support, since Pipedrive has a native integration to Zendesk Support to connect your sales and support data.

Core features of Pipedrive

Pipedrive is a sales-focused CRM known for its simplicity. Key features include:

  • Pipeline and deal management: You can easily add deals, set up custom stages, and drag deals as they progress. 
  • Contact and activity tracking: Manage your leads and contacts, and track all interactions (emails, calls, meetings) in one place. 
  • Automation and AI tools: You can automate repetitive tasks (like follow-up reminders) with Pipedrive’s workflow automation (available on advanced plans), and generate reports and email summaries with AI.
  • Reporting and dashboards: Pipedrive offers real-time sales dashboards and customizable reports to track your pipeline health, won deals, revenue forecasts, and more
  • Mobile app: Sales reps on the go appreciate Pipedrive’s robust mobile app, which lets you manage deals, make calls, and update status from your phone.
  • Integrations: Pipedrive has an impressive ecosystem with a marketplace of 500+ integrations.

One more selling point: Pipedrive developed migration tools specifically for Zendesk Sell customers. This indicates you can export from Sell and import into Pipedrive with minimal data cleanup.

Fordele ved Pipedrive

  • Easy to use
  • Fast setup with little admin overhead
  • Highly focused on sales pipeline management
  • Offers built-in Zendesk Sell migration and a Zendesk Support integration
  • Large integration marketplace (500+ apps) for extending functionality
  • Reliable mobile app for on-the-go access

Pipedrive ulemper

  • Inconsistent customer support with extended phone queues and replies that don’t resolve issues
  • Missing some advanced functionality (like lead scoring, project management, or customer service modules)
  • Plans get pricey quickly

Pipedrive pricing overview

Pipedrive’s pricing is tiered into four main plans (as of 2025): Lite, Growth, Premium, and Ultimate. There is a 14-day free trial available for any plan. Notably, Zendesk Sell customers can get free implementation support from Pipedrive (if you choose an annual plan over $400), which can save you setup costs.

  • Lite: $24 per user/month. This basic plan is affordable for small teams and includes the core pipeline, contacts, calendar sync, and basic integrations.
  • Growth: $49 per user/month. The Growth plan adds important features for scaling teams, like workflow automations, email integration with open/click tracking, and more robust reporting.
  • Premium: $79 per user/month. Premium includes everything in Growth plus advanced features like multiple dashboards, revenue forecasting, team management, and enhanced security (SSO, etc.).
  • Ultimate: $99 per user/month. This top tier unlocks the full power of Pipedrive, including unlimited visibility settings, advanced AI features, phone support, and a dedicated account manager for setup.

All plans come with unlimited deals and contacts, and 24/7 chat support. Pipedrive also sells add-ons (like LeadBooster chatbot, web forms, and Smart Docs for proposals) at extra cost if you need them.

3. HubSpot

HubSpot sales hub screenshot
HubSpot’s home page reveals its Sales Hub dashboard and UI.

Who is HubSpot best for?

Best for teams who want to start out free and then invest a lot of $$$ in their CRM

HubSpot CRM is best for teams that want a free CRM to start with, and a far more expensive option when scaling up to cover their sales, marketing, and customer service tools. It’s a popular choice for startups because of its free version and the vast ecosystem of tools that HubSpot provides. However, HubSpot is also known for higher costs at scale, so it’s ideal for those prepared to invest in a platform as they grow (or those who will stay on the free/Starter tiers).

In short, choose HubSpot if you want a CRM that can do it all under one roof and you appreciate modern, well-designed software—but are okay with the trade-off of complexity and exponential cost as features expand.

Core features of HubSpot

HubSpot offers a comprehensive suite of CRM features and optional add-ons for marketing, sales acceleration, and service. Key capabilities include:

  • Contact and lead management: HubSpot CRM lets you store up to 1,000,000 contacts and track interactions—emails, calls, meetings, live chat, etc.—then you’ll have to fork out for overages on contacts.
  • Deal pipeline and tasks: You can set up deal stages and pipelines similar to Zendesk Sell. The interface is slightly more complex than Sell’s, given the extra features, but still fairly intuitive.
  • Email integration and templates: HubSpot connects with Gmail, Outlook, etc., to log emails automatically. It also provides email tracking and templated email sequences in paid plans. 
  • Marketing tools (add-on): One of HubSpot’s biggest strengths is its marketing suite. Even the free CRM includes basic marketing features like forms, email marketing (up to 2,000 sends/mo), and ad management. Upgrading unlocks a powerful email marketing platform, social media scheduling, blog CMS, landing page builder, marketing automation workflows, and more.
  • Customer service tools (add-on): With HubSpot’s Service Hub, you can have a built-in ticketing system, knowledge base, and customer feedback surveys. For Zendesk Sell users who also used Zendesk Support, HubSpot offers the possibility to consolidate those functions in one platform (though the Service Hub is a hefty paid add-on).
  • App ecosystem: HubSpot has one of the largest integration marketplaces. Integration is generally plug-and-play, or you can use Zapier for custom flows. (Ensure you read the app description, as some can lead to event higher monthly payments.)
  • Analytics and AI: HubSpot’s reporting capabilities are very strong at the Professional and Enterprise levels (custom reports, revenue attribution, etc.). They’ve also been adding AI features (e.g., an AI content writer for emails, data cleanliness tools, etc.) to help teams work smarter. 

HubSpot-professionelle

  • Free CRM with suitable functionality for an unlimited time
  • Decent feature set across marketing, sales, and support (HubSpot can replace multiple tools if you invest in their Hubs)
  • Sizeable integrations marketplace and community support
  • Sleek UI and continuous improvements
  • Scalable from 1 user to enterprise
  • Start for free before limits kick in

HubSpot ulemper

  • The flip side of “can do it all” is complexity—HubSpot’s breadth means there’s a learning curve, especially for admins configuring the system 
  • Costs rise quickly for advanced features or large databases (the free plan is great, but higher-tier Professional and Enterprise plans can cost hundreds to thousands per month, which might be an adjustment for Zendesk Sell customers used to ~$19-$99/user pricing)
  • Some features are siloed into separate “Hubs,” which you have to pay for

HubSpot Pricing Overview

HubSpot’s pricing can be a bit complex because it offers several “Hubs” (Sales, Marketing, Service, etc.) and bundle options. Here’s a simplified breakdown relevant to CRM usage:

  • Free CRM: $0 forever for up to 2 users and 1,000 contacts. This includes the core CRM features (contact management, deals pipeline, tasks, basic reporting) and some marketing tools (forms, email newsletters with a send limit, ad management). 
  • Sales Hub Starter: $15/month per user. This removes some free limitations and adds features like required fields, multiple deal pipelines, and meeting scheduling links without HubSpot branding. 
  • Sales Hub Professional: $100 per user/month. The Professional tier is where HubSpot unlocks most of its power: advanced automation (workflows), custom reports, AI features, teams and role permissions, and so on.
  • Sales Hub Enterprise: $150 per user/month. Enterprise adds things like custom objects, single sign-on, advanced permissions, and extensive scaling capabilities for large orgs.
  • HubSpot add-ons and limit increases: When you need to increase limits for contacts, reporting, workflows, users, transcriptions, and more, or opt to purchase a HubSpot add-on like the dedicated IP or transactional email add-ons, costs can increase quickly.

All paid tiers have a 14-day free trial available. Also, HubSpot does not charge for “read-only.”

4. Insightly

Insightly home screen screenshot
Insightly’s home page giving you a sneak peek of its in-app interface

Who is Insightly best for?

Best for SMBs needing a CRM with built-in project management

Insightly is a good option for small-to-midsize businesses that not only need CRM functionality but also value project management capabilities within their CRM. Insightly also offers separate modules for CRM, Marketing Automation, and Customer Support (the “Insightly All-in-One” suite), so you can expand functionality as needed.

In summary, choose Insightly if you want a CRM+project management hybrid, and possibly the convenience of adding marketing or support capabilities later, while keeping things moderately affordable.

Core features of Insightly

Insightly CRM includes all standard CRM features plus some extras that set it apart:

  • Contact, lead, and opportunity management: You can capture leads, convert them to contacts, organizations, and opportunities (deals) in Insightly. 
  • Sales pipeline: Insightly lets you configure pipelines with stages for opportunities. Each stage can have activity sets or automation (on higher plans) to ensure consistent processes. 
  • Project management: This is where Insightly shines. Every won opportunity can be converted into a project, carrying over relevant info. The project management module allows you to assign tasks, set milestones, and track progress/delivery for your customers..
  • Marketing automation (add-on): Insightly offers a separate Insightly Marketing product, which integrates with the CRM. With it, you get email marketing, lead scoring, web tracking, and nurture campaign capabilities. 
  • Service and support (add-on): There’s also an Insightly Service module (support ticketing system) available. This is a newer offering, allowing you to handle customer support inquiries and tickets inside Insightly. 
  • Integrations and AppConnect: Insightly has numerous native integrations (Gmail/Google Workspace, Outlook 365, QuickBooks, Xero, Slack, etc.) and also a built-in integration platform called AppConnect.
  • Customization: Insightly supports custom fields, custom page layouts (on the Professional tier), and custom dashboards. It also has role-based permissions to control data access as your team grows.

Indsigtsfulde fordele

  • Combines CRM and project management in one system
  • Offers a unified platform (CRM, plus optional Marketing and Service modules) so your customer data stays in one database
  • Strong workflow automation and routing capabilities on higher tiers
  • AppConnect integration engine enables connecting with a wide range of apps without coding
  • Solid customization of fields and page layouts to tailor the system to your process

Indsigtsfulde ulemper

  • The user interface is not as slick or modern as some competitors—there may be a higher learning curve for new users, and the design can feel a bit cluttered
  • No free tier (Insightly’s plans start at paid levels, though you get a free trial)
  • Some advanced features (like marketing automation, configurations for large teams) can become costly since they are add-ons or higher-tier only

Insightly pricing overview

Insightly’s CRM is priced per user, with three main tiers (annual billing rates quoted):

  • Plus: $29 per user/month. This is the entry-level CRM plan, which includes core features like lead, contact, and opportunity management, native project management, standard reports, and dashboards. Plus is quite full-featured for a basic plan—many small businesses could operate entirely on this tier.
  • Professional: $49 per user/month. This is the recommended tier for growing teams. It includes everything in Plus, and adds: lead assignment and routing (round-robin, etc.), workflow automation (automate tasks, emails based on triggers), and custom page layouts/UI tailoring. 
  • Enterprise: $99 per user/month. This tier is for larger organizations with advanced needs. It includes all Professional features, plus features like sandbox environments (for testing changes), product catalogs & quoting, and audit logs for tracking changes. 

Each plan comes with a 14-day free trial. Note that pricing is lower if you pay annually vs. monthly. Also, the Marketing Automation module is priced separately (starting at $99 per month for up to 2,500 contacts), and the Support module has its own pricing (starting around $29/user for Plus Service Desk). If you opt for the full Insightly All-in-One bundle, you might get better pricing than buying each module à la carte.

5. Freshsales

freshsales crm free version

Who is Freshsales best for?

Best for teams wanting a modern CRM with AI and built-in calling/messaging

Freshsales (by Freshworks) is a strong alternative for teams looking for a modern CRM with AI capabilities and built-in communication tools. It’s especially fitting for sales teams that make heavy use of phone calls, SMS, or WhatsApp in their sales process—Freshsales has those channels natively integrated. 

It’s also a good choice if your organization is already using other Freshworks products (like Freshdesk for customer support), since Freshsales will seamlessly integrate as part of that ecosystem.

Core features of Freshsales

Freshsales is a full-featured CRM with a focus on helping sales reps engage leads across multiple channels. Key features include:

  • Pipeline and deal management: You can manage multiple sales pipelines in Freshsales (from the Pro plan up). It includes helpful features like “rotting deals” alerts for deals that stagnate.
  • Contact management and accounts: Store contacts and accounts with all their details and interaction history.
  • Built-in phone & SMS: Freshsales sets itself apart by offering a built-in phone dialer and text messaging. You can purchase local and toll-free numbers through Freshsales and make calls right from the CRM, with calls logged automatically. Similarly, you can send SMS or even WhatsApp messages from the platform.
  • Email integration: It syncs with email (Gmail, Outlook, etc.) and provides email tracking (opens, clicks) and templates. You can also set up sales sequences (automated drip emails) in higher plans.
  • AI-powered features (“Freddy AI”): Freshsales includes AI-based lead scoring to prioritize leads likely to convert. Freddy AI also offers deal insights, suggested next actions, and can even auto-scan emails to pick out important details. 
  • Workflow automation: Available from the Growth plan upward, letting you automate tasks, assign leads, or update fields based on triggers (e.g., if a deal is won, trigger an email to Finance).
  • Mobile app: Like others, Freshsales has a strong mobile app so you can update deals, scan business cards, and get call reminders on the go.
  • Integrations: Freshsales has its own marketplace with integrations to common apps (Calendar, email, Zoom, Slack, etc.). It also naturally integrates with the rest of the Freshworks suite.

Profferne i Freshsales

  • Offers a forever-free plan for up to 3 users (great for trying it out or for very small teams)
  • Built-in phone dialing and SMS
  • AI-funktioner
  • Modern and clean interface that’s relatively easy to navigate
  • Part of a larger Freshworks ecosystem
  • Mid-tier plans are competitively priced for the feature set, and a 21-day free trial is available for any plan

Friske salgs ulemper

  • Some advanced functionality (like extensive automation, multiple pipelines, and advanced analytics) is locked into higher plans
  • The Freshworks ecosystem focus means that if you rely on many third-party apps, you might find slightly fewer direct integrations compared to other CRMs
  • Reporting is decent, but not as flexible as some competitors
  • If you’re not using other Freshworks tools, you might not fully leverage the platform’s potential

Freshsales pricing overview

Freshsales pricing ranges from free to enterprise, with three main paid tiers (pricing below is for annual billing per user):

  • Free Plan: $0 for 3 users. The free tier includes contact management, deal management, built-in phone/email, and mobile app access.
  • Growth: $11 per user/month. This is the entry paid plan. Growth adds sales sequences, basic workflows, and some customization (like custom fields).
  • Pro: $47 per user/month. Pro is for mid-sized teams needing advanced capabilities. It includes multiple sales pipelines, advanced analytics/forecasting, team permission management, and more robust automation, plus more Freddy AI features (like AI-driven deal insights), and removes some limits present in Growth. 
  • Enterprise: $71 per user/month. This top tier offers deep customization (custom modules/objects), advanced governance (field-level permissions, audit logs, sandbox testing), and a dedicated account manager. Only consider this if you have a big team or very specific customization/security needs.

All paid plans come with 24/5 support via email and phone (Enterprise may get faster SLAs). Also, Freshsales has add-ons like additional bot sessions or CPQ functionality, but those are more niche.

Tips for switching to a Zendesk Sell alternative 

Any CRM switch can be challenging, but the retirement of Zendesk Sell also opens up an opportunity to upgrade how your team sells. Whichever alternative you choose, here are some parting tips:

  • Start early: Zendesk Sell will be available until mid-2027, but don’t wait. Use the time to trial alternatives and migrate gradually. All the CRMs above offer free trials or free plans—take advantage of those now.
  • Back up your data: Export all your Zendesk Sell data (leads, contacts, deals, notes, etc.) while you still have access. Keep CSV backups safely. This ensures you can always refer to historical data even after Zendesk deletes it in 2027.
  • Leverage migration tools and support: As noted, Nutshell provides hands-on migration help, Pipedrive has built a Zendesk migration tool, and others have import wizards. Use them! And don’t be afraid to contact support for assistance during the migration—a good vendor will be happy to help you switch over smoothly.
  • Train your team: Plan short training sessions or create cheat sheets for your sales reps on the new system. Highlight differences and new features. For example, if moving to Nutshell, ensure reps know how to send emails or texts from the CRM; if moving to HubSpot, make sure they understand the concept of contacts vs. companies vs. deals. A little training upfront will save a lot of confusion later.
  • Monitor and iterate: After migration, keep an eye on data integrity (are all records coming through correctly?), and gather feedback from your team. You might need to tweak pipeline stages, automation rules, or field mappings in the new CRM to better fit your workflows.

Which Nutshell Sales Plan Replaces Your Zendesk Sell Plan?

Considering migrating to Nutshell? We mapped Zendesk Sell’s current tiers—Team, Growth, Professional, Enterprise—to the closest-fit Nutshell Sales plans, weighing features, scalability, and total cost:

Plan-to-Plan Guide

If you’re on…Switch to this Nutshell Sales planWhy this fit
Zendesk Sell Team Nutshell Sales FoundationComparable core CRM (contacts, pipeline, email/calendar sync), lowest price point. If you want quotas, activity/email reports, or round‑robin lead assignment, step up to Sales Growth.
Zendesk Sell Growth Nutshell Sales ProAdds sales automation, multiple pipelines (5), personal email sequences, and a full reporting suite—the kind of “growth” features Sell Growth teams rely on. You’ll also get meeting scheduling (lite).
Zendesk Sell Professional Nutshell Sales BusinessDeeper customization (more pipelines/teams), AI Notetaker, full meeting scheduling, audit/changelog—a stronger match for advanced processes and governance. You’ll gain deeper customization (more pipelines/teams/territories), unlimited AI Notetaker, full meeting scheduling, and governance tools (audit/changelog). If you anticipate rapid scale or need no limits plus SQL access and stricter controls, choose Sales Enterprise.
Zendesk Sell Enterprise Nutshell Sales EnterpriseUnlimited pipelines & custom fields, multi‑currency, read‑only SQL access, API support, and scheduled phone support—enterprise controls with no feature ceilings. Unlimited pipelines & custom fields, multiple currencies, read‑only SQL, API support, and scheduled phone support match enterprise‑grade needs.

Unlimited contacts/storage, email and calendar sync, and free live support are available across all Nutshell Sales plans. In addition, every Sales plan now includes Marketing Foundation (forms, landing pages, basic email marketing) and Engagement Foundation (web chat and AI chatbot) at no extra cost—so you can consolidate tools as you migrate. If you need landing pages without branding, SMS, or advanced campaigns, add Marketing Pro or Engagement Pro later.

See if Nutshell is your ideal Zendesk Sell alternative

Remember that the end of Zendesk Sell doesn’t have to be a setback. With the right Zendesk Sell alternative CRM, you can equip your team with even better tools tailored to their needs. Evaluate the five alternatives above, involve your team in demos, and see which CRM feels like the best home for your data and processes. Good luck, and here’s to a successful switch to your new CRM!

Want to see if Nutshell is the right Zendesk Sell alternative for your team? Besides Nutshell’s full feature set, migrating from Zendesk Sell will also get you: 

  • Native, instant integration with Zendesk Support, tying your sales and support data together
  • 1-click data migration 
  • Free, dedicated account setup to ensure your workflows mirror your Zendesk Sell account 
  • Access to white glove import services to get your data in without a hitch
  • Training calls with our team to ensure a smooth transition

Sign up for a 14-day free trial today!

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