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Nutshell is both simple and powerful

Sales automation

Keep Every Deal Moving

Put the repetitive work on autopilot with automatic lead routing, stage-based follow-up, inbound capture, and reporting that shows what’s working.

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Automate the work behind selling so your reps can focus on the conversations that move deals forward.

Route every lead to the right rep automatically

New leads shouldn’t sit unassigned or bounce from rep to rep.

Nutshell lets you route opportunities based on pipeline stage, territory, source, product, value, and other lead details—or use round-robin rules to spread new leads evenly across your team.

You can also create exception rules when a specialist should take over from the start.

Trigger personalized follow-up the moment a deal moves

Following up consistently shouldn’t mean sending robotic emails.

Nutshell can start personal email sequences automatically when a lead enters a pipeline stage and stop them when the prospect replies, the lead moves forward, or the deal closes.

Your team gets the consistency of automation with the feel of one-to-one outreach.

Keep every opportunity moving with automated next steps

A strong sales process makes the next step obvious.

In Nutshell, you can set stage goals that automatically advance leads, create task lists for each stage, and add guidance that helps reps do the right work at the right time.

Nutshell Quotes stage goal dropdown with a popup highlighting “Send a quote to the lead" and "Accept a quote from the lead"

Reach buyers by email and text without extra busywork

Some buyers reply to email. Others answer a text.

Nutshell helps your team stay present in both channels with automated personal email sequences and text automation, so follow-up keeps happening without the copy-and-paste grind.

You can also track opens and clicks to focus on the prospects who are actually engaging.

Capture and book inbound interest automatically

Sales automation should start before a rep ever opens the lead record.

  • Build no-code forms and embed them without a developer to capture the details you need
  • Auto-create contacts and leads from form submissions
  • Route inbound leads to the right pipeline automatically
  • Turn booked Scheduler meetings into CRM records instantly

See bottlenecks, forecast revenue, and improve faster

Automation is only useful if you can see the impact. Nutshell gives you reports that show funnel conversion rates, task completion, outreach activity, forecasted performance, quota progress, and more—so you can spot bottlenecks early and coach with confidence. When your process is consistent, your reporting becomes a lot more useful, too.

  • Use Funnel reports to see conversion rates and stalled stages
  • Track automated tasks completed on time, late, skipped, or not done
  • Monitor sales performance and compare actuals to quota
  • Review activity, email, forecast, and trend data

Launch fast and tailor automation to your sales process

Getting started with automation shouldn’t require a long rollout. Nutshell gives you draft pipelines to test before anything goes live, starter packs that come with stages, goals, tasks, fields, and sequences, and integrations that connect with the tools your team already uses. That means you can launch quickly, keep what works, and keep refining your process as you grow.

  • Test changes safely in draft pipelines
  • Start with a pre-built pipeline instead of a blank slate
  • Use built-in stages, goals, tasks, and sequences as a head start
  • Connect Gmail, Outlook, Slack, QuickBooks, Mailchimp, and thousands more apps

See Nutshell in action!

Try Nutshell free for 14 days or let us show you around before you dive in.

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Sales automation FAQs

  • 1. What is CRM sales automation software?

    CRM sales automation software is a platform that combines your customer and contact data with your sales pipeline tasks to automate certain sales activities and streamline your team’s workflows. When you combine CRM and sales automation, you ensure contact data is accurate, keep sales reps on the same page about relationships and lead status, and save time updating data.

     

  • 2. What is an example of B2B sales automation?

    An example of B2B sales automation is any automated action that can help advance a B2B company’s sales processes and goals. These types of actions include:

    • Triggering sales emails to send based on actions like the creation of new leads, newsletter signups, resource downloads, and replies
    • Distributing leads to the right pipelines and sales representatives based on lead characteristics
    • Scoring leads based on confidence that they’ll become customers
    • Sending text messages to contacts and leads to nurture relationships at different stages of the sales process
    • Automating follow-up, customer onboarding, and reminding sales reps to complete sales tasks and address specific questions or topics during meetings

     

  • 3. What should I look for in a sales automation tool?

    The best sales automation tool is the one that provides features your team needs, addresses your unique workflow needs, and is easy for your team to use. Here are a few of the top features you should consider in your search for the best sales automation tool:

    • The ability to design, personalize, and automate bulk one-to-one emails that can scale up your outreach efforts while maintaining a personal touch
    • Distributing and scoring leads accurately based on your unique criteria
    • Allowing you to set up guidance for sales reps to direct their actions at each pipeline stage
    • SMS automation to let contacts know about upcoming meetings, new product launches, special offers, and more
    • Advanced reporting capabilities that can tell you the health of your pipeline, identify where leads are getting stuck, and provide actionable insights for improving your sales process

     

  • 4. How long does it take to set up sales automation in Nutshell?

    Basic sales automation in Nutshell can be configured in minutes using our pre-built pipeline starter packs. Most teams have core automations running within a few days. For custom workflows with multiple triggers and integrations, expect 1-2 weeks to fully optimize your setup.

  • 5. Does Nutshell’s sales automation integrate with my existing tools?

    Yes. Nutshell integrates with 100+ popular business tools through our AppConnect marketplace, including Gmail, Outlook, Slack, QuickBooks, and Mailchimp. We also connect with 7,000+ additional apps via Zapier. Most integrations take minutes to set up with no coding required.

CRM features that boost your sales effectiveness

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Sales Automation

Put time-wasting tasks on autopilot so your team can focus on building relationships and nurturing leads through your sales pipeline.

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Pipeline Management

Create custom pipelines and manage them easily with multiple views to nurture leads efficiently and stay on top of every deal.

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Reporting & Analytics

Provides robust reporting and analytics to help you track your team’s performance and to help you gain quick insights with automated reporting.

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Email Automation

Increase sales efficiency with Nutshell’s powerful email automation tool. Create personalized campaigns & track success right in your CRM

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Artificial Intelligence

Streamline daily processes using the generative power of AI in Nutshell to simplify sales activities and open up a world of possibilities.

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Meeting Scheduler

Create and manage virtual meetings and sync the information with your Calendar without leaving your CRM.

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Quotes & Invoices

Quickly create and send custom quotes and invoices, easily track quote and invoice progress and engagement, and effortlessly manage and share your quotes and invoices in different formats.

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Team Collaboration

Store customer notes, interactions and easily bring colleagues into the conversation and stay notified of everything that needs your attention.

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AI Agents

Easily accelerate revenue-driving tasks in your CRM, so you and your team can spend more time on selling.

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Contact Management

Improve calendar, email, & contact organization from any source with Nutshell’s contact management software.

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Product Importer

Quickly import your entire products and services list with Nutshell’s Product Importer, so you and your team can spend less time on administration and more time on selling.

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Prospecting

Search through over 200 million contacts, add ideal customers to your CRM, and connect with your future buyers.

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Website Visitor Identification

Pinpoint the companies and individuals visiting your site so you can proactively target warm leads.

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Contact Enrichment

Locate specific individuals working at the companies in your book of business and reveal their contact information so you can start the conversation.

Lead Attribution

With channel and source data automatically added to your new leads, you can know where your best leads come from and invest smarter in your marketing.

Free Customer Support

Connect with our world-class support team to get fast, friendly, and free support when needed.

Email and Calendar sync

Easily sync your email and calendar with Nutshell to make your CRM work where you do.

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Security

We take the security and reliability of your data seriously. We partner with the industry’s most trusted infrastructure provider, Amazon Web Services.

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Integrate Nutshell with the rest of your tech stack

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See Nutshell’s Marketing Features

Find out more about Nutshell’s extensive range of Marketing Suite features

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See Nutshell’s Engagement Features

Learn more about Nutshell’s industry-leading Engagement Suite features

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See all of Nutshell’s features

Discover the broad spectrum of features and tools available to Nutshell customers

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