Integrate Dialpad with Nutshell for easier activity logging
By integrating Nutshell and Dialpad, you can save time logging Dialpad calls and SMS messaging in your CRM to keep better track of customer communications. With this integration, you can conveniently track Dialpad calls and messages right within Nutshell and automatically write notes in Nutshell when an SMS message is created in Dialpad.
Dialpad Integration Benefits:
- Manage activities seamlessly: Nutshell will log a phone call activity to a contact’s timeline when you complete a call with them in Dialpad.
- Save time writing notes: Our integration will add a note for you on a contact’s timeline when an SMS message is created in Dialpad.
What it does:
Our integration with Dialpad powers:
- Logging a phone call activity in Nutshell when a Dialpad call is made
- Adding a note to a Nutshell contact’s timeline when a Dialpad SMS message is created
Fields that connect
- Call duration
- Phone number
- Target name
- Email address
- Transcription text
- Recording URL
Requirements for integrating Dialpad with Nutshell
To set up this integration, you will need a Pro or Enterprise Dialpad account.
Have more questions about this integration? Start a free trial and chat with our sales team!
