If you’re considering Freshsales and Pipedrive but struggling to choose between them, you’ve come to the right place. On this page, we’ll discuss the pros and cons of each CRM platform. Then we’ll explore how they compare on several key aspects of a good CRM. Keep reading to learn more about how Freshsales and Pipedrive stack up!
Jos olet tällä sivulla, on hyvin mahdollista, että yrität tehdä päätöstä siitä, valitsetko Freshsalesin vai Pipedriven asiakassuhteiden hallintaohjelmistoksi (CRM). Ehkä olet jo rajannut valintasi näihin kahteen, tai ehkä ne ovat vain kaksi monista tarkastelemistasi vaihtoehdoista. Oli miten oli, olet täällä saadaksesi selville, kumpi on parempi.
That’s just the question we’re going to answer. To do that, we’ll start out by going over how Pipedrive and Freshsales stack up against each other when it comes to some key qualities of a good CRM. After that, we’ll look at some of the biggest pros and cons of each CRM tool.
Jos haluat lisätietoja Freshsales vs. Pipedrive, jatka lukemista!
Let’s see how Pipedrive vs. Freshsales compare directly. Specifically, we’ll be looking at five key aspects of a good CRM. This comparison is summarized in the chart below.
Let’s look at how Freshsales and Pipedrive compare to one another in a bit more depth.
Yksi tärkeimmistä huomioon otettavista tekijöistä on hinnoittelu. Kuinka paljon Pipedrive ja Freshsales maksavat?
If you want to spend as little as possible, you may be in luck—Freshsales does offer a free basic plan, but only for up to three users and with limited features. If you want more users or better features, you can choose from three different plans that range from $11 to $71 per user per month: The Growth plan at $11 per user per month, the Pro plan at $47 per user per month, and the Enterprise plan at $71 per user per month.
Pipedrive’s pricing is slightly different, with its entry-level plan being its Lite plan at $24 per user per month and its most expensive being its Ultimate plan at $99. The platform also offers a Growth plan for $49 per user per month and a Premium plan for $79 per user per month.
Pricing on Pipedrive’s website includes transparent annual pricing and the option to purchase add-ons: LeadBooster, Projects, Campaigns, Web Visitors, and Smart Docs. It’s also important to note that Pipedrive’s pricing differs by region and currency.
Verdict: Freshsales edges ahead here by offering a free plan, while Pipedrive’s paid tiers can add up quickly once you factor in add-ons.
Toinen tärkeä näkökohta on käytön helppous. Kuinka käyttäjäystävällinen kukin alusta on?
Freshsales pärjää tässä kategoriassa erittäin hyvin, sillä käyttäjien mukaan käyttöliittymä on intuitiivinen ja yksinkertainen. Tämä on järkevää, koska Freshsales on suunniteltu aloittelijoita ajatellen.
Pipedrive also boasts an intuitive “sell-first” interface with drag-and-drop pipelines and distinctive deal stages to help you fill your sales funnel. However, Pipedrive also comes with a steep learning curve, which means it can take a while to learn the ins and outs of the tool and start driving results.
Verdict: Freshsales keeps things beginner-friendly, while Pipedrive demands more learning time despite its intuitive pipeline view.
CRM-järjestelmät auttavat sinua keräämään ja analysoimaan tietojasi, mikä tarkoittaa, että hyvä CRM-järjestelmä sisältää jonkinlaisen raportointiominaisuuden. Näin on sekä Freshsalesin että Pipedriven kohdalla, mutta vain toinen niistä tekee sen hyvin.
Pipedrive is solid in this category, with advanced reporting features that allow users to customize the reports they want to generate. It also offers separate dashboards for sales reps, and it’s a reliable go-to for easy-to-set-up SMB forecasting and sales performance monitoring.
Freshsales falls short here. It might not be terrible, but it’s definitely not as optimized as many users would like it to be.
Verdict: Pipedrive takes the lead with stronger, easy-to-set-up reporting that gives small teams the insights they need without extra hassle.
For your CRM to pull data from other tools, it needs to integrate with those tools. Pipedrive definitely does well here, offering over 500+ integration options that are a mix of native and API-based integrations.
With Freshsales, it’s a little more complicated. It offers over 750 integrations through Zapier, but users have reported that its integrations are low in quality, with some of them only working in one direction. So, while it has more integrations than Pipedrive, those integrations may not be the best—And Pipedrive offers integrations with most of the apps SMBs use, despite having a smaller catalog.
Verdict: This one’s a toss-up—Pipedrive covers most essential SMB tools, while Freshsales promises more connections but with mixed reliability.
Finally, we come to sales automation. Freshsales does a pretty good job here, especially with its sales sequencing feature that helps you build automated workflows.
But Pipedrive’s sales automation capabilities are just as good, if not better. It has its own automated workflow builder, as well as several prebuilt workflow options. Pipedrive’s automation tools also include AI-powered features, like its AI notifications, email generator, and email summarization tools.
Verdict: Pipedrive edges out Freshsales thanks to its blend of workflow options and AI helpers that shave time off routine sales tasks.
Tutustu opastetulle kierroksellemme Nutshell'n uskomattomiin ominaisuuksiin!
There are plenty of things to like about the Freshsales CRM solution. Those things include:
Valitettavasti Freshsalesissa on myös joitakin haittoja, kuten:
Jos valitset Pipedriven CRM:ksi, saat useita etuja, kuten:
Niin mukavia kuin edellä luetellut edut ovatkin, Pipedriven käytössä on myös joitakin merkittäviä haittoja. Näitä haittoja ovat mm:
If you’re looking for a third CRM option apart from Pipedrive or Freshsales, look no further than Nutshell. Nutshell offers a variety of top-tier CRM features like sales automation and advanced reporting, plus access to a friendly support team who can help you with any questions you have.
Nutshell is extremely easy for teams to adopt and comes with high-touch support for every customer, on every plan. You won’t need a stack of add-ons or extra subscriptions for core functionality—Nutshell includes essential sales and marketing tools (like email sequences, built-in calling, and collaboration features) in one platform, with transparent pricing.
This all-in-one approach ensures you have everything you need to sell successfully, without any hidden costs or complexity. If you want to see firsthand what Nutshell can do for your business, check out our 14-day free trial today!
Täydellinen sekoitus toimivuutta ja helppokäyttöisyyttä! En voi uskoa kuinka hyvä Nutshell on!
Alan P. Skytop Business Lainat
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