Guest Contact Profiles
Track dining preferences, event history, and every conversation in one place.
“Nutshell is super user-friendly and intuitive
“I would highly recommend Nutshell
“Easy to use and... wait for it ... 100% buy in!
“Nutshell is both simple and powerful
Get up and running fast with an all-in-one platform built for restaurant owners and marketers. Manage guest relationships, automate your marketing, book more private events, and keep guests coming back—all in one simple platform.
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Every guest relationship, event inquiry, and marketing campaign is organized, automated, and tracked so your team can focus on hospitality—not busywork.
Track dining preferences, event history, and every conversation in one place.
Send targeted campaigns to bring guests back for seasonal menus and events.
Group guests by visit history, interests, or event type for smarter campaigns.
Manage every private dining inquiry from first contact to confirmed booking.
Nutshell gives you complete guest profiles — dietary preferences, event history, past communications, and VIP notes — all in one place, accessible to your whole team. This is the answer to high staff turnover: the knowledge stays even when people don’t.
Capture event inquiries from your website 24/7 and move them through a dedicated events pipeline — from first inquiry to signed proposal. Automated follow-ups ensure no buyout opportunity goes cold while you’re running the floor.
Nutshell’s email and SMS marketing tools let you send the right message to the right guest at the right time — seasonal menus, event invitations, birthday offers, and “we miss you” campaigns — all from the same platform where you manage your contacts
Nutshell’s automation and AI tools let a lean restaurant marketing operation do the work of a much larger team — writing emails, scheduling campaigns, summarizing conversations, and keeping outreach moving without the overhead.
Nutshell integrates with the software restaurants rely on, so your guest data stays synced across your tech stack — from your reservation system to your accounting software.
Award-winning support here for when you need us.
Try Nutshell free for 14 days or let us show you around before you dive in.
🎉 No credit card required!
For individuals or small teams getting started.
For small teams that require more reporting power.
For teams that need more pipelines and admin features
For businesses that require more customization and additional AI features
For businesses needing SSO, SQL, Scheduled phone support and more
Not sure which plan fits? See the full breakdown or talk to one of our specialists.
Most restaurants can get Nutshell up and running in 2-4 weeks. Our intuitive interface and free onboarding support help you import customer data, customize pipelines, and train your team quickly—without disrupting daily operations.
Yes. Nutshell integrates with popular POS systems like Square through Zapier, syncing customer and sales data automatically. We also connect with reservation platforms, accounting software, and marketing tools to create a unified tech stack for your restaurant.
Absolutely. Nutshell’s territories and teams features let you manage multiple locations from one platform. Track performance by location, assign leads automatically, and maintain consistent customer experiences across all your restaurants while giving each location the flexibility it needs.
OpenTable focuses on reservations and table management. Nutshell is a full CRM that manages all customer relationships—including B2B partnerships with suppliers and vendors, email marketing campaigns, sales pipelines, and detailed analytics. Many restaurants use both tools together.
Yes. We offer free data migration support to help you import contacts from spreadsheets, old CRMs, or other systems. Our team guides you through the process to ensure your valuable customer information transfers smoothly without data loss.
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