Integrating Freshcaller with Nutshell CRM
Our Marketplace integration with Freshcaller powers:
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- Logging a Nutshell activity when a FreshCaller call completes
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- Creating an FreshCaller contact for new Nutshell contacts
What is our App Marketplace?
We offer many instant integrations — such as Google, Microsoft and Quickbooks. Our App Marketplace gives you additional flexibility to connect Nutshell with many other software applications. Even better, with our Marketplace service, we’ll set up, maintain and eat the costs of your Zapier connections to Nutshell. You get all the Zaps with no strings attached.
Have more questions about this integration? Start a free trial or chat with our sales team!
Requirements for integrating Freshcaller with Nutshell
To set up this integration, you will need a Freshcaller account.
Frequently asked questions
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1. Do I need a specific Nutshell plan to set up the Freshcaller integration?
Nope! The Freshcaller integration works with all Nutshell plans—Foundation, Pro, PowerAI, and Enterprise. No matter which plan your team is on, you can connect Freshcaller and start syncing data right away. Just head to your phone settings to get started.
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2. Does the Freshcaller-Nutshell integration involve additional costs?
No additional costs. Integration access is included free with all Nutshell subscriptions—no setup fees or hidden charges. You’ll just need a Freshcaller account on their end. The integration is powered by our App Marketplace, which we manage and maintain for you.
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3. What data syncs between Freshcaller and Nutshell?
When a Freshcaller call completes, Nutshell automatically logs it as an activity on the contact record—including call details and notes. You can also create Freshcaller contacts directly from new Nutshell contacts. It’s a two-way sync that keeps your customer data in sync across both platforms.
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4. Does Nutshell have built-in phone and call center features I should know about?
Yes! Nutshell integrates with RingCentral, Dialpad, Aircall, CallRail, and Kixie for click-to-call and automatic call logging. If you need full call center capabilities (queuing, IVR, advanced routing), Freshcaller is the better choice. But if you just need simple call logging, our native phone integrations might work great too.
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5. What other phone systems integrate with Nutshell besides Freshcaller?
Nutshell integrates with RingCentral, Dialpad, Aircall, CallRail, and Kixie for automatic call logging and click-to-call features. You can also explore our full integration marketplace to find 50+ other apps that connect with Nutshell—all included with your plan.
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6. How do I get help setting up the Freshcaller-Nutshell integration?
Easy! Visit your phone settings in Nutshell and follow the guided setup for Freshcaller. If you hit any snags, our support team is available via live chat at no extra cost. You can also reach out to sales before you get started if you have questions about whether Freshcaller is right for your team.
