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Nutshell is super user-friendly and intuitive

I would highly recommend Nutshell

Easy to use and... wait for it ... 100% buy in!

Nutshell is both simple and powerful

The Relationship CRM for Banking Teams

Give your relationship managers complete client visibility, automate the referrals that keep falling through the cracks, and finally get reporting your leadership team can trust.

Start 14-day free trial Book free demo

🎉 No credit card required!

Explore features

Say goodbye to spreadsheets. Every client relationship, referral, and pipeline—organized, automated, and tracked in one place.

360-degree client profiles

See every client’s full relationship history, product holdings, and banker interactions in one view.

Visual loan pipelines

See exactly where every loan opportunity and referral stands at a glance.

Referral workflow automation

Route referrals from branch to mortgage to treasury automatically, with zero manual handoffs.

Communication & audit logs

Automatically capture every call, email, and meeting with a searchable, compliance-ready audit trail.

Never lose track of a client relationship

Banking relationships span years, multiple products, and multiple team members. Nutshell gives every banker a complete, unified view of each client—interaction history, notes, products, and follow-ups—all in one place. No more digging through email threads or relying on a colleague’s memory.

  • Full relationship history: Every call, email, meeting, and note logged automatically
  • Multi-product visibility: See all products and services tied to each client record
  • Pinned notes & key details: Surface the most important context instantly

Turn internal referrals into closed business

Most banks still manage referrals through email, sticky notes, and spreadsheets—which means referrals get dropped, follow-ups get delayed, and no one knows what converted. Nutshell lets you build referral pipelines that automatically route leads to the right person, send reminders, and track every handoff from branch to mortgage to treasury.

  • Automated referral routing: Assign incoming referrals to the right RM instantly
  • Referral pipeline visibility: See every handoff, stage, and conversion rate in real time
  • Follow-up reminders: Automated alerts so no referral goes cold
Inbound Sales CRM - Route leads instantly

Spend less time on admin and more time with clients

One of the biggest reasons CRM adoption fails in banking is that systems feel like extra work instead of less. Nutshell is built differently.

Automation handles the busywork so relationship managers actually want to use it. Set up workflows once, and Nutshell handles follow-ups, task assignments, and pipeline updates automatically.

  • Sales automation: Auto-advance leads, send follow-ups, and assign tasks without manual effort
  • AI call logging: Log calls and meeting notes automatically with AI-powered summaries
  • Easy setup: Get up and running in days, not months—no consultants required
screenshot of the Nutshell CRM interface showing its sales automation features

Keep every department aligned on every client

When retail, commercial, mortgage, and treasury teams can’t see each other’s client interactions, cross-selling suffers and customers repeat themselves.

Nutshell gives every team a shared view of the client relationship with role-based permissions that keep sensitive data secure, so your whole organization can collaborate without creating compliance risk.

  • Shared client timelines: Every team sees the full interaction history across departments
  • Role-based permissions: Control exactly who can view, edit, or export client data
  • Audit log & changelog: A complete record of every action taken in the CRM

See Nutshell in action!

Try Nutshell free for 14 days or let us show you around before you dive in.

🎉 No credit card required!

Frequently Asked Questions

  • 1. How long does it take to implement Nutshell for a banking or insurance organization?

    Most teams get up and running within days. Nutshell’s intuitive interface means minimal training required. For data migration from systems like Salesforce or HubSpot, we handle the heavy lifting through our Import2 partnership, starting with a sample migration to ensure accuracy before the full import.

  • 2. Is Nutshell secure enough for handling sensitive banking and insurance customer data?

    Yes. Nutshell uses bank-grade 256-bit TLS 1.2 encryption for all data in transit and at rest. We’re GDPR-compliant, PCI-compliant for financial data, and completed a Cloud Application Security Assessment (CASA) validating alignment with industry security frameworks. Your data is stored securely on Amazon Web Services.

  • 3. Can Nutshell be customized for different banking products like loans, mortgages, and insurance policies?

    Absolutely. Nutshell’s custom fields feature lets you create pipeline-specific fields tailored to your products. You can set up separate pipelines for loans, mortgages, and insurance products, with custom fields visible only where needed. This keeps your team organized and focused on the right information.

  • 4. How do different departments in a bank or insurance companies collaborate in Nutshell?

    Nutshell eliminates silos with centralized customer timelines where all interactions live in one place. Teams can @-mention colleagues, comment on customer records, and stay notified of updates. Role-based permissions ensure secure access, while integrations with tools like Slack keep departments connected across your tech stack.

  • 5. What’s the process for banks and insurance companies switching from another CRM to Nutshell?

    Nutshell supports direct migrations from 25+ CRMs. We start with a sample migration to verify data mapping, then request approval for the full migration. Our support team handles the technical work, and you can monitor progress throughout. Most migrations complete smoothly without data loss, so you can transition your team with confidence.

CRM Plans that keep deals moving

Less setup. Less busywork. Try free for 14 days, no credit card required.

These Marketing & Engagement features are included with every CRM subscription: Webchat, AI Chatbot, Form builder, Landing pages, Email Marketing capabilities & Attribution reporting.

Users:
Your Estimated Cost $504 per year

An easy to use, flexible CRM for teams getting started.

$13 per user per month

Included in all plans:

  • Unlimited storage, contacts & accounts
  • Contact management and communication timelines
  • Email and calendar sync
  • Free live support
  • AI Agent Marketplace
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For small teams that need more reporting capabilities.

$25 per user per month

Everything in Foundation, plus:

  • Activity and Email reports
  • Sales and Activity quotas
  • Lead assignment rules (i.e. Round robin)
  • Pipeline stage goals
  • Hot Leads
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Sales automation, advanced reporting & more.

$42 per user per month

Everything in Growth, plus:

  • 5 customizable pipelines
  • Sales automation
  • AI call & meeting logging
  • AI lead recaps & next steps
  • Full reporting suite
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Best Value

Deeper customization, change logs & more.

$59 per user per month

Everything in Pro, plus:

  • 10 customizable pipelines
  • Increased territories, markets, teams and more
  • Meeting scheduling software
  • Audit log and changelog
  • Send email templates directly from Gmail & Outlook
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Access controls, SQL and all our CRM has to offer.

$79 per user per month

Everything in Business, plus:

  • Unlimited pipelines
  • Unlimited custom fields, teams, currencies and territories
  • Read-only SQL access
  • Free scheduled phone support
  • API support
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See Nutshell in action!

Try Nutshell free for 14 days or let us show you around before you dive in.

Thousands of happy users can’t be wrong.

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