Integrere Jira med Nutshell
- Link customers to issues instantly — Connect Jira tickets directly to Nutshell contacts so your team can see which customers are affected by each issue without digging through multiple systems.
- Reduce context-switching — Access customer details and ticket information in one place, so teams spend less time toggling between tools and more time solving problems.
- Collaborate across support and sales — Keep customer service and sales teams aligned by sharing ticket data with customer context, enabling faster issue resolution.
Connecting Jira with your Nutshell CRM
Integrating Nutshell CRM and Jira enables B2B organizations to manage their customer relationships more efficiently and optimize their workflows. Jira is a leading issue tracking and project management software. Nutshell is an all-in-one CRM and sales automation platform.
Med denne integrasjonen kan Nutshell og Jira dele kontakt- og problemdata, noe som gjør det enklere å holde oversikt over problemer og hvilke kunder de påvirker.
Slik fungerer det:
Denne integrasjonen kobler sammen kundeinformasjon som er lagret i Nutshell med Jira-saker, slik at teamet enklere kan knytte saker til kontakter i CRM-systemet.
Fordeler med Jira CRM-integrering:
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- Spar tid: Med denne integrasjonen bruker du mindre tid på å bytte mellom ulike programmer for å finne kunde- og billettinformasjon.
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- Forbedret samarbeid: Når du kobler sammen ticket- og problemdata med denne integrasjonen, kan teamet ditt jobbe sammen for å identifisere og løse kundeproblemer raskere.
Slik kommer du i gang
This integration is powered by Zapier – set it up with your Zapier account.
There may be solutions for alternative applications available through our AppConnect Marketplace. Feel free to contact our team with any questions.
Ofte stilte spørsmål
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Do I need a specific Nutshell plan to set up the Jira integration?
No. Jira integrations work with all Nutshell plans—Foundation, Growth, Pro, Business, and Enterprise. The integration is free with your Nutshell subscription. You’ll only pay Zapier separately if you choose a paid plan (free plans available).
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Does the Nutshell-Jira integration cost anything?.
The Nutshell portion is completely free with any plan. Zapier, the integration platform, offers a free tier (100 tasks/month) and paid plans starting at $25/month for more automation. The costs depend on your integration volume.
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How do I set up the Nutshell-Jira integration?
Go to Settings > Data > Zapier in your Nutshell account. Search for Jira on Zapier’s platform and create a “Zap.” Set your trigger (e.g., new issue) and action (e.g., create Nutshell contact), map your fields, and activate. See our Zapier guide for detailed steps.
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What fields can sync between Nutshell and Jira?
Via Zapier, you can sync contacts, companies, leads, and custom fields from Nutshell to Jira issues, and vice versa. You customize which specific fields map between systems during setup. Common syncs include contact names, emails, phone numbers, and issue details.
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Why would my team use the Nutshell-Jira integration?
Perfect if your team already uses Jira for project tracking. It connects customer context directly to issues—no switching tools. Support and dev teams can see which customers are affected by issues and collaborate faster without manual data entry between systems.
