Compare

Nutshell vs.
Zendesk Sell

Nutshell is a simple, powerful, and affordable CRM and sales automation platform that integrates with dozens of popular business software applications and offers the most advanced pipeline automation tools on the market.

Zendesk Sell
is a sales automation tool designed to enhance productivity, processes, and pipeline visibility for sales teams.

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Nutshell’s three main advantages over Zendesk Sell are:

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Cost/value
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Free phone and live chat support
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No data caps

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“”
We have built an amazing sales process in Nutshell that has led to us having around a 30% close rate for all our leads.
Mathew W.
SafetySync

Nutshell vs. Zendesk Sell, head-to-head

Comparisons based on similarly priced packages (Nutshell Pro and Zendesk Sell Enterprise)

PER USER COST
CONTACT LIMIT
LIVE PHONE AND CHAT SUPPORT
PERSONAL EMAIL SEQUENCES
UNLIMITED PIPELINES
SALES FORECASTING
MOBILE BUSINESS CARD SCANNER
Free mobile app
CALENDAR INTEGRATIONS
NATIVE GOOGLE/G SUITE INTEGRATIONS
OTHER NATIVE INTEGRATIONS
BUILT-IN SOCIAL CRM FEATURES

$35 per month billed annually,
$39 per month billed monthly

Own analytics platform

Unlimited

Own analytics platform

Yes

Own analytics platform

Yes

Own analytics platform

Yes

Own analytics platform

Yes

Own analytics platform

Included in iPhone/Android apps

Own analytics platform

Yes

Own analytics platform

Gmail, Outlook, Microsoft Exchange

Own analytics platform

Yes

Own analytics platform

Constant Contact, QuickBooks, Intercom, MailChimp, Zapier, PandaDoc, Skype, Twitter, Unbounce, Wufoo, Box, Yesware, Zendesk

Own analytics platform

Nutshell Intelligence

Own analytics platform

$99 per month billed annually, $125 per month billed monthly

Limited by data

No

No

Two pipelines only

Yes

Third-party solutions only

Yes

Gmail and Outlook

Yes

PandaDoc, Mailchimp, DropBox, Box, Zapier, Freshbooks, HubSpot, Shopify, Xero, Facebook

None

Contact Management
Unlimited contact records and data storage
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Centralized customer database
Automatic customer data scouring
Intelligent search function
Business card scanner
Number of articles
Satisfaction guaranteed
Pipeline Management
Customizable sales pipeline
Unlimited pipelines
Drag-and-drop Board view
Interactive Map view
List view
Chart view
Communication and Task Management
Communication histories
Team @-mentioning and alerts
Unlimited bulk email templates
Activity reminders
Unlimited click-to-call and phone recordings
Reporting and Performance Tracking
At-a-glance activity and results dashboard
Sales report
Forecast report
New leads report
Losses report
Snapshots
Activity report
Funnel report
Sales Automation
Guided sales process builder
Automated lead assignment
Automated pipeline distribution
Automated lead advancement
Automated tasks
Post-sale lead management
Team guidance and coaching
Constant Contact and Mailchimp integrations for automated email nurturing
Email Automation
Send and reply to work emails directly from Nutshell
Shareable email templates
One-click bulk emailing
Personal email sequences
Reply rate tracker and view counter
Email health score
World Class Support
Live phone support
Email support
Chat support
Free data importing assistance
Self-service knowledge base
Apps and Integrations
Native iPhone and Android apps
Email and calendar sync with Gmail, Office 365, Outlook, and Microsoft Exchange
One-click integrations with Constant Contact, Mailchimp, Slack, QuickBooks Online, Unbounce, Intercom and many other time-saving business tools

Starter

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Chat support
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Pro

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“”
Nutshell gives us insights into our business through their reporting, and the CRM is easy fr our sales and onboarding teams to use. I highly recommend them for a growing Saas.
Brian S.
Testimonial Tree
“”
Your customer service is hands-down the best I’ve seen in a long time. It is greatly appreciated. Keep up the good work!
Ryan M.
Reichel Insulation
“”
Awesome service. The White Glove Important service convinced me to roll this out to my entire company.
Steve K.
Speedwagon Properties
“”
A perfect system that meets all our requirements, flexible, and easy to customize.
Eitan K.
Vimmi
“”
Nutshell—somehow—made me *want* to use a CRM again. Might be a first.
Lisa L.
Generations Now LLC

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