Nutshell is a powerful and affordable CRM, sales, and marketing automation platform that integrates with dozens of popular business software applications and offers the most advanced pipeline automation tools on the market.
Zendesk Sell is a sales automation tool designed to enhance productivity, processes, and pipeline visibility for sales teams.
Quick links: Zendesk Sell Pros pros – Zendesk Sell cons cons – Nutshell’s advantage – Compare
As Zendesk gets reacquired by a new organization, many brands are anticipating the worst and searching for customer relationship management (CRM) software alternatives. If you’ve found yourself in this boat, know that Nutshell is here to help. We offer the same essential features as Zendesk with an emphasis on improved automation functions and communicative support.
Many organizations choose Zendesk in the first place because its impressive scalable platform is ready to grow with you as your business needs evolve. Its built-in reporting functions help you keep track of all your most important communications, sales, and other data. Zendesk’s site also boasts a responsive support team, which is crucial to brands like yours that are dedicated to constant success and growth.
Despite all these excellent promises, many users have found Zendesk’s application to tell a different tale.
This dissonance is most notable in matters requiring customer support. Users may need immediate assistance—instead, they’re led through something of a scavenger hunt as they attempt to find the pages on Zendesk’s website that even offer the live support window. Once they do, users have to answer a series of questions and essentially jump through hoops to prove their concern warrants conversation with a live operator.
As the company changes hands, this issue is only expected to worsen and be joined by other concerns, such as:
At Nutshell, we’ve seen these concerns you have and risen to the challenge. Our platform puts your needs first, allowing us to work together better and help you achieve your business goals. Our software provides:
We have built an amazing sales process in Nutshell that has led to us having around a 30% close rate for all our leads.
Mathew W. SafetySync
Comparisons based on similarly priced packages (Nutshell Pro and Zendesk Sell Enterprise)
PER USER COST
$42 per month billed annually,
$49 per month billed monthly
$99 per month billed annually,
$125 per month billed monthly
CONTACT LIMIT
Yes
No
LIVE CHAT SUPPORT
Yes
No
PERSONAL EMAIL SEQUENCES
Yes
No
UNLIMITED PIPELINES
Yes
Two pipelines only
SALES FORECASTING
Yes
Yes
MOBILE BUSINESS CARD SCANNER
Included in iPhone/Android apps
Third-party solutions only
FREE MOBILE APP
Yes
Yes
CALENDAR INTEGRATIONS
Gmail, Outlook, Microsoft Exchange
Gmail and Outlook
EMAIL MARKETING SUITE WITH AUTOMATIONS
Yes
No
OTHER NATIVE INTEGRATIONS
QuickBooks, Intercom, MailChimp, Zapier, PandaDoc, Skype, Twitter, Unbounce, Wufoo, Box, Yesware, Zendesk
PandaDoc, Mailchimp, DropBox, Box, Zapier, Freshbooks, HubSpot, Shopify, Xero, Facebook
BUILT-IN SOCIAL CRM FEATURES
Nutshell Intelligence
None
When you’re ready to increase your sales and build more fruitful, lasting relationships with your customers, see how Nutshell can make a difference. Start with our 14-day free trial, and we’ll help you evolve from there!
Awesome service. The White Glove Important service convinced me to roll this out to my entire company.
Steve K. Speedwagon Properties
A perfect system that meets all our requirements; Flexible and easy to customize.
Vimmi
Nutshell—somehow—made me *want* to use a CRM again. Might be a first.
Lisa L. Generations Now LLC
Nutshell gives us insights into our business through their reporting, and the CRM is easy fr our sales and onboarding teams to use. I highly recommend them for a growing Saas.
Brian S. Testimonial Tree
Your customer service is hands-down the best I’ve seen in a long time. It is greatly appreciated. Keep up the good work!
Ryan M. Reichel Insulation
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