Integrate RingCentral With Nutshell
Call and text your contacts from Nutshell with one click.
Benefits of integrating RingCentral with Nutshell
- Get organized: Centralize your customer data and access it from any device.
- Focus: Conduct all your sales activities from one platform, instead of across multiple tools (with multiple passwords).
- Catch up quickly: AI-generated summaries shown alongside your lead timeline gives you the gist of each call at a glance.
What it does:
Our built-in integration lets you make calls and texts directly from the Nutshell and syncs calls and texts made from RingCentral.
- SMS messages sent from RingCentral sync with the lead timeline
- Send SMS messages directly from Nutshell
- Calls made from RingCentral sync with the lead timeline
- Make calls directly from Nutshell, using RingCentral
- Automatically transcribe and summarize RingCentral phone calls
- Automatically log activities when a phone call is completed.
- AI suggested next steps
The result: Less time logging, more time selling.
Requirements
RingCentral phone/softphone and RingCentral desktop app installed (pricing starts at $29.99 per month, per user). This integration is available on all Nutshell CRM/Sales plans. Phone Call summarizations are available on Nutshell Sales Pro and above.
Have more questions about this integration? Start a free trial and chat with our sales team!
FAQs: Integrating RingCentral with Nutshell
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1. Do I need a specific Nutshell plan to set up the RingCentral integration?
No, all Nutshell plans—Foundation, Growth, Pro, Business, and Enterprise—support the RingCentral integration. Whether you’re just starting or scaling your team, you can connect RingCentral at no additional cost beyond your Nutshell subscription. Your team stays focused on selling, not managing tool limitations. Phone call summaries require Pro or above.
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2. Does the RingCentral integration cost extra, or is it included with my Nutshell subscription?
The RingCentral integration is completely free—no additional Nutshell charges. You only pay for RingCentral’s service (starting at $29.99 per month per user).
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4. Does Nutshell have its own built-in calling feature, or do I need RingCentral?
Nutshell includes click-to-call on Pro and higher plans—making browser-based calls directly in your CRM without a third-party phone system. However, RingCentral integration powers automatic call logging, SMS features, and professional phone capabilities that standalone click-to-call doesn’t offer.
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4. Does Nutshell have its own built-in SMS feature, or do I need RingCentral?
Nutshell has our own SMS capabilities through our Engagement suite. This includes 1 company-line phone number and 150 SMS sends for $16/user per month. You can purchase more SMS send credits.
Depending on your use case, both RingCentral and Nutshell SMS could be the better solution for you.
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5. Where can I find other phone systems or communication tools that integrate with Nutshell?
Nutshell integrates with Dialpad, Aircall, CallRail, and Kixie for instant phone connectivity. For additional options, visit our App Marketplace or use Zapier to connect with hundreds more communication tools. Explore Settings > Data > Integrations or visit https://www.nutshell.com/integrations/app-marketplace to discover all available connections.
