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"Nutshell é muito fácil de utilizar e intuitivo

"Recomendo vivamente Nutshell

"Fácil de utilizar e... espere por isso ... 100% de adesão!

"Nutshell é simultaneamente simples e poderoso

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Uma comparação exaustiva de CRM

Compare Zendesk Sells and Nutshell

Choosing the right CRM is crucial for your business. Nutshell offers many of the same powerful features as Zendesk Sell—with a few major advantages. Nutshell’s standout features include:

  • Um modelo de preços acessível que não compromete as funcionalidades
  • Seamless integration with G Suite, Microsoft 365, Zapier, and more, plus built-in solutions to send quotes, identify website visitors, generate leads, and more
  • Multiple views for pipeline management, including a drag-and-drop board and an interactive map
  • Apoio ao cliente gratuito de classe mundial
  • In-app Nutshell Marketing and Engagement suites with email and SMS marketing, web chat, 1:1 SMS messaging, and more
nutshell Comparação entre o zendesk e o sell

The Same Features (and then some…)

When you’re choosing your next CRM, don’t settle for something “less than”.

Nutshell has everything you love from Zendesk Sell (and some more!).

Visual Pipeline Management Nutshell has the same easy drag-and-drop functionality. Additionally, we have List view, Map view and Chart view.

Automatização das vendas Automated workflows, emails, assignments, tasks and activities that help you move leads through pipelines automatically.

Full Customer View See every interaction (calls, texts, emails, web chats, site visits, opens and more) on your People, Lead & Company Timelines.

Contacts & Records Limits Nutshell’s only limit is 100 active leads on our Sales Foundation plan. Besides that, there is no limit on data.

Smart Lists, Saved Lists & Filters Use Tags, Custom Fields and more in your Lists to filter down and create the exact Smart List you need. Save it and choose to share it with your team.

Zendesk Support Integration Keep your customer support conversation integrated with your CRM records.

Live Customer Support Live Chat is Free for ALL customers. Phone Support is included for Enterprise customers. An Extensive support center.

In-App Phone Dialing & Recording Integre-se no seu sistema telefónico ou na sua plataforma de comunicação preferida e faça chamadas a partir de Nutshell.

AI Call/Meeting Summarization Instantly summarize calls and meetings and save to your 360-Customer view.

2-Way Email & Calendar Sync With Google and Microsoft

Email Templates & Sequences Create templates, share them with your team, send them automatically.

SMS Send and receive tests inside Nutshell. Automate them in your sales process.

Permissions & Custom Roles Use our standard roles and/or add your own custom roles to control permissions and who can see/do what inside of Nutshell

Campos personalizados Each plan has a set amount of Custom Fields. Use them for the unique data that you collect on People, Company & Leads

Mobile App Available on iPhone and Android

API Access & Integration Our API information is readily available. Plenty of 1-Click integrations. Huge Marketplace via Zapier.

Analytics & Reporting Out of the box and custom reports available. Install Nutshell Analytics in a few minutes.

In-Product Prospecting Nutshell IQ is broken into 3 sub-products: ProspectorIQ (find new), VisitorIQ (found you) and PeopleIQ (find more)

Mobile Business Card Scanner Built right into our mobile app!

Marketing Features Nutshell has a complete Marketing Suite of tools

Price Per User Nutshell offers 5 flexible Sales/CRM plans. Choose the plan that most fits your needs and budget.

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Limits Apply

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Zendesk Reach

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From $19 to $219 per month

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Get a Live Nutshell Demo & Product Tour!

Explore the essentials of our award‑winning CRM in a live demo with Q&A. Can’t attend? Register and we’ll send the recording.

O que é o Zendesk Sell?

Zendesk Sell was a sales automation tool designed to enhance productivity, processes, and pipeline visibility for sales teams. As of September 9, 2025, Zendesk Sell is no longer available to purchase, and existing customers will lose access beginning on August 31, 2027. 

For current customers, Zendesk Sell has some strengths and some shortcomings reported by users. As you search for a new solution to your CRM needs, it may be helpful to look for a new CRM with many of the same features as Zendesk Sell to minimize friction during the transition process—but with additional features that will take your company through your next phase of growth.

 

O que é Nutshell?

Nutshell is an award-winning CRM platform that helps B2B sales, marketing, and customer teams work together to close more deals and retain more customers.

Powerful enough to support any element of your business and simple enough to implement without a paid admin or IT department, Nutshell is favored among businesses from a wide variety of industries and sizes due to its ease of use, flexible set up, and available features.

Furthermore, Nutshell Sales’ features often outshine the competitors in terms of both usability and comprehensiveness, according to customer reviews. Plus, we have a full Marketing Suite and Engagement Suite, with some of our marketing and engagement tools included with your Nutshell Sales license.

Here at Nutshell, we’re dedicated to helping businesses grow their revenue and solve the most critical challenge of sales and marketing software: motivating teams to use it. We’re passionate about our customers’ success, and we love finding new ways to take the frustrations out of selling, marketing, and managing.

Nutshell não só sincroniza na perfeição com todo o Google Workspace(transfira a nossa extensão para o Chrome), como também sincroniza na perfeição com todo o Microsoft 365(transfira a nossa extensão para o Outlook).

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Nutshell Comparação entre o Zendesk Sell e o Zendesk

As Zendesk Sell approaches retirement while the company focuses on its service and support offerings, many businesses are searching for Zendesk CRM alternatives. If you’ve found yourself in this boat, know that Nutshell is here to help. We offer the same essential features as Zendesk with an emphasis on improved automation functions, omnichannel customer engagement and communicative support.

melhores crms para pequenas empresas

Profissionais do Zendesk Sell

Many organizations chose Zendesk Sell in the first place because its impressive scalable platform is ready to grow with you as your business needs evolve. Its built-in reporting functions help you keep track of all your most important communications, sales, and other data. Zendesk’s site also boasts a responsive support team, which is crucial to brands like yours that are dedicated to constant success and growth.

resposta de texto do cliente compartilhando o que ele não gosta no Zendesk Sell

Contras do Zendesk Sell

Despite its great features, Zendesk Sell will soon no longer be available—and many users now have an opportunity to switch to a CRM that offers even greater functionality at an equally affordable price.

Some top concerns customers have had with Zendesk Sell include:

  • Unreliable customer support
  • Capacidade limitada de automatização de correio eletrónico
  • Integração e formação complicadas
  • Falhas de ferramentas em momentos críticos
comentários de clientes que partilham o que não gostam no Zendesk Sell

Nutshell: A high-powered Zendesk Sell alternative

When looking for a Zendesk Sell alternative, Nutshell should be on your radar because, while its core functionality is similar to Zendesk Sell, it goes above and beyond with:

  • Affordable and transparent pricing: Get exceptional value with straightforward pricing and no hidden fees, making Nutshell a budget-friendly solution for growing businesses.
  • Award-winning customer support: Get dedicated assistance whenever you need it with our empathetic, human-based customer support team, available via email and live chat, regardless of your plan size.
  • Intuitive automation: Streamline your sales processes with easy-to-use automation tools for email, lead generation, and sales support, freeing up your team to focus on growth and easily measure campaign success.
  • No contracts, no surprises: Pay month-to-month or for a year upfront (at a discounted price) and leave at any time. We won’t lock you down with multi-year contracts or hold your data hostage.
  • Automated sales processes: Nutshell’s automated tasks and reminders, “hot leads” prioritization, and powerful add-ons ensure your leads continue to move through the pipeline, helping you close more deals.
  • Advanced customization: Tailor Nutshell to your unique business needs with powerful automation, seamless third-party integrations, custom report creation, and personalized marketing plans.

Construir uma melhor experiência Nutshell

Ouvimos e antecipamos as necessidades dos nossos clientes para fornecer um CRM fácil de utilizar e acessível, repleto de funcionalidades valiosas.

We regularly add new features and update our software to provide superior service, including:

  • App Marketplace to connect your CRM data with the apps you already use
  • Scheduler to simplify meeting planning and appointments
  • Email marketing through our Nutshell Marketing suite to help you strengthen relationships with customers and prospects
  • SMS marketing, available with a Marketing Pro subscription, to engage more effectively with leads and customers
  • Web chat through our Nutshell Engagement suite to let website visitors seamlessly initiate a chat with your team while visiting your website
  • 1:1 SMS when you sign up for Engagement Pro to easily interact with leads and customers via text message
  • Nutshell IQ add-on to automatically track website visitors, generate leads, and find people at the companies you already work with
  • Nutshell Quotes add-on to swiftly deliver professional quotes directly from your CRM
  • E muito mais

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Criámos um processo de vendas fantástico em Nutshell que nos levou a ter uma taxa de fecho de cerca de 30% para todas as nossas oportunidades.

Mateus W. SafetySync

Even more power on Sales Business & Sales Enterprise

  • Sales Business: Includes everything in Sales Pro, plus: AI capabilities, higher limits, Audit log, Changelog and more.
  • Sales Enterprise: Includes everything in Sales Business, plus: higher limits, Read-only SQL access, Enterprise SSO and Enterprise directory sync

To compare all of Nutshell’s Sales plans, go to our pricing page and click “compare all plans”.

Fácil de utilizar. Fácil de vender. Isso é Nutshell.

Learn more about our Zendesk Sell alternative

When making CRM comparisons with Zendesk Sell, Nutshell should be at the top of your list. That’s because we offer:

  • Mais integrações de plataformas: Embora o nosso software se integre com o pacote Google, também funciona bem com muitas outras plataformas, como a Microsoft e o Slack.
  • Easy-to-understand interface: Start using Nutshell immediately with our user-friendly interface, onboarding support, and ongoing customer care.
  • Personalização avançada: Faça com que o Nutshell trabalhe para si. Personalize planos de marketing, crie relatórios personalizados e adapte o nosso software para satisfazer as necessidades exclusivas da sua marca.
  • More features: Simplify your day-to-day by utilizing our fully integrated Marketing and Engagement suites, our Scheduling tool, our Quoting tool, and our Prospecting tool all in the same app.

Comece hoje mesmo o seu teste gratuito de 14 dias em
!

Não é necessário cartão de crédito
Obrigado! A sua candidatura foi recebida!
Ops! Algo correu mal ao submeter o formulário.
""

Um serviço espetacular. O serviço "White Glove Important" convenceu-me a implementar este serviço em toda a minha empresa.

Steve K. Propriedades Speedwagon

Um sistema perfeito que satisfaz todos os nossos requisitos; flexível e fácil de personalizar.

Vimmi

Nutshell-De alguma forma, deu-me vontade de voltar a utilizar um CRM. Talvez seja a primeira vez.

Lisa L. Gerações Agora LLC

Nutshell dá-nos informações sobre o nosso negócio através dos seus relatórios e o CRM é fácil de utilizar pelas nossas equipas de vendas e de integração. Recomendo-os vivamente para um Saas em crescimento.

Brian S. Árvore de Testemunhos

O vosso serviço ao cliente é, sem dúvida, o melhor que já vi em muito tempo. É muito apreciado. Continuem o bom trabalho!

Ryan M. Reichel Isolamento

Powerful CRM & Sales Tools for every budget!

Find out more about our affordable plans, packed with the features your business needs.

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