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See the story behind every relationship in seconds. Nutshell’s AI-powered timeline summarization highlights the most important details from your contact records—so you can act faster and sell smarter.
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Every conversation, meeting, and follow-up matters—but keeping track of them all can be overwhelming. Timeline summarization is one of Nutshell’s range of AI tools, designed to cut through the noise and surface what’s most important, saving you time and keeping your team in sync.
In fact, sales reps spend an average of 65% of their day on non-selling activities, which include scanning past contact interactions to prep for sales calls and meetings. Timeline summarization gives you some of that time back by delivering the highlights directly in your CRM.
No more endless scrolling. From long-standing client relationships to recently onboarded customers, you’ll see a concise summary of every call, email, and meeting in the timeline. Nutshell’s AI timeline summarization tool helps you prepare for conversations faster and keep relationships moving forward.
Timeline summarization ensures everyone has the same clear view of customer history. That means fewer misunderstandings and smoother handoffs.
AI summaries also make it easy for sales, marketing, and support teams to stay on the same page, ensuring consistent customer experiences and smoother collaboration.
Try Nutshell free for 14 days or let us show you around before you dive in.
Instead of piecing together details from scattered activities, your team can zero in on the next best action items and upcoming opportunities. Timeline summarization points you toward the next step—so nothing slips through the cracks.
When you have the full picture at a glance, you can make mission-critical decisions with confidence. Timeline summarization pulls the most important details into clear, digestible insights—so your team can quickly evaluate potential deals, spot risks, and determine effective strategies without second-guessing.
Put time-wasting tasks on autopilot so your team can focus on building relationships and nurturing leads through your sales pipeline.
Create custom pipelines and manage them easily with multiple views to nurture leads efficiently and stay on top of every deal.
Provides robust reporting and analytics to help you track your team’s performance and to help you gain quick insights with automated reporting.
Increase sales efficiency with Nutshell’s powerful email automation tool. Create personalized campaigns & track success right in your CRM
Streamline daily processes using the generative power of AI in Nutshell to simplify sales activities and open up a world of possibilities.
Create and manage virtual meetings and sync the information with your Calendar without leaving your CRM.
Quickly create and send custom quotes and invoices, easily track quote and invoice progress and engagement, and effortlessly manage and share your quotes and invoices in different formats.
Store customer notes, interactions and easily bring colleagues into the conversation and stay notified of everything that needs your attention.
Easily accelerate revenue-driving tasks in your CRM, so you and your team can spend more time on selling.
Improve calendar, email, & contact organization from any source with Nutshell’s contact management software.
Quickly import your entire products and services list with Nutshell’s Product Importer, so you and your team can spend less time on administration and more time on selling.
Search through over 200 million contacts, add ideal customers to your CRM, and connect with your future buyers.
Pinpoint the companies and individuals visiting your site so you can proactively target warm leads.
Locate specific individuals working at the companies in your book of business and reveal their contact information so you can start the conversation.
With channel and source data automatically added to your new leads, you can know where your best leads come from and invest smarter in your marketing.
Connect with our world-class support team to get fast, friendly, and free support when needed.
Easily sync your email and calendar with Nutshell to make your CRM work where you do.
We take the security and reliability of your data seriously. We partner with the industry’s most trusted infrastructure provider, Amazon Web Services.
Find out more about Nutshell’s extensive range of Marketing Suite features
Learn more about Nutshell’s industry-leading Engagement Suite features
Discover the broad spectrum of features and tools available to Nutshell customers
Timeline summarization is an AI feature that condenses the full history of customer interactions in your CRM into clear, actionable summaries. Instead of reading through dozens of timeline entries, you get a quick overview of key events and next steps.
By analyzing calls, emails, and notes, Nutshell’s AI creates short summaries that capture the essence of your customer history. This saves reps hours of digging through timelines and ensures managers can review accounts in minutes.
Yes. Nutshell prioritizes data security. All AI features, including timeline summarization, are designed with strict safeguards to ensure your customer data remains private, protected, and used only within your CRM environment.
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Nutshell has an all-in-one solution. We are able to keep information about our customers, send eblasts, and see the history of all the interactions with our customers.
Jennifer K. – Director
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