Integrate Tidio With Nutshell
Add Tidio contacts to Nutshell automatically.
Nutshell is an all-in-one CRM and email marketing platform that helps B2B organizations work together to win more deals. Tidio is an AI-powered live chat and chatbot solution that enables you to engage with your website visitors in real-time. With this integration, Zapier automatically adds your Tidio contacts as new Nutshell contacts.
Vorteile
Save time: Eliminate time spent doing manual data entry and transferring contacts between Tidio and Nutshell.
Anforderungen
You need a Nutshell account, a Tidio account, and a Zapier account (starting at no cost).
Wie man anfängt
This integration is powered by Zapier – set it up with your Zapier account.
There may be solutions for alternative applications available through our AppConnect Marketplace. Feel free to contact our team with any questions.
Häufig gestellte Fragen
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1. Do I need a specific Nutshell plan to use the Tidio integration?
Nope! The Tidio integration works with all Nutshell plans—Foundation, Growth, Pro, Business, and Enterprise. This integration is powered by Zapier and is available to every Nutshell customer at no extra cost regardless of which plan you’re on.
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2. What data syncs between Tidio and Nutshell?
Contact information from your Tidio live chat conversations automatically syncs to Nutshell as new contacts. This includes visitor names, email addresses, and conversation details. When someone initiates a chat on your website through Tidio, they’re automatically added to your Nutshell CRM for lead tracking and follow-up.
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3. Does the Tidio integration involve additional costs?
Nope! The Tidio integration is free with all Nutshell plans. You only pay for your separate Tidio account based on billable conversations. Tidio starts with a free plan (50 conversations) or paid plans starting at $24.17/month for 100 conversations—no additional Nutshell fees for connecting them.
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4. Does Nutshell have its own built-in live chat or chatbot features?
Yes! Nutshell offers native SMS capabilities through Nutshell SMS (Engagement Pro at $16/user/month) and web chat features. Tidio is an alternative if you want a dedicated AI-powered live chat platform with advanced chatbot automation, flows, and ticketing features separate from your CRM.
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5. What other live chat or customer engagement integrations are available in Nutshell?
Beyond Tidio, Nutshell integrates with other customer engagement tools via Zapier and the App Marketplace, including web chat solutions and 50+ additional apps. Visit nutshell.com/integrations to explore all available options and find the engagement tool that works best for your team’s needs.
