Intégrez Twilio avec Nutshell
Nutshell is an all-in-one CRM that helps B2B organizations work together to win more deals. Twilio is a leading cloud communications platform that enables you to build and scale messaging, voice, and video applications.
Grâce à cette intégration, vous pouvez facilement envoyer et recevoir des SMS directement depuis votre compte Nutshell , enregistrer ces messages en tant qu'activités et suivre toutes les interactions avec les clients en un seul endroit.
Avantages de l'intégration CRM Twilio :
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- Streamline customer communication: Now you can handle all your text conversations and communication within Nutshell and boost team collaboration.
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- Touchez vos clients plus rapidement : Grâce à la messagerie SMS, vous pouvez joindre vos clients rapidement, là où ils se trouvent, pour leur communiquer des mises à jour importantes, des promotions ou des confirmations.
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- Restez organisé : Gardez un œil sur toutes les activités de communication avec vos clients en enregistrant automatiquement les messages et les appels en tant qu'activités sur Nutshell.
Exigences :
Vous devez disposer d'un compte Twilio (à partir de 0,0079 $ par SMS envoyé ou reçu).
Comment démarrer
This integration is powered by Zapier – set it up with your Zapier account.
There may be solutions for alternative applications available through our AppConnect Marketplace. Feel free to contact our team with any questions.
Foire aux questions
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1. Do I need a specific Nutshell plan to use the Twilio integration?
Nope! Twilio integrates with all Nutshell plans—Foundation, Growth, Pro, Business, and Enterprise. Since Twilio is a developer-focused platform accessed via API, you can use it with any Nutshell subscription at no extra cost to Nutshell.
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2. What data syncs between Twilio and Nutshell?
Twilio lets you send and receive SMS messages programmatically through your Nutshell contacts. You can create custom workflows where new Nutshell leads automatically receive SMS messages, track message delivery status, and log inbound SMS replies back to contact records for complete communication history.
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3. Does the Twilio integration involve additional costs?
The Twilio integration itself is free with Nutshell. However, Twilio charges separately for SMS usage—starting at $0.0083 per SMS sent or received. You only pay Twilio for the messages you send, with volume discounts available as you scale your messaging volume.
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4. Is Twilio a good fit if I need simple SMS without coding?
Twilio is a developer-focused platform that requires technical setup and coding knowledge. If you need simple SMS without development, Nutshell SMS (Engagement Pro) or integrations with user-friendly platforms like Textmagic or Textiful might be better options for your team.
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5. What other SMS or messaging platforms integrate with Nutshell?
Beyond Twilio, Nutshell integrates with Textmagic, Textiful, and other SMS providers through the App Marketplace and Zapier. Each offers different levels of complexity and user-friendliness—visit nutshell.com/integrations to explore all available messaging options.
