Integrating Big Commerce with Nutshell CRM
Integrating Nutshell and Big Commerce makes it easier for ecommerce businesses to manage their customers, sales, and orders. This integration automatically syncs your Big Commerce contacts and orders to Nutshell and turns your sales data into reportable activities.
Nutshell is an all-in-one CRM that helps businesses manage their sales, customer relationships, and email marketing campaigns. Big Commerce is a leading ecommerce platform that powers over 60,000 online stores globally, helping businesses to sell their products online.
With this integration, Nutshell CRM can automatically sync your Big Commerce contacts and orders, so you don’t have to manually update your customer records. Plus, since all of your Big Commerce data is stored in Nutshell, you can easily track sales and customer interactions in one centralized location.
Big Commerce CRM integration benefits:
- Save time: Syncing your Big Commerce data to your CRM eliminates the need to manually enter new customers or copy-paste order information into your customer records.
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- 360-degree customer view: With Nutshell CRM, you get a complete view of all your customers’ interactions, from their Big Commerce orders to email marketing campaigns.
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- Insight into sales effectiveness: By reporting on your Big Commerce orders as an activity type, you can understand how your sales team is performing and identify areas for improvement.
How to get started
This integration is powered by Zapier – set it up with your Zapier account.
There may be solutions for alternative applications available through our AppConnect Marketplace. Feel free to contact our team with any questions.
Frequently asked questions
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What is BigCommerce and why do I need a CRM like Nutshell?
BigCommerce is an eCommerce platform for selling products online. It handles storefronts, orders, and inventory. Nutshell is a CRM that manages customer relationships, sales pipelines, and follow-up. Together, they give you the complete picture: how you sell AND how to nurture relationships with buyers.
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What customer and order data syncs between BigCommerce and Nutshell?
The integration automatically syncs BigCommerce customers, contact information, and order details to Nutshell as leads or activities. Your sales team gets a complete customer view including purchase history, allowing better follow-up and personalized communication with buyers based on their purchases.
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Do I need a specific Nutshell plan to use the BigCommerce integration?
No. The BigCommerce integration is available with all Nutshell plans—Foundation, Growth, Pro, Business, and Enterprise. All our users have access to Zapier integrations at no additional cost, so you can connect BigCommerce regardless of your plan level.
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How can I use BigCommerce customer data in Nutshell for sales follow-up?
Track which customers purchased what and when, then follow up with personalized offers, upsells, or loyalty incentives. Segment customers by purchase behavior and value, automate email campaigns, or assign team members to high-value buyers. Use your complete customer history to build stronger relationships and increase repeat purchases.
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What other eCommerce platforms integrate with Nutshell besides BigCommerce?
Nutshell integrates with Shopify, WooCommerce, and 5,000+ other apps through Zapier and our App Marketplace. Whether you use multiple eCommerce channels or other business tools, you can connect them all to Nutshell. Explore our full integrations library to find the platforms that power your business.
