Integrating Manychat with Nutshell CRM
Nutshell CRM and Manychat together provide a powerful solution for businesses looking to streamline their activities, improve customer engagement, and drive sales results.
Manychat is a popular chat marketing platform that enables businesses to build chatbots, automate customer conversations, and engage prospects at scale. Nutshell CRM is an all-in-one platform that helps sales teams manage leads, close deals faster, and grow customer relationships.
A note from the Nutshell Team
You can also use Nutshell Chat, which includes an advanced live chat widget and AI chatbot, as a ManyChat alternative!
Manychat CRM Integration Benefits:
-
- Streamlined data management: The Nutshell CRM and Manychat integration eliminates the need for manual data entry, freeing up your team to focus on high-value activities that drive revenue growth.
-
- Enhanced team collaboration: By centralizing all your customer interactions in Nutshell CRM, your team gains access to a comprehensive view of your customer relationship history, ensuring that everyone is working with the same information.
-
- Improved customer engagement: With Nutshell CRM and Manychat integration, you can build more personalized chatbot experiences and improve customer engagement leading to higher conversion rates and customer satisfaction.
How to get started
This integration is powered by Zapier – set it up with your Zapier account.
There may be solutions for alternative applications available through our AppConnect Marketplace. Feel free to contact our team with any questions.
Frequently asked questions
-
1.Do I need a specific Nutshell plan to use the Manychat integration?
No. The Manychat integration is available with all Nutshell subscription plans—Foundation, Growth, Pro, Business, and Enterprise. Every Nutshell user can connect Manychat chatbot conversations to their CRM without plan restrictions.
-
2. What does the Nutshell-Manychat integration cost?
Nutshell includes the integration at no extra charge. However, Manychat requires its own subscription starting with their Pro plan. You’ll also need a Zapier account to set up the connection (free to start). Total cost depends on your Manychat plan choice, not Nutshell.
-
3. How does Manychat data sync to Nutshell, and what information transfers?
When prospects interact with your Manychat chatbot on Instagram, Facebook, or WhatsApp, Zapier automatically adds them to Nutshell as new contacts. This captures chatbot interactions and customer information, eliminating manual data entry and centralizing your customer relationship history.
-
4. Can I track chatbot conversations and customer engagement in Nutshell?
Yes! Manychat interactions become part of your customer’s activity history in Nutshell. You can see when prospects engaged with your chatbot, track their responses, and view the complete conversation context—giving your sales team valuable insights for personalized follow-up.
-
5. Does Nutshell have its own built-in chat tool as an alternative to Manychat?
Yes! Nutshell Chat is included free with every Nutshell Sales subscription. It provides live web chat, an AI chatbot, and AI-powered responses right inside your CRM. Many teams use Nutshell Chat instead of Manychat, so compare features to see which best fits your needs.
