Web Chat
Allow website visitors to start chatting with your team directly from your customized chat widget so you can meet their needs and open more opportunities.
Other tools need to connect to your CRM. Nutshell SMS already is your CRM—so there’s nothing to integrate, no tab to switch to, and no time wasted.
🎉 No credit card required!
Get more responses through one-to-one messaging where your contacts are most engaged—on their phones. With Nutshell SMS, send text messages from any Person, Company, or Lead timeline in your CRM directly to your contacts using your company-wide number.


Add text messages to your pipeline stage sales automation so your team can focus on the most valuable tasks: engaging with leads and nourishing relationships throughout the sales process and beyond.
Oversee, assign, track, and create new leads from SMS threads—all inside your CRM. There’s no need to wire platforms together to create a seamless customer experience with your business.


Complement your personalized conversations with bulk SMS and drip sequence capabilities directly from your CRM. SMS marketing is Nutshell’s texting solution that lets you send targeted SMS broadcasts and automated drip campaigns to entire marketing audiences or saved lists.
Take advantage of the power of SMS to engage with customers at set intervals and keep them informed through personalized messages delivered straight to their mobile devices.
Try Nutshell free for 14 days or let us show you around before you dive in.
🎉 No credit card required!
A CRM platform with SMS gives teams the tools needed to quickly reach out to existing prospects and customers via text message. This allows users to send personalized messaging to their audience’s phones, where they are most engaged.
Advanced CRM systems like Nutshell allow users to automate SMS messaging triggered by a specified action in the sales process.
Integrating SMS capabilities with your CRM system offers several valuable benefits, including:
If you’re looking for the best text messaging CRM solution for your business, make sure you prioritize these essential features:
Nutshell SMS requires clear privacy policies and terms & conditions on your website covering consent, data collection, opt-out processes, and data security. Nutshell complies with TCPA, GDPR, and CCPA regulations. Your privacy policy must state that mobile information won’t be shared with third parties for marketing purposes.
Nutshell’s Inbound SMS feature lets you manage all text conversations in one place. You can assign messages using round-robin distribution, assign to specific team members, or add to a queue for self-assignment. Automatically create leads from inbound texts and redirect incoming calls to another number.
Nutshell SMS supports automation triggered by pipeline stage changes, allowing you to send targeted messages at key moments in your sales process. You can automate text messages per pipeline stage, schedule messages for specific times, and create drip campaigns. Automation helps nurture leads and move deals forward efficiently.