Since 2010, Pipedrive has garnered support from more than 100,000 companies worldwide. But you’re not other companies, so how can you know if what works for them will work for you? When it comes to customer relationship management (CRM) software, you have dozens of options. Nutshell is here to lay out the pros, cons, and everything in between.
PipeDrive proudly proclaims itself to be the first CRM by salespeople, for salespeople. When you take a look at their intuitive interface and helpful customizable features, you can certainly see the influence. Longtime customers rave about the software’s thorough reporting features and its ability to manage multiple contacts, projects, and workflows.
With any brand that boasts of being designed by the same market they’re appealing to, one question should be at the front of your mind—how have they catered to the inexperienced? Most likely, you or someone on your support team is new to CRM. If you choose Pipedrive as your software, those people will face a steep learning curve that may significantly slow productivity at a time you need expediency.
When you find yourself in need of support, contacting your software’s support team is a good place to start. But Pipedrive has been criticized for its unhelpful customer service in the past, leaving you at a loss as you navigate your way through the sometimes clunky and complex information modules. Other common concerns customers raise about Pipedrive include:
At Nutshell, we’ve seen brand after brand jump the Pipedrive boat and land on our website. We’ve restored their faith in CRM software through our:
Nutshell is the best value for the money. The versatility and functionality make it a very easy and powerful product to use.
Mark M. Southwestern Scale Co.
Comparisons based on similarly priced packages (Nutshell Pro and Pipedrive Advanced) updated 11/2020.
PER USER COST
$42 per month billed annually,
$49 per month billed monthly
$49 per month billed annually,
CONTACTS AND DATA STORAGE
SALES PROCESS AUTOMATION
No ability to add steps to each stage or assign dependent stages and steps
ADVANCED USER PERMISSIONS
Limited to three sets
THE ABILITY TO @-MENTION TEAMMATES
BUILT-IN MEETING SCHEDULING TOOL
EMAIL MARKETING SUITE WITH AUTOMATIONS
MOBILE BUSINESS CARD SCANNER
Available as a paid, third-party add-on
BUILT-IN SOCIAL CRM FEATURES
Smart Data Search
As you explore Pipedrive comparisons, you’ll see why Nutshell is the software you want on your side. Sign up for your free 14-day trial today.
We have built an amazing sales process in Nutshell that has led to us having around a 30% close rate for all our leads.
Mathew W. SafetySync
Many CRMs force you into one method or process, but Nutshell gives you choices that help you customize it to your company.
Matthew M. Dickson
I love love love Nutshell!…Very easy to use and I got started in no time. The support is excellent and super friendly as well.
Shane K. Small’s
It is very difficult to get data out of [Pipedrive] for reporting. None of the reports is printable which is not ideal.
Nutshell took me to the next level. I went from $40,000 a year to $100,000. Really love you guys.
Raul Z. Magnum Drilling Services
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