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Nutshell vs. Pipedrive

It’s time to switch to an all-in-one CRM built for small businesses. Import your data in just a few clicks, and experience the Nutshell difference.

One-click automations — for follow-ups, lead routing, reminders
CRM + marketing tools in one platform — email, forms, and sequences
Guided next steps — sellers know the next action for every deal
Cleaner, faster UI — for day-one adoption
Stronger reporting clarity — click-to-answer dashboards
Human support included — no add-on fees
Fast setup — live in days, not weeks

Try Nutshell free for 14 days!

FREE TRIAL CONTACT SALES

Nutshell’s main advantages over Pipedrive

Quality of support

According to 1300+ G2 reviews

Affordability

Plans starting at $13/mo

More robust marketing features built in

Trusted by over 5k companies

See Nutshell in action!

Try Nutshell free for 14 days or let us show you around before you dive in.

free trial virtual tour

Nutshell vs. Pipedrive , head-to-head

Comparisons based on similarly priced packages (Nutshell Pro and Pipedrive Advanced) updated 11/2020.

View All Nutshell Plans

PER USER COST

$42 per month billed annually, $49 per month billed monthly

$49 per month billed annually

CONTACTS AND DATA STORAGE

Unlimited

Limited

SALES PROCESS AUTOMATION

Fully customizable

No ability to add steps to each stage or assign dependent stages and steps

WORKFLOW AUTOMATIONS

Unlimited

Limited

ADVANCED USER PERMISSIONS

Unlimited

Limited to three sets

THE ABILITY TO @-MENTION TEAMMATES

Yes

No

CALENDAR INTEGRATIONS

Gmail, Outlook

Gmail only

BUILT-IN MEETING SCHEDULING TOOL

No

Yes

EMAIL MARKETING SUITE WITH AUTOMATIONS

Yes

No

MOBILE BUSINESS CARD SCANNER

Included

Available as a paid, third-party add-on

BUILT-IN SOCIAL CRM FEATURES

Nutshell Intelligence

Smart Data Search

Thousands of powerful integrations

Nutshell vs. Pipedrive comparison

Since 2010, Pipedrive has garnered support from more than 100,000 companies worldwide. But you’re not other companies, so how can you know if what works for them will work for you? When it comes to customer relationship management (CRM) software, you have dozens of options. Nutshell is here to lay out the pros, cons, and everything in between.

Pipedrive landing page with the words the one platform to grow your business

Pipedrive Pros

Pipedrive proudly proclaims itself to be the first CRM by salespeople, for salespeople. When you take a look at their intuitive interface and helpful customizable features, you can certainly see the influence. Longtime customers rave about the software’s thorough reporting features and its ability to manage multiple contacts, projects, and workflows.

Pipedrive Cons

With any brand that boasts of being designed by the same market they’re appealing to, one question should be at the front of your mind—how have they catered to the inexperienced? Most likely, you or someone on your support team is new to CRM. If you choose Pipedrive as your software, those people will face a steep learning curve that may significantly slow productivity at a time you need expediency.

When you find yourself in need of support, contacting your software’s support team is a good place to start. But Pipedrive has been criticized for its unhelpful customer service in the past, leaving you at a loss as you navigate your way through the sometimes clunky and complex information modules. Other common concerns customers raise about Pipedrive include:

Email marketing only available as an add-on
Complex automation processes
Inefficient sync, reporting, logging, and loading features
Steep price jumps between service tiers

Nutshell: A great Pipedrive alternative

At Nutshell, we’ve seen brand after brand jump the Pipedrive boat and land on our website. We’ve restored their faith in CRM software through our:

Robust marketing services: Email marketing, lead generation, and social media management are crucial aspects of your success, and they’re some of the first things we included in our features for all of our customers.
Intuitive automation: Your CRM platform should work for you. We make sure you can automate as many processes as possible so you can focus on expansion.
Advanced third-party integrations: Connect with your existing Outlook, Unbounce, QuickBooks, and similar accounts.
Scalable platform: Our platform grows as you do to accommodate your success.
Committed customer support: We’re dedicated to providing the assistance you need when you need it. Our team is easy to reach through email and online chat.
Free automatic data import: Transfer your Pipedrive data automatically into Nutshell in just a few clicks, no setup required.