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Nutshell is super user-friendly and intuitive

I would highly recommend Nutshell

Easy to use and... wait for it ... 100% buy in!

Nutshell is both simple and powerful

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Orchestrate every buying committee

Best Account-Based Sales CRM

  • Build a 360° view of each account and its buying committee
  • Automate multi-step, multi-contact follow-ups
  • Align sales and marketing on the same target-account plan
  • Collaborate in real time across AEs, SDRs, SEs, and leaders
  • Measure account engagement, pipeline health, and expansion

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The ideal account-based sales CRM

Do you sell to complex buying groups? Without an account-centric CRM, you could miss key stakeholders and next steps. See how Nutshell’s account-based sales CRM helps your team coordinate multi-threaded outreach, personalize every touch, and close bigger deals—faster.

  • What is account-based sales (ABS)?

    Account-based sales is a strategy where your team focuses on high-value accounts (companies)—not just individual leads. Reps identify and engage multiple decision-makers across a buying committee, coordinate personalized outreach, and work from a shared plan to win new revenue and expand existing relationships.

    In 2025, ABS is a mainstream growth motion—81% of organizations report higher ROI from ABM/ABS than from other approaches, making it a top priority for B2B teams that sell into complex accounts.

    Inbound sales is a sales strategy focused on engaging prospects who initiate contact with your business through channels like your website, social media, or referrals.

  • What to look for in an account-based sales CRM

    Choosing a CRM for ABS? Make sure it delivers these essentials:

    • Unified account view: All contacts, deals, activities, emails, calls, meetings, notes, and marketing touches tied to the company record for a 360° picture.
    • Buying-committee mapping: Track roles (economic buyer, champion, end user), influence, and relationships across stakeholders.
    • Instant routing & alerts: Get new inquiries to the right owner and device instantly, so momentum never stalls.
    • Sequences & automation: Orchestrate multi-threaded cadences across contacts with tasks, emails, and reminders that keep every account warm.
    • Sales–marketing alignment: Share target lists, surface ad/campaign touches, and coordinate plays on the same accounts.
    • Customization for ICPs: Tags, custom fields, and views to segment Tier 1/2/3 accounts, industries, size, tech stack, and more.
    • ABS analytics: Account engagement, pipeline by segment, velocity by stage, win rate by tier, expansion, and retention.
    • Ease of use: A tool reps and managers will actually use daily—clean UI, mobile-ready, fast adoption.
    • AI assistance: Summaries, research, content drafting, and recommendations that help teams work faster—sales teams using AI are more likely to grow revenue than those without.

Powerful CRM for every budget.

How Nutshell’s CRM Helps Account-Based Sales Teams Thrive

Nutshell is the easy-to-use, all-in-one CRM that brings together everything account-based teams need to identify, engage, and close strategic accounts.

See the whole account at a glance

Get a true account-centric record: every contact, deal, email, call, meeting, and note tied to the company. Reps instantly understand the landscape and history before the next touch.

CRM Contact Management - Automatically Enrich Lead Data

Map every stakeholder and influence

Add decision-makers, champions, and influencers with roles and relationships. Run multi-threaded outreach confidently and keep momentum even when contacts change.

Boost productivity with AI

Use Nutshell AI to summarize past interactions, research contacts, draft personalized emails, and even propose pipeline stages for your ABS motion—so your team spends more time selling, less time tab-switching. (Teams using AI are more likely to grow revenue.)

Inbound Sales CRM - Boost productivity with AI

Automate multi-contact follow-ups

Build sequences that coordinate emails and tasks across the buying committee. Auto-create reminders after key events, progress deals on trigger, and ensure no account goes dark.

Collaborate instantly with @mentions

Loop in SDRs, AEs, SEs, executives, and marketing with @mentions and shared tasks. Hand off context cleanly, swarm hot accounts, and keep everyone on the same page.

CRM Email Sharing and Collaboration

See Nutshell in action!

Try Nutshell free for 14 days or let us show you around before you dive in.

Orchestrate pipeline stages for ABS

Design custom pipelines (e.g., Research → First Meeting → Committee Alignment → Proposal → Exec Review → Close/Expand). Drag-and-drop deals, spot stalls, and coach the next move.

Capture interest from forms and chat

Pull website form submissions straight into Nutshell. With Nutshell Chat (live chat + AI chatbot), answer questions instantly, book meetings, and add new contacts to the right account automatically.

Inbound Sales CRM - Integrate your tech stack

Integrate your ABS tech stack

Sync email and calendar, call from your CRM, and connect tools like Google Workspace, Slack, QuickBooks, and email marketing—keeping data in lockstep across teams.

Measure engagement and impact

Monitor account engagement, stage-by-stage conversion, win rates by tier, and revenue forecasts. Build manager dashboards for target lists, and double down where ABS pays off.

Inbound Sales CRM - Measure and report on performance

Inbound Sales CRM - Simplify inbound sales with an intuitive interface

Simple to learn, loved by reps

Clean, intuitive, and mobile-ready. High adoption means complete data, which is the foundation of winning account-based motions.

CRM features that boost your sales effectiveness

Sales Automation

Put time-wasting tasks on autopilot so your team can focus on building relationships and nurturing leads through your sales pipeline.

Pipeline Management

Create custom pipelines and manage them easily with multiple views to nurture leads efficiently and stay on top of every deal.

Reporting & Analytics

Provides robust reporting and analytics to help you track your team’s performance and to help you gain quick insights with automated reporting.

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Email Automation

Increase sales efficiency with Nutshell’s powerful email automation tool. Create personalized campaigns & track success right in your CRM

Artificial Intelligence

Streamline daily processes using the generative power of AI in Nutshell to simplify sales activities and open up a world of possibilities.

Meeting Scheduler

Create and manage virtual meetings and sync the information with your Calendar without leaving your CRM.

Quotes & Invoices

Quickly create and send custom quotes and invoices, easily track quote and invoice progress and engagement, and effortlessly manage and share your quotes and invoices in different formats.

Team Collaboration

Store customer notes, interactions and easily bring colleagues into the conversation and stay notified of everything that needs your attention.

AI Agents

Easily accelerate revenue-driving tasks in your CRM, so you and your team can spend more time on selling.

Contact Management

Improve calendar, email, & contact organization from any source with Nutshell’s contact management software.

Product Importer

Quickly import your entire products and services list with Nutshell’s Product Importer, so you and your team can spend less time on administration and more time on selling.

Prospecting

Search through over 200 million contacts, add ideal customers to your CRM, and connect with your future buyers.

Website Visitor Identification

Pinpoint the companies and individuals visiting your site so you can proactively target warm leads.

Contact Enrichment

Locate specific individuals working at the companies in your book of business and reveal their contact information so you can start the conversation.

Lead Attribution

With channel and source data automatically added to your new leads, you can know where your best leads come from and invest smarter in your marketing.

Free Customer Support

Connect with our world-class support team to get fast, friendly, and free support when needed.

Email and Calendar sync

Easily sync your email and calendar with Nutshell to make your CRM work where you do.

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Security

We take the security and reliability of your data seriously. We partner with the industry’s most trusted infrastructure provider, Amazon Web Services.

App Marketplace

Integrate Nutshell with the rest of your tech stack

See Nutshell’s Marketing Features

Find out more about Nutshell’s extensive range of Marketing Suite features

See Nutshell’s Engagement Features

Learn more about Nutshell’s industry-leading Engagement Suite features

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See all of Nutshell’s features

Discover the broad spectrum of features and tools available to Nutshell customers

FAQs about account-based sales and CRM

  • 1. What is an account-based sales CRM?

    An account-based sales CRM centers your data around companies (accounts) instead of stand-alone leads. It links all contacts, deals, and activities to each account so teams can coordinate multi-threaded outreach and manage complex deals with confidence.

  • 2. How does Nutshell support multi-threaded selling?

    Nutshell ties every stakeholder to the account record, lets you run sequences and tasks across contacts, and keeps the entire account team aligned with @mentions, notes, and shared pipelines—so your outreach never bottlenecks on a single person.

  • 3. Why choose Nutshell over other CRMs for ABS?

    Unlike bloated CRMs, Nutshell is fast to adopt and purpose-built for account work—account-centric records, powerful automation, clear reporting, and built-in AI—without the steep learning curve or hidden costs.

Need a user-friendly CRM to boost sales and team efficiency?

Take our guided tour to explore Nutshell’s incredible features!

Nutshell’s user-friendly interface and straightforward navigation make it easy to track accounts, manage all of our sales processes, and combine all aspects of engaging with current and prospective customers.

Vahe P. – Senior Developer

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