How many qualified leads visit your website without finding the information they need or contacting a sales rep? Nutshell’s new AI chatbot meets visitors the moment questions arise, serving accurate answers, scheduling meetings, and collecting contact details without breaking a sweat.
By using generative AI to train the chatbot on your own content, website, and resources, you can use our AI chatbot to deliver accurate and hyper-relevant responses that feel on brand every time. The difference with an AI chatbot? A smoother path from “just browsing” to “booked meeting” and a pipeline that fills itself while keeping your team focused on closing deals.
Nutshell’s AI chatbot is an intelligent website assistant that learns from the web pages and PDFs you provide, to handle crucial front-line website visitor conversations for you.
It tackles common questions, recommends next steps, and nudges visitors toward your chosen goals—whether that’s booking a call, filling out a form, or chatting with a sales rep—so you capture more qualified leads around the clock. All you have to do is feed it the information you want it to use and make sure it’s installed on your website.
The Nutshell AI chatbot forms part of our Nutshell Chat feature, giving you both live chat and AI chatbot options, so you can implement the chat solution that makes the most sense for your business.
Give your website visitors the best possible experience and collect more leads with these indispensable AI chatbot features.
Provide information-rich web page URLs and upload essential PDF resources to create a comprehensive knowledge base for your AI chatbot to reference and deliver precise, helpful replies—no manual training or coding needed.
Customize your chatbot’s name, icon, tone, answer length, suggestions, style, and topics to avoid, so every interaction matches your brand voice and feels like a seamless extension of your team.
Integrate Scheduler with your AI chatbot so visitors can pick a meeting date and time without leaving the chat. And leverage built-in conversational forms to capture key visitor details for lead creation and pipeline distribution.
Set up smart rules—specific keywords or complex questions—for when a live rep should step in. When triggered, the AI chatbot routes chats to your team in real time, whether it’s a round-robin assignment or sent to a specific rep.
Enter your URL and see a working interactive preview of the chatbot on your own site in seconds. No scripts, no plugins, just instant value.
The AI chatbot lives inside the Chat section of our Nutshell Engagement suite. If you’re on an Engagement plan, simply click Chat in the Setup section under Engagement to drop in your relevant web page URLs, upload essential PDF documents, and customize its look, tone, and goals.
Take a look at our detailed Nutshell Chat support article for more information on how to get started with Nutshell’s AI chatbot.
Our Engagement Foundation plan is available to all Nutshell Sales subscribers.
Transform your website into your hardest-working sales rep. With Nutshell’s AI chatbot, you can answer questions, book meetings, and capture leads from your website 24/7 without additional employees. Set up your AI chatbot today and watch your pipeline grow.
Reach out to our friendly support team if you need a hand getting set up—we are always here to help.
See how Nutshell’s AI chatbot handles questions, books meetings, and captures contact details around the clock so your team can focus on closing deals.
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