“Nutshell is super user-friendly and intuitive
“I would highly recommend Nutshell
“Easy to use and... wait for it ... 100% buy in!
“Nutshell is both simple and powerful
Do your prospects make the first move? Without the right CRM system, those hot leads could slip through the cracks. Learn how Nutshell’s inbound sales CRM can help your team respond instantly, personalize every conversation, and convert more interest into revenue.
Inbound sales is a sales strategy focused on engaging prospects who initiate contact with your business through channels like your website, social media, or referrals.
Potential buyers find your website content or online ads while searching for a solution to a particular challenge, then demonstrate interest by downloading educational material, contacting your sales team, or starting a free trial.
Inbound prospects are often very educated on the solutions you offer. They’ve already done research on what you’re selling, and they want your company to solve for their specific needs, pain points, and goals.
Instead of chasing cold leads, inbound sales reps respond to warm, high-intent inquiries with timely, personalized outreach that moves deals forward faster.
Learn more: What’s the difference between inbound sales and outbound sales?
Companies that use a CRM see, on average, a 29% lift in revenue and a 34% boost in productivity. If you’re evaluating a CRM for your inbound sales team, here are the features that matter most:
Nutshell is the easy-to-use, all-in-one CRM that brings together everything inbound sales teams need to capture, respond to, and convert warm leads.
Know your most profitable channels and sources. Nutshell shows you which campaigns, ads, or referrals deliver the most qualified leads—so you can invest where it pays off.
Reach out while your lead is hot. Nutshell lets you automatically assign new inquiries to the right rep or team, and send instant notifications on desktop and mobile, so you can capitalize on every opportunity.
Nutshell’s suite of AI tools helps inbound sales teams save time and close more deals. Use AI to summarize past interactions before a call, research leads automatically, generate personalized email sequences, or even design optimized sales pipelines.
Nutshell’s sales automation tools ensure you never miss a touch point. Create rules to auto-send welcome emails, schedule tasks if a lead isn’t contacted, or move deals forward automatically.
Try Nutshell free for 14 days or let us show you around before you dive in.
Loop in colleagues instantly by using @mentions and shared tasks so everyone—from sales to marketing, support, success teams, and more—can contribute to closing inbound deals faster.
Simplify pipeline management by choosing the view that works best: list, board, chart, or map. Drag-and-drop leads through your pipeline, or visualize deals by geography to plan smarter follow-ups.
Turn website visitors into CRM leads automatically. Nutshell Forms logs submissions and VisitorIQ tracks page views, giving reps insight before the first call. Nutshell’s live chat and AI chatbot tool, Nutshell Chat, gives prospects instant answers, captures leads, and books meetings directly from your web pages.
Nutshell’s comprehensive range of integrations allows you to sync your CRM with your email, calendar, marketing tools, and much more. From Gmail and Outlook to Slack, QuickBooks, and Mailchimp, Nutshell keeps your stack connected.
Track inbound KPIs like response time, source conversion rates, and sales velocity with robust reporting and analytics. Custom dashboards give inbound sales managers the data they need to improve performance.
Nutshell is easy to learn, fast to adopt, and accessible anywhere. Reps love the clean interface and full-featured mobile app, so your data stays accurate and your team stays responsive.
Put time-wasting tasks on autopilot so your team can focus on building relationships and nurturing leads through your sales pipeline.
Create custom pipelines and manage them easily with multiple views to nurture leads efficiently and stay on top of every deal.
Provides robust reporting and analytics to help you track your team’s performance and to help you gain quick insights with automated reporting.
Increase sales efficiency with Nutshell’s powerful email automation tool. Create personalized campaigns & track success right in your CRM
Streamline daily processes using the generative power of AI in Nutshell to simplify sales activities and open up a world of possibilities.
Create and manage virtual meetings and sync the information with your Calendar without leaving your CRM.
Quickly create and send custom quotes and invoices, easily track quote and invoice progress and engagement, and effortlessly manage and share your quotes and invoices in different formats.
Store customer notes, interactions and easily bring colleagues into the conversation and stay notified of everything that needs your attention.
Easily accelerate revenue-driving tasks in your CRM, so you and your team can spend more time on selling.
Improve calendar, email, & contact organization from any source with Nutshell’s contact management software.
Quickly import your entire products and services list with Nutshell’s Product Importer, so you and your team can spend less time on administration and more time on selling.
Search through over 200 million contacts, add ideal customers to your CRM, and connect with your future buyers.
Pinpoint the companies and individuals visiting your site so you can proactively target warm leads.
Locate specific individuals working at the companies in your book of business and reveal their contact information so you can start the conversation.
With channel and source data automatically added to your new leads, you can know where your best leads come from and invest smarter in your marketing.
Connect with our world-class support team to get fast, friendly, and free support when needed.
Easily sync your email and calendar with Nutshell to make your CRM work where you do.
We take the security and reliability of your data seriously. We partner with the industry’s most trusted infrastructure provider, Amazon Web Services.
Find out more about Nutshell’s extensive range of Marketing Suite features
Learn more about Nutshell’s industry-leading Engagement Suite features
Discover the broad spectrum of features and tools available to Nutshell customers
An inbound sales CRM is software that helps sales teams capture, track, and close leads who reach out on their own—via forms, calls, chat, or content. It ensures no inquiry is missed and every lead gets a fast, personalized follow-up.
Nutshell instantly assigns new leads, sends real-time alerts to reps, and automates follow-ups. This helps your team respond within minutes instead of hours, dramatically increasing conversion rates.
Unlike bloated CRMs, Nutshell is simple to adopt, affordable, and designed for speed. You get automation, reporting, and communication tools in one platform—without the steep learning curve or hidden costs.
Take our guided tour to explore Nutshell’s incredible features!
Nutshell is a very straightforward, user-friendly CRM software. It has multiple features that make tracking leads simple, helping prevent warm leads from getting lost in the shuffle. Simple features, like tagging a coworker in a customer note with the @ symbol, are so convenient and support a fast-paced office environment. Creating tasks for myself and other team members aids in keeping the communication flowing when team members are in and out of the office.
Brittany S. – Marketing & Accounting Manager
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