Email Marketing
Create custom audiences and send targeted emails with your CRM data to help you close more leads.
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Send personalized texts directly from Nutshell and keep the conversation going where your customers actually are.
🎉 No credit card required!
Reach out to your audience instantly with engaging one-off bulk SMS broadcasts sent from your CRM. Quickly create and schedule texts to announce product updates, promotions, or important news, and ensure your customers always stay informed.
Nurture leads and strengthen relationships with customers effortlessly with multi-step SMS drip sequences. Set up sequence triggers, define specific goals, and outline what happens next—as you do with your email drip campaigns—to automatically engage contacts at precisely the right moment.
Leverage automated SMS marketing messages triggered by specific actions in your sales pipeline. Whether onboarding new leads or following up after a meaningful interaction, your SMS Marketing messages reach contacts exactly when they’re most receptive.
Stay informed of customer engagement metrics and responses without leaving your CRM. Easily manage conversations and assign them to the right team member. See instantly if recipients reply or opt-out, ensuring your SMS communications are always timely and relevant.
Automatically route incoming SMS marketing text conversations to the right team member. Whether based on expertise, availability, or workload, your team can quickly respond to customer inquiries, providing personalized service and enhancing customer experiences.
Easily manage your team’s availability within Nutshell, ensuring SMS conversations are always handled promptly. Adjust agent statuses according to shifts, breaks, or workload capacity, keeping your response rates efficient and effective.
SMS Marketing pairs perfectly with our one-to-one SMS feature available in Engagement Pro. While SMS Marketing enables mass communication with lists or audiences, Nutshell SMS allows your team to have personalized, one-on-one conversations, with every interaction neatly logged in Nutshell.
Try Nutshell free for 14 days or let us show you around before you dive in.
🎉 No credit card required!
SMS marketing in a CRM involves sending automated or bulk text messages directly from your CRM to your target audience. It’s designed to enhance audience engagement, nurture leads, and improve customer communication using customer data stored in your CRM.
SMS campaigns complement your email marketing efforts by offering higher open rates and faster response times. It’s especially effective for time-sensitive announcements, quick updates, or reminders that require immediate attention from your contacts.
Yes. Nutshell’s SMS marketing feature complies with industry regulations and standards. Every SMS campaign message includes clear opt-out instructions. If recipients opt out, they’re automatically removed from future SMS marketing messages, helping your business maintain compliance and trust.
Getting started requires a Marketing Pro subscription ($49/month for your company) and a one-time enrollment process. You’ll register your brand, provide campaign details, and select a local phone number. Approval typically takes 1-14 days, then you can start sending campaigns.
Marketing Pro includes 150 SMS credits per month for your entire company. Additional messages can be purchased in packs starting at 250 credits for $15/month (up to 10,000). Each outbound message uses one credit, and credits don’t roll over month-to-month.
SMS Marketing (Marketing Pro) sends bulk broadcasts and automated drip sequences to audiences for campaigns. One-to-one SMS (Engagement Pro, $16/user/month) enables personal, two-way text conversations with individual contacts. Both features can work together and share the same company-wide credit pool.
Create custom audiences and send targeted emails with your CRM data to help you close more leads.
Send and/or automate SMS drip sequences and broadcasts to your customers and audiences
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Connect with our world-class support team to get fast, friendly, and free support when needed.
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