Expanding Nutshell’s Conversational AI With Notetaker

Written by

Chris Cain VP of Product Development, Nutshell

Last updated on: March 10, 2026

Nutshell Notetaker take better notes with conversational AI in your CRM

As of October 2024, the Power AI plan has been renamed to Business. Learn more here.

Sometimes, typing notes about a customer call or interaction with a prospect just isn’t as fast as you’d like it to be, especially if you have a lot to write down.

Introducing Nutshell Notetaker, the new voice-to-text tool as part of Business, our plan powered by artificial intelligence. Notetaker helps you get your thoughts down faster. With Notetaker, you’ll be able to quickly and accurately add notes, comment on logged activities, mention teammates, and write emails in Nutshell—all using your voice instead of your keyboard.

You talk, and Nutshell types. Simple as that!

How does Notetaker work?

Notetaker uses your computer’s microphone to record and transcribe your voice into text in Nutshell for faster note-taking.

There are three convenient places where you can use Notetaker:

1. In the ‘Log an activity’ and ‘Write a note’ tabs on top of Person, Company, and Lead timelines:

notetaker button at the bottom of the activity log window in Nutshell

2. The notes section in the activity dialog:

notetaker button highlighted at the bottom of the the Nutshell dashboard phone call window

3. In your Nutshell email composer:

notetaker button at the bottom of the Nutshell email sending window

How do I use Notetaker?

To use Notetaker, you’ll first need to grant Nutshell permission to your computer’s microphone so Notetaker can transcribe your voice.

When you click the Notetaker button for the first time, you’ll see a dialog popup requesting access to your computer’s microphone. Once you allow access, you’ll be ready to start transcribing notes.

The next time you click the Notetaker button, the button will change to the red recording icon to indicate that your voice is now being recorded. All you need to do is start speaking and Nutshell will turn your spoken words into written text. Click the button a final time to stop the recording and edit your notes if needed.

Nutshell Notetaker FAQs

Is Notetaker available for multiple languages?

Currently, Notetaker only supports English.
How long can a transcription be?

Notetaker will write down your notes whether they’re one minute long or more than an hour—there’s no limit to how long transcriptions can be!
Can I use Notetaker if I’m not on a Business plan?

If you want to try out Notetaker without being on a Business plan, you’ll be able to use five transcriptions per month. Upgrade to a Business plan to enjoy unlimited access to transcriptions.