NutshellĀ is an easy-to-use, powerful, and affordable CRM, sales automation, and marketing platform that integrates with dozens of popular business software applications and offers the mostĀ advanced pipeline automation tools on the market.
CopperĀ provides CRM software primarily for organizations whoĀ use G Suite / Google Apps.
Quick links: Copper pros – Copper cons – Nutshell’s advantage – Compare
With more than 30,000 brands served, you may believe Copper has the most to offer in terms of customer relationship management (CRM) software. Though it does bring with it some powerful features, some users find that Copper doesn’t supply everything they want and end up making the switch to Nutshell. Let’s take a look at why.
Copper is unique in its Google-based setup, integrating well with the whole suite of Google-related business products, including Workspace and Drive. Likewise, it offers a, user-focused interface, allowing brands to create custom reports and track individual interactions with ease. And thanks to its connectivity, exporting data is a breeze.
Copper still has some bugs that have yet to be fixed. For example, even though it’s made for Google integration, it still struggles to communicate with Gmail at times. Also, if you work with other platforms outside of Google, it may be a challenge for you to get them to play nice with one another.
Outside of integration concerns, Copper expects perfection. You should be aware that it does not feature an editing tool to fix errors once you add data to the software. Plus, finding that inaccurate data is a challenge in itself with Copper’s current display settings.
When people note issues they’ve had with Copper, the most notorious one by far is their propensity to overcharge. Even after you cancel your subscription or remove the credit card on file, they may bill you again, leaving you to go through the arduous process of contacting support and getting a refund.
When making CRM comparisons with Copper, Nutshell should be on your radar. That’s because we offer:
The perfect blend of function and ease of use! I canāt believe how good Nutshell is!
Alan P. Skytop Business Loans
Comparisons based on similarly priced packages (Nutshell Pro and Copper Professional)
PER USER COST
$42 per month billed annually,
$49 per month billed monthly
$59 per month billed annually,
$69 per month billed monthly
CONTACT LIMIT
Unlimited
15,000
DATA STORAGE LIMIT
Unlimited
Unlimited
LIVE TECHNICAL SUPPORT
Live chat support included free
Live chat support included free
FULLY CUSTOMIZABLE SALES PROCESS
Yes
Yes
ONE-CLICK PHONE DIALING/ RECORDING/ LOGGING
Yes
Yes, through phone integrations
MULTIPLE SALES PIPELINES
Yes
Yes
AUTOMATED PERSONAL EMAIL SEQUENCES
Yes
No
MARKETING EMAIL STUDIO WITH AUTOMATIONS
Yes
No
NATIVE INTEGRATIONS
MailChimp, Box, Olark, PandaDoc, Skype, Twitter, Unbounce, Wufoo, Yesware, Zendesk
MailChimp, RingCentral, Slack, PersistIQ, PieSync, Dropbox
FULLY CUSTOMIZABLE AND SHAREABLE SALES REPORTS
Yes
Yes
SALES GOAL TRACKING
Yes
No (only available in $119/month Copper Business package)
PIPELINE MANAGEMENT FEATURES
Drag-and-drop board, list view, map view, chart view
Drag-and-drop board, list view
MOBILE BUSINESS CARD SCANNER
Included in iPhone/Android apps
Available as a third-party app
When making CRM comparisons with Copper, Nutshell should be on your radar. That’s because we offer:
We came over from Salesforce after six years of use and our sales team couldn’t be happier.
Matthew W. SafetySync
Very straightforward. We donāt need to send our salespeople to āNutshell Campā to learn how to use the product
Kevin E. TrustWorkz, Inc.
A major selling point for us was Nutshellās integrations. About 70% of our communication is done through Google Mail, so as you can imagine, a seamless integration between our email and our CRM was absolutely critical.
Steven S. Blommerang
Nutshellās customer service has been great. Not only are they quick to respond, but itās nice to know they take their usersā suggestions and implement them if they are an improvement to the product.
MichelleĀ M. Statewide Aquastore, In
The perfect blend of function and ease of use! I canāt believe how good Nutshell is!
Alan P. Skytop Business Loans
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