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Nutshell vs. Copper

Nutshell is an easy-to-use, powerful, and affordable CRM, sales automation, and marketing platform that integrates with dozens of popular business software applications and offers the most advanced pipeline automation tools on the market.

Copper provides CRM software primarily for organizations who use G Suite / Google Apps.

copper crm alternative

Quick links: Copper prosCopper consNutshell’s advantageCompare

Nutshell’s four main advantages over Copper are:

  • Cost/value
  • Live technical support
  • Software integrations
  • Sales process capabilities

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Nutshell vs. Copper comparison

With more than 30,000 brands served, you may believe Copper has the most to offer in terms of customer relationship management (CRM) software. Though it does bring with it some powerful features, some users find that Copper doesn’t supply everything they want and end up making the switch to Nutshell. Let’s take a look at why.

Copper pros

Copper is unique in its Google-based setup, integrating well with the whole suite of Google-related business products, including Workspace and Drive. Likewise, it offers a, user-focused interface, allowing brands to create custom reports and track individual interactions with ease. And thanks to its connectivity, exporting data is a breeze.

a positive review for copper crm

Copper cons

Copper still has some bugs that have yet to be fixed. For example, even though it’s made for Google integration, it still struggles to communicate with Gmail at times. Also, if you work with other platforms outside of Google, it may be a challenge for you to get them to play nice with one another.

Outside of integration concerns, Copper expects perfection. You should be aware that it does not feature an editing tool to fix errors once you add data to the software. Plus, finding that inaccurate data is a challenge in itself with Copper’s current display settings.

When people note issues they’ve had with Copper, the most notorious one by far is their propensity to overcharge. Even after you cancel your subscription or remove the credit card on file, they may bill you again, leaving you to go through the arduous process of contacting support and getting a refund.

a negative review of copper crm

Nutshell: A great Copper alternative

When making CRM comparisons with Copper, Nutshell should be on your radar. That’s because we offer:

  • More platform integrations: While our software does integrate with the Google suite, it also works well with many other platforms, like Microsoft and Slack.
  • Better interface: Start using Nutshell to your benefit immediately with our easy-to-understand interface, onboarding support, and ongoing customer care.
  • Advanced customization: Make Nutshell work for you. Customize marketing plans, create personalized reports, and tailor our software to meet your brand’s unique needs.
  • Award winning customer support: Every customer requires support at some point in time. We offer free chat and email support to all Nutshell users, regardless of your plan size.
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The perfect blend of function and ease of use! I can’t believe how good Nutshell is!

Alan P. Skytop Business Loans

Nutshell vs. Copper, head-to-head

Comparisons based on similarly priced packages (Nutshell Pro and Copper Professional)

  • PER USER COST

    $42 per month billed annually,
    $49 per month billed monthly

    $59 per month billed annually,
    $69 per month billed monthly

  • CONTACT LIMIT

    Unlimited

    15,000

  • DATA STORAGE LIMIT

    Unlimited

    Unlimited

  • LIVE TECHNICAL SUPPORT

    Live chat support included free

    Live chat support included free

  • FULLY CUSTOMIZABLE SALES PROCESS

    Yes

    Yes

  • ONE-CLICK PHONE DIALING/ RECORDING/ LOGGING

    Yes

    Yes, through phone integrations

  • MULTIPLE SALES PIPELINES

    Yes

    Yes

  • AUTOMATED PERSONAL EMAIL SEQUENCES

    Yes

    No

  • MARKETING EMAIL STUDIO WITH AUTOMATIONS

    Yes

    No

  • NATIVE INTEGRATIONS

    MailChimp, Box, Olark, PandaDoc, Skype, Twitter, Unbounce, Wufoo, Yesware, Zendesk

    MailChimp, RingCentral, Slack, PersistIQ, PieSync, Dropbox

  • FULLY CUSTOMIZABLE AND SHAREABLE SALES REPORTS

    Yes

    Yes

  • SALES GOAL TRACKING

    Yes

    No (only available in $119/month Copper Business package)

  • PIPELINE MANAGEMENT FEATURES

    Drag-and-drop board, list view, map view, chart view

    Drag-and-drop board, list view

  • MOBILE BUSINESS CARD SCANNER

    Included in iPhone/Android apps

    Available as a third-party app

Learn more about our Copper alternative

When making CRM comparisons with Copper, Nutshell should be on your radar. That’s because we offer:

  • More platform integrations: While our software does integrate with the Google suite, it also works well with many other platforms, like Microsoft and Slack.
  • Better interface: Start using Nutshell to your benefit immediately with our easy-to-understand interface, onboarding support, and ongoing customer care.
  • Advanced customization: Make Nutshell work for you. Customize marketing plans, create personalized reports, and tailor our software to meet your brand’s unique needs.

Start your
14-day free trial today!

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

We came over from Salesforce after six years of use and our sales team couldn’t be happier.

Matthew W. SafetySync

Very straightforward. We don‘t need to send our salespeople to ‘Nutshell Camp’ to learn how to use the product

Kevin E. TrustWorkz, Inc.

A major selling point for us was Nutshell’s integrations. About 70% of our communication is done through Google Mail, so as you can imagine, a seamless integration between our email and our CRM was absolutely critical.

Steven S. Blommerang

Nutshell’s customer service has been great. Not only are they quick to respond, but it’s nice to know they take their users’ suggestions and implement them if they are an improvement to the product.

Michelle M. Statewide Aquastore, In

The perfect blend of function and ease of use! I can’t believe how good Nutshell is!

Alan P. Skytop Business Loans

Powerful CRM for every budget.

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