Nutshell CRM is an innovative, all-in-one CRM and email marketing platform designed to help B2B organizations work together to close more deals.
Five9 is a cloud-based contact center software that offers omnichannel routing, analytics, and workforce management tools to enhance customer engagement.
When you integrate Nutshell and Five9, you can automatically sync customer interactions, eliminate manual data entry, and build a 360-degree view of your customer’s journey.
Five9 CRM Integration Benefits:
Time savings: Syncing your customer interactions with Nutshell CRM eliminates manual data entry, resulting in increased productivity and efficiency.
Customer insight: By storing interaction data where your sales and service teams can easily reference them, you can gain full context on customer relationships.
What it does:
With this integration, Five9 can automatically create new contacts in Nutshell CRM with customer interaction details. Your contact data will also stay in sync and up to date across both platforms. You can also track calls and other interactions through Five9 directly in Nutshell.
To use this integration, you will need a Five9 account and a Nutshell account.