Integrate Slack With Nutshell
Get automatic notifications on new leads, pipeline progress, and wins, directly in Slack.
If your team lives in Slack like we do, our latest automation is going to knock your socks off. The Nutshell-Slack CRM integration lets you and your team keep tabs on your active leads within the Slack channels where you’re already communicating.
Benefits
Accelerate your sales cycle: Get notified as soon as you receive new leads or when leads advance through your pipeline.
Work where you work: Stay informed and productive without having to constantly switch between Nutshell and Slack.
What it does
You can set up Nutshell’s Slack integration to:
- Send notifications when new leads are created
- Send notifications when leads advance to a specific pipeline stage
- Send notifications when leads are won or lost
Our Slack CRM integration also unfurls Nutshell links, so when you share a lead, company, or person link in Slack, we’ll display the most relevant details associated with it.
Requirements
You need a paid Nutshell account and a Slack account (free trial available).
How to set up Nutshell’s Slack integration
- Go to Company Settings > Integrations in Nutshell
- Click Enable for the Slack integration
- Log into your Slack account
- Authorize permission (you’re giving Nutshell permission to post in certain channels and to include details from links that you share with your team)
To learn how to set up Slack notifications for when your leads are created, advanced, won, or lost, visit our Help Center.
Frequently asked questions
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1. Do I need a specific Nutshell plan to use the Slack integration?
No. All Nutshell users can access the Slack integration regardless of which plan they’re on—Foundation, Growth, Pro, Business, or Enterprise. The integration is available to every Nutshell customer at no extra cost. You’ll just need both Nutshell and Slack accounts to receive notifications and automate workflows.
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2. What types of notifications can I receive in Slack from Nutshell?
You can receive real-time Slack alerts for key Nutshell events including new leads, deal stage changes, activity updates, and task reminders. Configure notifications by lead source, opportunity value, or team member to keep your inbox focused. Customize which events trigger alerts so your team stays informed without notification overload.
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3. Can I update Nutshell records directly from Slack without leaving the app?
Yes. With Slack integration, you can update lead details, move deals through stages, log activities, and create follow-up tasks directly from Slack messages. This eliminates app-switching and keeps your team working in one unified workspace. All changes sync instantly back to Nutshell’s database.
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4. How does Slack integration compare to other team communication tools like Microsoft Teams?
Slack offers better third-party integration flexibility and a cleaner interface for most SaaS-heavy teams, while Teams integrates better with Microsoft 365 products. Both support CRM notifications and workflow automation. Choose Slack if your tech stack is diverse; choose Teams if you’re heavily invested in Microsoft products.
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5. How can I set up automated Slack alerts for important sales events in Nutshell?
Connect Nutshell to Slack through your workspace settings, then configure workflow rules for specific triggers (new lead, high-value deal, missed follow-up). Use Zapier for advanced automations combining Nutshell events with Slack channel routing. Most teams set alerts for opportunities over a threshold value and urgent task deadlines.
