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Nutshell is super user-friendly and intuitive

I would highly recommend Nutshell

Easy to use and... wait for it ... 100% buy in!

Nutshell is both simple and powerful

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Seamlessly Share Information with Your Team

Strategic & Collaborative CRM

Easily bring colleagues into the conversation and stay notified of everything that needs your attention with Nutshell’s first-rate team collaboration and communication tools. Promote better customer experiences and improve your sales revenue through effective team collaboration.

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Helping Teams Close More Leads Since 2009

Get the full picture by keeping conversations front and center

Don’t let important customer interactions get lost in email. Store your sales team‘s communications in Nutshell’s collaborative CRM, giving teams across departments access to the same accurate data.

Screenshot of the Nutshell Sales dashboard showing sales metrics, team leads list, and task, activity, and communication timeline

Screenshot in the Nutshell CRM app showing color-coded tags and @-mention tags in a Company record

Get teammate input to take action quickly

Send and receive alerts with @mention tags to get the help you need, when you need it, to close that deal. Add @-mentions to notes, activity logs, timeline comments, and more. Use color-coded tags to organize and prioritize Company, People, and Leads shared among your team.

How can you access @-mention capabilities?

The ability to @-mention other users in Nutshell is available on Sales Pro and above.

Collaborate with your team anywhere you go

Nutshell’s mobile CRM app alerts keep you in the loop any time your team needs you. Adjust your notification settings to ensure you receive notifications, reminders, and alerts how you prefer.

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See Nutshell in action!

Try Nutshell free for 14 days or let us show you around before you dive in.

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Eliminate departmental siloes for improved customer experiences

Ensure teams across all your departments can access essential customer data. Consolidate data collected from multiple touchpoints for an improved 360-degree customer view, allowing teams to personalize interactions and enhance customer experiences. Add and pin notes to Company, People, and Lead records to ensure everyone on your team has the information they need.

#1 Next-Action CRM for Sales & Marketing Team Collaboration

Enhance your next-action sales process with seamless team collaboration to generate more wins

Keep all stakeholders in the loop with an unrestricted team collaboration platform, notifications, and alerts. Prevent next-action sales process tasks from falling through the cracks and keep moving leads through your pipeline to close more deals.

Ensure you and your team are on the same page

Nutshell gives teams the tools to ensure all key roleplayers can be notified when needed to step in a provide assistance—whether it’s resolving an existing customer issue or providing crucial input to close a deal. The walkthrough below takes you through the steps needed to ensure you configure your notifications correctly to maximize team success.

Get an inside look at configuring notifications

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Register for a product tour!

Have a question? Need to see more? Register for a free 30-minute Nutshell demo and product tour with one of our team members to determine if Nutshell is a match for your business.

CRM features that boost your sales effectiveness

Sales Automation

Put time-wasting tasks on autopilot so your team can focus on building relationships and nurturing leads through your sales pipeline.

Pipeline Management

Create custom pipelines and manage them easily with multiple views to nurture leads efficiently and stay on top of every deal.

Reporting & Analytics

Provides robust reporting and analytics to help you track your team’s performance and to help you gain quick insights with automated reporting.

Email Automation

Increase sales efficiency with Nutshell’s powerful email automation tool. Create personalized campaigns & track success right in your CRM

Artificial Intelligence

Streamline daily processes using the generative power of AI in Nutshell to simplify sales activities and open up a world of possibilities.

Meeting Scheduler

Create and manage virtual meetings and sync the information with your Calendar without leaving your CRM.

Quotes

Quickly create and send custom quotes, easily track quote progress and prospect proposal engagement, and effortlessly manage and share your quotes in different formats.

Team Collaboration

Store customer notes, interactions and easily bring colleagues into the conversation and stay notified of everything that needs your attention.

Contact Management

Improve calendar, email, & contact organization from any source with Nutshell’s contact management software.

Prospecting

Search through over 200 million contacts, add ideal customers to your CRM, and connect with your future buyers.

Website Visitor Identification

Pinpoint the companies and individuals visiting your site so you can proactively target warm leads.

Contact Enrichment

Locate specific individuals working at the companies in your book of business and reveal their contact information so you can start the conversation.

Lead Attribution

With channel and source data automatically added to your new leads, you can know where your best leads come from and invest smarter in your marketing.

Free Customer Support

Connect with our world-class support team to get fast, friendly, and free support when needed.

Email and Calendar sync

Easily sync your email and calendar with Nutshell to make your CRM work where you do.

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Security

We take the security and reliability of your data seriously. We partner with the industry’s most trusted infrastructure provider, Amazon Web Services.

App Marketplace

Integrate Nutshell with the rest of your tech stack

See Nutshell’s Marketing Features

Find out more about Nutshell’s extensive range of Marketing Suite features

See Nutshell’s Engagement Features

Learn more about Nutshell’s industry-leading Engagement Suite features

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See all of Nutshell’s features

Discover the broad spectrum of features and tools available to Nutshell customers

Strategic and collaborative team CRM FAQs

  • 1. What is a collaborative CRM system?

    A collaborative CRM system is software designed to support and improve team collaboration, encouraging more effective customer relationship management. These CRM solutions typically include the tools needed to enhance inter-departmental communication and data sharing with a focus on delivering better customer experiences.

  • 2. What is the difference between collaborative CRM and operational CRM?

    While a collaborative CRM champions better team communication and collaboration, an operational CRM is built to promote greater team efficiency. 

    Operational CRM features revolve around increasing the ability to automate processes to streamline company and departmental workflows. On the other hand, collaborative CRM platforms are more about ensuring the vital data stored on the system is easy for teams to access, share, and manage.

  • 3. What factors should I consider when choosing a collaborative CRM for my team?

    When investing in a collaboration-focused CRM system, ensure it comprises these essential features:

    • Centralized repository for all your customer data
    • Various tools to communicate with your team—email, SMS, chat, and more
    • Transparent task and activity assignment, tracking, and management
    • Sufficient space for document and file storage with the ability to share these easily
    • Advanced pipeline and sales automation features
    • Secure access control through role-based permissions
    • Comprehensive app integration options to support your existing industry-specific tech stack
    • Easy-to-use reporting and analytics tools for enhanced data evaluation
    • Access to everything in your CRM via a mobile app for teams on the go

Need a user-friendly CRM to boost sales and team efficiency?

Take our guided tour to explore Nutshell’s incredible features!

The ability to tag my team members is incredibly helpful. If I have a thought about an account, I can just tag someone and not have to spend time hunting them down and talking. It has saved me a ton of time.

Isabeau E. – The Idea Garage

Powerful growth software for every budget.

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