How can you access @-mention capabilities?
The ability to @-mention other users in Nutshell is available on Sales Pro and above.
Easily bring colleagues into the conversation and stay notified of everything that needs your attention with Nutshell’s first-rate team collaboration and communication tools. Promote better customer experiences and improve your sales revenue through effective team collaboration.
Don’t let important customer interactions get lost in email. Store your sales team‘s communications in Nutshell’s collaborative CRM, giving teams across departments access to the same accurate data.
Get teammate input to take action quickly
Send and receive alerts with @mention tags to get the help you need, when you need it, to close that deal. Add @-mentions to notes, activity logs, timeline comments, and more. Use color-coded tags to organize and prioritize Company, People, and Leads shared among your team.
The ability to @-mention other users in Nutshell is available on Sales Pro and above.
Nutshell’s mobile CRM app alerts keep you in the loop any time your team needs you. Adjust your notification settings to ensure you receive notifications, reminders, and alerts how you prefer.
Try Nutshell free for 14 days or let us show you around before you dive in.
Ensure teams across all your departments can access essential customer data. Consolidate data collected from multiple touchpoints for an improved 360-degree customer view, allowing teams to personalize interactions and enhance customer experiences. Add and pin notes to Company, People, and Lead records to ensure everyone on your team has the information they need.
Enhance your next-action sales process with seamless team collaboration to generate more wins
Keep all stakeholders in the loop with an unrestricted team collaboration platform, notifications, and alerts. Prevent next-action sales process tasks from falling through the cracks and keep moving leads through your pipeline to close more deals.
Nutshell gives teams the tools to ensure all key roleplayers can be notified when needed to step in a provide assistance—whether it’s resolving an existing customer issue or providing crucial input to close a deal. The walkthrough below takes you through the steps needed to ensure you configure your notifications correctly to maximize team success.
Have a question? Need to see more? Register for a free 30-minute Nutshell demo and product tour with one of our team members to determine if Nutshell is a match for your business.
A collaborative CRM system is software designed to support and improve team collaboration, encouraging more effective customer relationship management. These CRM solutions typically include the tools needed to enhance inter-departmental communication and data sharing with a focus on delivering better customer experiences.
While a collaborative CRM champions better team communication and collaboration, an operational CRM is built to promote greater team efficiency.
Operational CRM features revolve around increasing the ability to automate processes to streamline company and departmental workflows. On the other hand, collaborative CRM platforms are more about ensuring the vital data stored on the system is easy for teams to access, share, and manage.
When investing in a collaboration-focused CRM system, ensure it comprises these essential features:
Take our guided tour to explore Nutshell’s incredible features!
The ability to tag my team members is incredibly helpful. If I have a thought about an account, I can just tag someone and not have to spend time hunting them down and talking. It has saved me a ton of time.
Isabeau E. – The Idea Garage
Join 30,000+ other sales and marketing professionals. Subscribe to our Sell to Win newsletter!