Skip to main content ↓

Nutshell is super user-friendly and intuitive

I would highly recommend Nutshell

Easy to use and... wait for it ... 100% buy in!

Nutshell is both simple and powerful

SMS Marketing

SMS Marketing in Nutshell

Send personalized texts directly from Nutshell and keep the conversation going where your customers actually are.

See pricingBook free demo

🎉 No credit card required!

A phone receiving an SMS reminder about an upcoming webinar and a screenshot of an SMS drip sequence
Explore features

Make your brand more visible without additional software

Skip the “seen” zone

Inboxes are crowded. Pockets aren’t.

Reach your leads instantly with messages they’ll actually read. It’s like a tap on the shoulder, but digitally.

A phone receiving an SMS reminder about an upcoming webinar and a screenshot of an SMS drip sequence

Texting, meet CRM

Your texts shouldn’t live in a vacuum.

In Nutshell, every outgoing message and incoming reply is automatically logged to your contact’s timeline. Your whole team stays in the loop without ever hitting copy + paste.

Stay on the right side of regulations

We handle the boring (but important!) stuff like 10DLC registration and opt-out management. You focus on the “Hello,” and we’ll take care of compliance.

  • 10DLC registration—We handle carrier registration so your messages actually get delivered
  • Opt-out management—STOP requests are automatically honored and logged, no manual work needed
  • Dedicated sender ID—Your messages show up looking legitimate and on-brand

Instantly send to the right people

SMS Audiences gives you the same powerful segmentation you’ve built for email—now sending straight to contacts’ phones. Reach your most valuable leads through another high-impact channel and get immediate engagement when speed matters.

Personalization at scale

Your contacts aren’t all the same, so why text them like they are? Segment your list and send messages that actually feel personal—at whatever scale you need.

  • Segment by anything—Filter by deal stage, location, contact type, or any custom field
  • Dynamic fields—Auto-insert names, company details, or other personal touches into every message
  • Targeted broadcasts—Send one-off campaigns to exactly the right group, exactly when it matters
Text messaging on Nutshell app

See Nutshell in action!

Try Nutshell free for 14 days or let us show you around before you dive in.

🎉 No credit card required!

CRM SMS Marketing FAQs

  • 1. What is SMS marketing in a CRM?

    SMS marketing in a CRM involves sending automated or bulk text messages directly from your CRM to your target audience. It’s designed to enhance audience engagement, nurture leads, and improve customer communication using customer data stored in your CRM.

  • 2. Why use SMS marketing alongside email?

    SMS campaigns complement your email marketing efforts by offering higher open rates and faster response times. It’s especially effective for time-sensitive announcements, quick updates, or reminders that require immediate attention from your contacts.

  • 3. Can recipients opt out of SMS marketing campaigns?

    Yes. Nutshell’s SMS marketing feature complies with industry regulations and standards. Every SMS campaign message includes clear opt-out instructions. If recipients opt out, they’re automatically removed from future SMS marketing messages, helping your business maintain compliance and trust.

  • 4. How do I get started with SMS marketing in Nutshell?

    Getting started requires a Marketing Pro subscription ($49/month for your company) and a one-time enrollment process. You’ll register your brand, provide campaign details, and select a local phone number. Approval typically takes 1-14 days, then you can start sending campaigns.

  • 5. How much do SMS messages cost in Nutshell?

    Marketing Pro includes 150 SMS credits per month for your entire company. Additional messages can be purchased in packs starting at 250 credits for $15/month (up to 10,000). Each outbound message uses one credit, and credits don’t roll over month-to-month.

  • 6. What’s the difference between SMS Marketing and Nutshell’s one-to-one SMS?

    SMS Marketing (Marketing Pro) sends bulk broadcasts and automated drip sequences to audiences for campaigns. One-to-one SMS (Engagement Pro, $16/user/month) enables personal, two-way text conversations with individual contacts. Both features can work together and share the same company-wide credit pool.

CRM features that boost your marketing effectiveness

Megaphone icon
Email Marketing

Create custom audiences and send targeted emails with your CRM data to help you close more leads.

SMS icon
SMS Marketing

Send and/or automate SMS drip sequences and broadcasts to your customers and audiences

orange envelope on a white background
Email Automation

Increase sales efficiency with Nutshell’s powerful email automation tool. Create personalized campaigns & track success right in your CRM

Automation icon
Landing Pages

Build, publish and manage landing pages for your digital marketing campaigns—no coding required. Add your forms and meeting scheduler to learn more about visitors.

Web form icon
Web Form Builder

Easily capture customer information and automatically create new contacts and leads in your CRM with Nutshell Forms.

Vertical bar chart reporting icon
Reporting & Analytics

Provides robust reporting and analytics to help you track campaign performance and to help you gain quick insights with automated reporting.

AI semiconductor icon
Website Visitor Identification

Pinpoint the companies and individuals visiting your site so you can proactively target warm leads.

Free Customer Support

Connect with our world-class support team to get fast, friendly, and free support when needed.

Features Page Icon Security
Security

We take the security and reliability of your data seriously. We partner with the industry’s most trusted infrastructure provider, Amazon Web Services.

Nutshell logo icon
App Marketplace

Integrate Nutshell with the rest of your tech stack

Nutshell sales suite logo
See Nutshell’s Sales Features

Explore the comprehensive selection of features available in Nutshell’s Sales Suite

Nutshell Engagement Suite logo
See Nutshell’s Engagement Features

Learn more about Nutshell’s industry-leading Engagement Suite features

a logo for Nutshell with a Nutshell icon in the middle
See all of Nutshell’s features

Discover the broad spectrum of features and tools available to Nutshell customers

Thousands of happy users can’t be wrong.

ReviewsReviews
4.3Reviews(1,410)