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Nutshell is super user-friendly and intuitive

I would highly recommend Nutshell

Easy to use and... wait for it ... 100% buy in!

Nutshell is both simple and powerful

Time-Saving CRM for Insurance Agents

Get up and running fast with an all-in-one platform built for insurance agents and agency sales teams. Manage contacts, automate renewal follow-ups, track new business pipelines, and run marketing campaigns—all in one simple platform.

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🎉 No credit card required!

Explore features

Sales and CRM, simplified

Every lead, client, and renewal is organized, automated, and tracked so your team can build relationships and grow your book of business, not chase busywork.

Complete Client Profiles

Track policy details, carrier notes, and every client interaction in one place.

Visual Pipeline Management

Track new business and renewals from first quote to bound policy.

Sales Automation

Auto-assign leads to producers, advance pipeline stages, and send timely reminders.

Lead Capture & Web Forms

Turn website visitors into leads 24/7 with smart forms and an AI chatbot.

Never let a renewal slip through the cracks

Losing a client at renewal rarely happens because they’re unhappy — it happens because nobody reached out in time. Nutshell keeps every renewal on your radar with automated pipelines and timed follow-up sequences that fire before expiration dates arrive.

Use custom fields to store x-dates, carrier details, and coverage notes on every client record. Then let Nutshell’s automation handle the outreach — so your producers spend their time on conversations, not calendar reminders.

  • Renewal pipelines: Track every policy renewal from 90 days out to bound
  • Automated follow-ups: Timed emails and tasks trigger automatically before expiration
  • Custom policy fields: Store x-dates, carrier info, and coverage notes on every record

Learn more about sales automation

Know every client

Nutshell gives every producer a complete view of each client relationship — every call logged, every email threaded, every note pinned — so they walk into every conversation prepared.

That kind of consistency builds trust. And in insurance, trust is what keeps clients from shopping around at renewal time.

  • Full interaction history: Every call, email, and text logged automatically
  • Custom client fields: Store carrier details, policy types, and key dates
  • Pinned notes: Surface the most important context before every conversation

Learn more contact management

Win new clients before the competition does

Insurance prospects shop fast — and the first agent to respond wins a disproportionate share. Nutshell captures inbound leads from your website around the clock and makes it easy for producers to follow up instantly via call or text, all without switching apps.

Build a new business pipeline that tracks every quote from first contact to bound policy. So whether a lead comes in from a web form, a referral, or a marketing campaign, nothing gets dropped and no one waits too long to hear from you.

  • 24/7 lead capture: Web forms and AI chatbot qualify prospects around the clock
  • One-click calling & SMS: Reach new leads instantly from any device
  • New business pipelines: Track every quote from first contact to bound policy

Learn more about engagement tools

Grow your book without growing your workload

Your existing clients are your best source of new premium — but staying in front of them takes consistent outreach. Nutshell’s email and SMS marketing tools make it easy to run campaigns to your client base directly from your CRM, no separate marketing platform required.

Send seasonal check-in campaigns, promote new coverage options, or re-engage clients you haven’t spoken to in a while. Use tags to organize your contacts and target the right group with the right message at the right time.

  • Email & SMS campaigns: Run outreach to your client base directly from Nutshell
  • Contact tags: Organize clients into groups to send more relevant, targeted messages
  • All in one place: Marketing and pipeline management in the same platform

Learn more about marking features

Connect with the tools you already use

Nutshell integrates with the software insurance agencies rely on every day, so your client data, communications, and workflows stay in sync — without manual re-entry between systems.

Use Nutshell as your front-office CRM for lead management, pipeline tracking, client communication, and marketing — and connect it to your existing tools so everything works together.

Browse all integrations

Helpful, human customer support

Award-winning support here for when you need us.

  • Free for everyone: Live chat support is available to all trials and active customers
  • Helpful support articles: Our knowledge base is filled with “how-tos” and guides to help with all of your questions
  • Monthly webinars: Covering how to set up and use specific features or processes in Nutshell

Learn more about our award-winning support

See Nutshell in action!

Try Nutshell free for 14 days or let us show you around before you dive in.

🎉 No credit card required!

🎉 Try free for 14 days, no credit card required 🎉 Free live support on every plan 🎉 No seat minimums or maximums
$13 Per user, per month

For individuals or small teams getting started.

2 hrs saved per month
$25 Per user, per month

For small teams that require more reporting power.

4 hrs saved per month
Most popular
$42 Per user, per month

For teams that need more pipelines and admin features

8 hrs saved per month
Best value
$59 Per user, per month

For businesses that require more customization and additional AI features

20 hrs saved per month
$79 Per user, per month

For businesses needing SSO, SQL, Scheduled phone support and more

30 hrs saved per month

Not sure which plan fits? See the full breakdown or talk to one of our specialists.

FAQs

  • 1. How long does it take to implement Nutshell for an insurance agency?

    Most small to mid-sized insurance agencies can implement Nutshell in 2 weeks to 2 months. We offer flexible onboarding options: self-service setup for quick starts, or optional white glove service for complex data migrations. Unlike competitors, we don’t charge mandatory onboarding fees.

  • 2. Can Nutshell integrate with insurance-specific tools like agency management systems?

    Yes! Nutshell integrates with thousands of tools through native connections and Zapier. We connect with popular insurance platforms for accounting (QuickBooks), document management (DocuSign, PandaDoc), and scheduling (Calendly). Our open API enables custom integrations with your agency management system.

  • 3. Does Nutshell support automated policy renewal reminders?

    Absolutely. Nutshell’s sales automation lets you set up automated email and SMS reminders for policy renewals at any stage. You can trigger personalized messages based on renewal dates, ensuring clients never miss a deadline while freeing your agents to focus on relationship-building.

     

  • 4. How does Nutshell ensure data security for sensitive client insurance information?

    Nutshell takes security seriously with enterprise-grade encryption for data in-transit and at-rest, GDPR compliance, and strict access controls. You own your data—always. We provide unlimited secure storage at no extra cost, unlike competitors who charge for overages.

  • 5. What’s the cost difference between Nutshell and other insurance CRM solutions like Salesforce?

    Nutshell costs significantly less than enterprise CRMs. Our Pro plan starts at $42/user/month (annual) with unlimited storage and free support. Over 5 years, Nutshell costs $116,550 versus $872,260 for Salesforce — saving you over $750,000 without sacrificing essential features.

Thousands of happy users can’t be wrong.

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