Access support information from any device, at any time.
Manage and track all Zendesk tickets in customer timelines.
Automatically create new contacts in Nutshell from Zendesk tickets.
Set follow-up reminders so you never miss an opportunity.
No more jumping back and forth between tools to gather the information you need.
Nutshell integrates seamlessly with Zendesk, offering you an all-encompassing timeline for your contacts - including support tickets, email, live chats, phone calls and more.
It doesn't end there. Nutshell integrates with more of your favorite tools, like Google Apps & Gmail, Olark, Microsoft Exchange, Quoteroller, Dropbox, MailChimp and many more.
Did you receive a Zendesk ticket from a person who isn't in your CRM? No problem. You can create new contacts in Nutshell, right from within your Zendesk dashboard - no manual data entry required.
Learn more about Nutshell's integration with Zendesk.
No more operating in silos. Nutshell makes team (and cross-team) collaboration easy! @-mention relevant parties to bring them into the conversation, or leave comments and notes on activities you see in the timeline.
Your sales teams, account managers, customer support, marketing, and other teams will all be in the know, leading to better customer experiences and business growth.
No more letting opportunities slip through the cracks. With activities and tasks, you'll never forget to follow up with a customer or miss an opportunity. Reminders for activities and checklists for your tasks ensure that you’re always on track to do what you set out to do.
Sync Nutshell with your Google Calendar so you don't have to worry about missing anything, regardless of which calendar you prefer to use.
Native apps for your favorite devices ensure you have access to the information you need, anytime, anywhere.