Insightly or Nutshell? There are many comparisons to make between these two customer relationship management (CRM) software offerings, and by the end of this article, you’ll have an idea of which is best for your company’s business needs.
Insightly tailors its three tiers of service to its over 25,000 brands that seek to improve business-customer relations and streamline workflows. While it offers all the basic CRM tools you need to get started, there are some cons you should know about when considering it for long-term use.
If “basic” is what you’re looking for, you’ll find it with Insightly. However, if you want the ability to customize your processes to fit your exact needs, you may need to consider some Insightly alternatives. Plus, because most of the platform’s actions are relatively simple, customer support is limited in how they can assist you when you need them.
The thing that really makes customers leave Insightly behind is pricing. Compared to other CRM tools, Insightly charges more for less—and as your usage increases, so do the fees you’re responsible for. Avoid getting hit with unnecessary charges by dropping Insightly and exploring new software options.
In a sea of Insightly alternatives, one shines above the rest. Nutshell boasts similar ease-of-access ratings through comprehensive onboarding support and ongoing education. And once we have a customer, they’re here to stay, thanks to our:
The perfect blend of function and ease of use! I can’t believe how good Nutshell is!
Alan P. Skytop Business Loans
Comparisons based on similarly priced packages (Nutshell Pro and Insightly Professional)
PER USER COST
$42 per month billed annually,
$49 per month billed monthly
$49 per month billed annually,
$59 per month billed monthly
LIVE TECHNICAL SUPPORT
Live chat support included free
ABILITY TO TAG TEAM MEMBERS IN NOTES / TIMELINES
PIPELINE MANAGEMENT FEATURES
Drag-and-drop board, list view,
map view, chart view
List view only
MULTIPLE SALES PIPELINES
EMAIL MARKETING SUITE WITH AUTOMATION
ONE-CLICK PHONE DIALING / RECORDING / LOGGING
SHAREABLE SALES REPORTS
FULLY CUSTOMIZABLE SALES PROCESS
AUTOMATED PERSONAL EMAIL SEQUENCES
FREE IPHONE / ANDROID APPS
Yes; ability to view lead lists/segments on an interactive map available on iPhone app
Yes; no mobile mapping features available
Take your customer relationships—and with them, your sales—to the next level. Nutshell’s CRM brings you everything you need and more to succeed in your goal of growing your business, and we’ll be there to help you support every customer. Sign up for a 14-day free trial today and see how we do it. No credit card required to start your free trial and free support offered the entire way.
Many CRMs force you into one method or process, but Nutshell gives you choices that help you customize it to your company.
Matthew M. Dickson
A major selling point for us was Nutshell’s integrations. About 70% of our communication is done through Google Mail, so as you can imagine, a seamless integration between our email and our CRM was absolutely critical.
Steven S. Blommerang
Nutshell’s customer service has been great. Not only are they quick to respond, but it’s nice to know they take their users’ suggestions and implement them if they are an improvement to the product.
Michelle M. Statewide Aquastore, In
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