“Nutshell is super user-friendly and intuitive
“I would highly recommend Nutshell
“Easy to use and... wait for it ... 100% buy in!
“Nutshell is both simple and powerful
Choosing the right CRM is crucial for your business. Explore why Nutshell is the right CRM over Keap (formerly known as Infusionsoft). Nutshell’s standout features include:
Keap is a sales and automation solution for small businesses and solo entrepreneurs. It automates a lot of repetitive tasks, which small teams may appreciate as they’d rather spend their time building relationships.
However, Keap restricts business growth with contact storage and feature limits. Some may find the pricing structure of this plan confusing and not completely transparent. Hidden fees are the last thing any bootstrapped small business wants to find in their software bills.
Nutshell is an award-winning CRM platform that helps B2B sales, marketing, and customer teams work together to close more deals and retain more customers.
Powerful enough to support any element of your business and simple enough to implement without a paid admin or IT department, Nutshell is favored among businesses from a wide variety of industries and sizes due to its ease of use, flexible set up, and available features.
Furthermore, Nutshell Sales’ features often outshine the competitors in terms of both usability and comprehensiveness, according to customer reviews. Plus, we have a full Marketing Suite and Engagement Suite, with some of our marketing and engagement tools included with your Nutshell Sales license.
Here at Nutshell, we’re dedicated to helping businesses grow their revenue and solve the most critical challenge of sales and marketing software: motivating teams to use it. We’re passionate about our customers’ success, and we love finding new ways to take the frustrations out of selling, marketing, and managing.
Nutshell not only seamlessly syncs with all of Google Workspace (download our Chrome extension), but we also sync seamlessly with all of Microsoft 365 (download our Outlook extension).
As a CRM loved by small to medium-sized businesses, we were curious about Keap CRM, the self-proclaimed CRM solution for small businesses and solopreneurs.
According to our findings, users love Keap’s automation features and responsive support team. However, the software also has its shortcomings. We’ll explore the pros and cons of Keap CRM based on reviews.
Automation features are top of the list of things users love about Keap CRM. Users report the automation features are intuitive and fairly easy to use.
Like many other CRM tools, it’s also praised for helping users track their leads and sales. Reviewers also note the support team’s quick response rate.
While the customer support response is fast, a few users doubt the expertise of the support staff in completely answering their queries or solving their problems. Support members often don’t understand the product at the level the users expect. Besides the low-quality support, other issues brought up include:
When making CRM comparisons with Keap CRM, Nutshell should be on your radar. That’s because we offer:
We listen to and anticipate the needs of our customers to provide a user-friendly and affordable CRM filled with valuable features.
We regularly add new features and update our software to provide superior service including:
Nutshell is the CRM and email marketing tool I have been searching for since 1992.
Evan T Account Executive
CRM is Nutshell’s flagship feature that is available in our Sales Suite. Our Sales Suite has 5 plan tiers to help you choose the best plan for your budget and required features. Below, we’re comparing our most popular Sales plan (Sales Pro) to Copper’s most comparable plan.
PER USER COST
Comparisons based on similarly priced packages (Sales Pro and Keap)
CONTACTS, FILE, AND DATA STORAGE
Unlimited contact, company records and data storage.
CALENDAR SYNC
Sync whatever calendar you use with Nutshell to create a CRM hub for all your events and meetings.
LEAD SCORING
With lead confidence and Hot leads, you can track your most valuable and promising leads in Nutshell!
MOBILE APP
MOBILE BUSINESS CARD SCANNER
Nutshell’s business card scanner is lightweight and built into the Nutshell mobile app.
WEB CHAT TOOL
Sales Pro customers have access to our Nutshell Engagement Foundation tier features, including unlimited Web chat tool usage, chat thread assignment, chat conversation management, and data collection through forms.
ONE-CLICK PHONE DIALING / RECORDING / LOGGING
Integrate with your phone system or preferred communication platform and call from within Nutshell.
CUSTOMER/LIVE SUPPORT
Available on Monday-Friday from 7:30am to 7:30pm eastern (excluding holidays).
FREE ONBOARDING DATA ASSISTANCE
Nutshell offers white glove data imports for all customers during onboarding, and ongoing data imports are available for Nutshell Business and Nutshell Enterprise customers.
$42 per month billed annually,
$49 per month billed monthly
Unlimited
Gmail, Outlook, and more!
Yes
Yes
Yes
Unlimited
Yes
Yes
Yes
$249 per month for 2 users and 1,500 contacts, billed annually;
$299 per month for 2 users and 1,500 contacts, billed monthly
(additional users are $39 each)
Additional contacts at an additional fee
Gmail and Outlook
Yes
Yes
No
No
Partially
Yes
No, additional fee
To compare all of Nutshell’s Sales plans, go to our pricing page and click “compare all plans”.
When making CRM comparisons with Keap, Nutshell should be on your radar. That’s because we offer:
I’ve honestly had more problems than solutions when it comes to using Monday. It was very visually pleasing, but that’s as far as the benefits went.
Kevin K. Media Production
It is extremely frustrating to be left at the mercy of [Monday’s] horrible tech support. If we had to make the decision all over again, we would have passed on Monday back when we initially had the opportunity to sign up.
Administrator Photography Industry
Using Monday really feels the way Mondays feel.
Michelle E. Apparel & Fashion
Keap charges $299/month minimum for 2 users and 1,500 contacts. Nutshell starts at just $13 per user per month (billed annually) with unlimited contacts and storage. That’s 6x cheaper for solopreneurs and growing teams. While Keap bundles everything, Nutshell’s tiered pricing structure lets you pay for what you need.
Absolutely. Nutshell’s affordability makes it perfect for solo entrepreneurs. Keap requires 2 users minimum at $299/month. With unlimited contacts and free support included, Nutshell scales with you as you grow.
Not at all. We partner with Import2 for one-click data migration directly from Keap. Plus, our support team provides free white-glove onboarding assistance. Most customers go live in just a few days. No manual CSV headaches needed.
Yes. Nutshell has equally powerful sales and email automation built in. The difference? Ours is simpler to set up. While Keap has a steep learning curve requiring significant training, Nutshell’s intuitive interface gets teams productive faster with fewer clicks.
No. Nutshell pricing is completely transparent—what you see is what you pay. All plans include unlimited contacts, free support, and core features. Keap charges extra for contacts beyond tier limits and requires coaching fees. With Nutshell, you won’t find any surprises on your bill.
Find out more about our affordable plans, packed with the features your business needs.
Join 30,000+ other sales and marketing professionals. Subscribe to our Sell to Win newsletter!
