As an IT company, you rely on tools to help you manage your operations effectively so you can provide high-quality services to your clients. Among other solutions, having a powerful customer relationship management (CRM) platform is key to business success.
Nutshell’s CRM has the robust features, intuitive interface, and support your team needs to stay on top of your leads, so you can convert more of them into clients.
Before a potential client invests in help desk, asset management, incident management, or help center services from your business, they need to be able to trust that you’ll provide high-quality work for their company. And part of winning over those clients is optimizing every interaction to create the best possible experience.
A CRM platform is designed to help you with your client relationships and sales processes, so you can send the right message at the right time and close more deals with clients. CRMs also help with mission-critical tasks like reporting, sales task automation, and even managing email marketing campaigns to stay engaged with your contacts.
Here are a few benefits a CRM platform can provide your IT company:
With so many customer and sales tracking solutions on the market, it’s critical to consider your company’s individual needs and how to best accomplish your business objectives. You need a CRM that provides the right blend of high-powered features and world-class support at an affordable price.
The best and most essential CRM features to look for include contact management, sales automation, and team collaboration. And when you add advanced tools like an online meeting scheduler, web form builder, and email marketing platform, you get the extra capabilities you need to fill your pipeline with high-quality leads.
Nutshell provides these features and many more. Whether you’re providing IT consulting, data management services, or help desk support, Nutshell has the tools you need to efficiently find and win more deals and drive revenue:
Whether your IT company provides services locally or around the globe, your team needs insight into leads and clients so you can close more deals, offer better post-sales support, and increase customer loyalty.
Nutshell’s pipeline management features make it easy for your reps to view, manage, and move leads through your pipeline so you can stay on top of sales. As the best Next Action Selling CRM on the market, helping you figure out what’s next in your sales process is at Nutshell’s core.
See how Nutshell’s pipeline management tools for IT companies make it easy for your reps to manage your leads:
When your team is busy managing and providing your IT services, you need some way to put time-consuming tasks on autopilot and still do them well.
The sales automation tools in Nutshell set your team up for maximum efficiency. Create processes for guiding your team through the perfect sales process, automatically advancing leads through your pipeline, sending automatic emails, and more.
Nutshell sales automation features let you:
Accurate and accessible client data is critical for effective selling. When you can track a contact’s interests, purchase history, communications, and the last time you contacted them, you can nurture relationships to close more deals.
Nutshell acts as a central repository for all your client and lead data. You can create comprehensive profiles that include more than just contact information—attach proposals and contracts, use tags to group clients by characteristics, and see a complete timeline of every relationship.
With Nutshell’s contact management features, you can:
When it comes to managing client data and streamlining your daily workflows, more collaboration is better. Your team needs access to all the relevant information about your history with a client, so they can personalize their interactions and nurture relationships.
Nutshell makes it easy to share important information with your team and get help when you need it.
Nutshell’s team collaboration features give you the ability to:
Driving growth for your IT company requires a steady stream of new leads for your sales team to work through your pipeline. To have the best chance of closing more deals, you need to find companies most likely to need your services and effectively build their trust.
Email marketing is a powerful tool for supercharging your IT company’s outreach efforts. And Nutshell works hand-in-hand with Nutshell Campaigns, our built-in email marketing solution. Use the drag-and-drop email editor to design professional emails, automate sending, and catch your clients’ attention at every stage of the funnel.
With Nutshell Campaigns, your team can:
Nutshell is the best value for the money. The versatility and functionality make it a very easy and powerful product to use.
Mark M. Southwestern Scale Co.
I have used Act, Goldmine and Salesforce in the past, and I have found that Nutshell was the easiest to get started with and to set up custom fields. I would recommend Nutshell to others that are interested in an easy to learn and navigate CRM.
Craig C. Thermal-Tec
We left Hubspot for Nutshell because Hubspot was too complex. Nutshell makes software for humans.
Daniel H. EOS
When we were evaluating CRMs, the one deciding factor between Nutshell and Salesforce came down to spin up time and price. Nutshell wins on both counts (by a huge margin). Salesforce was 10 times as much per month for what we wanted.
Jason C. Arrow Container Corp
We understand that, as an IT services provider, your company relies on several IT-related software platforms to accomplish daily tasks and achieve business goals. That’s why Nutshell integrates easily with thousands of other solutions, so you can more easily manage projects, contracts and proposals, sales calls, invoicing, and much more.
Here are a few types of integrations that Nutshell provides:
Your IT company has a lot of tasks to manage between service design, provision, and maintenance. Simplify your customer relationship management with a CRM designed to help IT companies supercharge growth.
Nutshell is helping thousands of businesses strengthen customer loyalty, optimize their sales and marketing strategies, and close more deals. Nutshell empowers your team with:
Our customers have lots to say about our CRM software. Check out our customer stories to learn more about how Nutshell has helped companies just like yours achieve and exceed their goals!
When you choose Nutshell as your IT CRM, you have the option to partner with 500+ digital marketing experts to help drive leads to your sales team.
Your IT services management team relies on automation, process formalization, and transparency to provide high-quality services to your clients. And you should expect the same features from your CRM.
With extensive automation and customization options, free live customer support on all plans, and easy-to-understand pricing, Nutshell makes it easier to close more deals.
Try Nutshell free for 14 days or contact our team to discover how Nutshell transforms the way teams sell.
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