“Nutshell is super user-friendly and intuitive
“I would highly recommend Nutshell
“Easy to use and... wait for it ... 100% buy in!
“Nutshell is both simple and powerful
Choosing the right CRM is crucial for your business. Explore why Nutshell is the right CRM over Pipedrive. Nutshell stands out for:
Pipedrive CRM is a popular and well-rounded CRM used by over 100,000 companies in more than 170 countries. Their branding portrays them as a simple, well-rounded choice for businesses of any size and an instrumental tool for making salespeople’s lives easy. Pipedrive is undoubtedly a good CRM, but it isn’t a good fit for everyone.
Pipedrive has its challenges and downsides, including a lack of marketing features, difficulty with integrations, and poor customer support. It’s crucial to compare Pipedrive’s features, reviews, and cost with the best Pipedrive alternatives to find the CRM that provides the best value for your team.
Nutshell is an award-winning CRM platform that helps B2B sales and marketing teams work together to close more deals. Powerful enough to support any element of your business and simple enough to implement without a paid admin or IT department, Nutshell is favored among small to medium-sized companies who know better than to overpay for software they’ll never use. Furthermore, Nutshell’s features often outshine the competitors in terms of both usability and comprehensiveness, according to customer reviews.
Nutshell is dedicated to helping businesses grow their revenue and solving the most critical challenge of sales and marketing software: motivating teams to use it. We’re passionate about our customers’ success, and we love finding new ways to take the frustrations out of selling.
Since 2010, Pipedrive has garnered support from more than 100,000 companies worldwide. But since you’re not one of the other companies, how will you know if what works for them will work for you? Pipedrive is considered a good CRM, but it isn’t a good fit for everyone. When it comes to customer relationship management (CRM) software, you have plenty of options. Nutshell is here to lay out the pros, cons, and everything in between in this in-depth comparison.
PipeDrive proudly proclaims itself to be the first CRM by salespeople, for salespeople. When you take a look at their intuitive interface and helpful customizable features, you can certainly see the influence. Longtime customers rave about the software’s thorough reporting features and its ability to manage multiple contacts, projects, and workflows.
With any brand that boasts of being designed by the same market they’re appealing to, one question should be at the front of your mind—how have they catered to the inexperienced? Most likely, you or someone on your support team is new to CRM. If you choose Pipedrive as your software, those people will face a steep learning curve that may significantly slow productivity at a time you need expediency.
Pipedrive has been criticized for its unhelpful customer service in the past, leaving you at a loss as you navigate your way through the sometimes clunky and complex information modules. Other common concerns customers raise about Pipedrive include:
At Nutshell, we’ve seen brand after brand jump the Pipedrive boat and land on our website. We’ve restored their faith in CRM software through our:
We listen to and anticipate the needs of our customers to provide a user-friendly and affordable CRM filled with valuable features.
We regularly add new features and update our software to provide superior service including:
PER USER COST
Comparisons based on similarly priced packages (Nutshell Pro and Pipedrive Professional)
SALES PROCESS AUTOMATION
Automatically move your leads through your pipeline based on automated triggers.
SALES REPORTS AND ANALYTICS
Instantly view how you’re tracking against quota and previous periods, and segment by product, rep, lead source, and more to identify what’s really driving your sales.
LIVE CUSTOMER SUPPORT
Available on Monday-Friday from 7:30am to 7:30pm eastern (excluding holidays).
CONTACTS AND COMPANY RECORDS
Unlimited contact, company records and data storage.
IN-APP PHONE DIALING AND RECORDING
Integrate with your phone system or preferred communication platform and call from within Nutshell.
PIPELINE MANAGEMENT FEATURES
Flexibility for teams who have multiple processes or to use for other objectives such as Customer Retention or Customer Success.
EMAIL TEMPLATES
Use Nutshell’s pre-built email templates.
NATIVE EMAIL INTEGRATIONS
Native email marketing software integration.
PERSONAL EMAIL SEQUENCES
Create and schedule one-on-one sales drips that are more likely to capture attention. Nutshell triggers a sales sequence at the pipeline stage of your choice, remembers the follow-up for you so that valuable prospects don’t float away, and stops the sequence as soon as they reply.
MARKETING EMAILS AND AUTOMATED DRIP SEQUENCES
Nutshell Campaigns is an add-on that starts for as little as $5/mo and is based on the number of contacts. Even without adding Nutshell Campaigns, you are able to send up to a certain number of emails with Nutshell Campaigns based on your CRM plan.
EMBEDDABLE WEB FORMS
Design simple web forms that capture customer information and automatically create new contacts and leads.
CALENDAR INTEGRATIONS
Boost your team’s productivity by integrating your calendar to Nutshell.
FREE IPHONE/ANDROID APPS
Included mobile app from the App Store or Google Play to access the power of Nutshell anywhere.
MOBILE BUSINESS CARD SCANNER
Nutshell’s business card scanner is lightweight and built into the Nutshell mobile app.
$42 per month billed annually,
$49 per month billed monthly
Up to 5 fully customizable pipelines
Included, Unlimited
Online chat
Unlimited
Unlimited
Drag-and-drop board, list view, map view, chart view
Unlimited
Gmail, Exchange, Outlook
Included; personal email sequences can be set up to automatically trigger based on pipeline stage
Can send 150 emails per month for free; additional charge per contact above limit (Paid plans starting at $5 for 100 Contacts)
Included
Google, Microsoft 365
Yes; ability to view lead lists/segments on an interactive map available in iPhone app
Included
$49.90 per month billed annually
Yes
150 reports per user
Online chat
Unlimited
Not available
Drag-and-drop board
Unlimited
Gmail, Exchange, Outlook
Included
Available as a paid add-on
Available as a paid add-on
Google, Microsoft 365
Yes; ability to view leads on an interactive map
Not included; third-party apps available
Nutshell is the best value for the money. The versatility and functionality make it a very easy and powerful product to use.
Mark M. Southwestern Scale Co.
As you explore Pipedrive comparisons, you’ll see why Nutshell is the software you want on your side. Sign up for your free 14-day trial today.
We have built an amazing sales process in Nutshell that has led to us having around a 30% close rate for all our leads.
Mathew W. SafetySync
Many CRMs force you into one method or process, but Nutshell gives you choices that help you customize it to your company.
Matthew M. Dickson
I love love love Nutshell!…Very easy to use and I got started in no time. The support is excellent and super friendly as well.
Shane K. Small’s
It is very difficult to get data out of [Pipedrive] for reporting. None of the reports is printable which is not ideal.
John SoftwareAdvice.com
Nutshell took me to the next level. I went from $40,000 a year to $100,000. Really love you guys.
Raul Z. Magnum Drilling Services
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