How is Nutshell different?

Nutshell is a user-friendly, affordable CRM that is designed for the needs of small business sales teams.

SugarCRM provides complex enterprise-level sales, marketing, support, and call center tools.

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Nutshell’s three main advantages over SugarCRM are:

  1. Built for SMB sales teams
  2. Unlimited storage
  3. Free, live support


I’ve used CRM software on Mac, PC, and mid-range IBM systems. Nutshell is at the top of the heap.

Mark T. President & COO, and The Gabriel Institute

Nutshell vs. SugarCRM, head-to-head

Comparisons based on full-feature packages (Nutshell Pro and Sugar Professional)


Be sure you have a high-level techie available if you want [SugarCRM] to conform to the way your company does business.



Nutshell is simple. It’s as user-friendly as it gets and new sales reps pick it up more quickly than any other CRM we’ve tried.

Chris J. Owner, Joffe Emergency Services


With an interface I can teach to someone in five minutes, Nutshell does everything we need without the complexity and ‘clunkiness’ of other CRMs.

Matt S. Vice President, Web Talent Marketing


While [SugarCRM] appears ‘out of the box useable’, it quickly becomes prohibitively expensive for small companies to train one of their own to tailor the CRM.

Jeremy A. G2Crowd


One thing that really keeps us using Nutshell is just the great support you guys provide. The great follow up on issues, and always listening to the customers’ needs and requests stands out and is above and beyond.

Rob D. Vega Consulting Group

Ready to see Nutshell in action?