Compare

Nutshell vs.
Salesforce

Nutshell is a simple, powerful, and affordable CRM and sales automation platform that integrates with dozens of popular business software applications and offers the most advanced pipeline automation tools on the market.

Salesforce
provides CRM software for enterprise organizations with IT departments capable of implementing and supporting it.

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Nutshell’s three main advantages over Salesforce are:

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Ease of setup
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Ease of use
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Affordability

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“”
When we were evaluating CRMs, the one deciding factor between Nutshell and Salesforce came down to spin up time and price. Nutshell wins on both counts (by a huge margin). Salesforce was 10 times as much per month for what we wanted.

Jason C.
Arrow Container Corp

Nutshell vs. Salesforce, head-to-head

Comparisons based on similarly priced packages (Nutshell Pro and Salesforce Lightning Professional)

PER USER COST
TIME TO ONBOARD
REQUIRED STARTUP COSTS
MAINTENANCE COSTS
CONTACTS AND DATA STORAGE
FREE TECHNICAL SUPPORT
FREE IPHONE/ANDROID APPS
FULLY CUSTOMIZABLE REPORTING AND PERFORMANCE TRACKING
AUTOMATED PERSONAL EMAIL SEQUENCES
SEARCH FUNCTION
INTEGRATES WITH THIRD-PARTY BUSINESS SOFTWARE

$35 per month billed annually,
$39 per month billed monthly

Own analytics platform

1–2 business days

Own analytics platform

None

Own analytics platform

None

Own analytics platform

Unlimited

Own analytics platform

Yes—email, phone, and online chat
for all users

Own analytics platform

Yes; ability to view lead lists/segments on an interactive map available in iPhone app field

Own analytics platform

Yes

Own analytics platform

Yes

Own analytics platform

Intelligent search
(exact terms not required)

Own analytics platform

Yes; native integrations include Gmail, Office 365, Constant Contact, QuickBooks Online, MailChimp, Slack, Unbounce, & Zendesk

Own analytics platform

$75 per month,
annual contract required

1 month or longer

Tens of thousands of dollars in technical setup, consulting, development, and training

Requires a paid Salesforce admin or an IT department to manage it

1 GB or 20 MB per user,
whichever is greater

No—phone and chat support only available in paid support plans

Yes; mobile mapping features only available with Salesforce Maps add-on (starting at $75/user/month)

Yes
(user permissions required)

Yes

Exact terms required

Integrations from third-party developers available for individual download on Salesforce AppExchange

Contact Management
Unlimited contact records and data storage
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Centralized customer database
Automatic customer data scouring
Intelligent search function
Business card scanner
Number of articles
Satisfaction guaranteed
Pipeline Management
Customizable sales pipeline
Unlimited pipelines
Drag-and-drop Board view
Interactive Map view
List view
Chart view
Communication and Task Management
Communication histories
Team @-mentioning and alerts
Unlimited bulk email templates
Activity reminders
Unlimited click-to-call and phone recordings
Reporting and Performance Tracking
At-a-glance activity and results dashboard
Sales report
Forecast report
New leads report
Losses report
Snapshots
Activity report
Funnel report
Sales Automation
Guided sales process builder
Automated lead assignment
Automated pipeline distribution
Automated lead advancement
Automated tasks
Post-sale lead management
Team guidance and coaching
Constant Contact and Mailchimp integrations for automated email nurturing
Email Automation
Send and reply to work emails directly from Nutshell
Shareable email templates
One-click bulk emailing
Personal email sequences
Reply rate tracker and view counter
Email health score
World Class Support
Live phone support
Email support
Chat support
Free data importing assistance
Self-service knowledge base
Apps and Integrations
Native iPhone and Android apps
Email and calendar sync with Gmail, Office 365, Outlook, and Microsoft Exchange
One-click integrations with Constant Contact, Mailchimp, Slack, QuickBooks Online, Unbounce, Intercom and many other time-saving business tools

Starter

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Chat support
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Pro

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“”
When you get into super complex integrations or scale your organization huge, look at Salesforce. For basically everyone else, Nutshell is phenomenal.
Max R.
GoBirdDog.com
“”
We came over [to Nutshell] from Salesforce after six years of use, and our sales team couldn’t be happier. I had my sales team ditching Salesforce after one week. That includes moving our data over, which was thousands of accounts, thousands of contacts and tens of thousands of history notes.
Matthew W.
SafetySync
“”
I have used Act, Goldmine and Salesforce in the past, and I have found that Nutshell was the easiest to get started with and to set up custom fields. I would recommend Nutshell to others that are interested in an easy to learn and navigate CRM.
Craig C.
Thermal-Tec
“”
We see Nutshell as a “team member” in growing our company.
Dirk E.
Global CIF, LLC
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A perfect system that meets all our requirements; Flexible and easy to customize.
Eitan K.
Vimmi

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