Nutshell is super user-friendly and intuitive

I would highly recommend Nutshell

Easy to use and... wait for it ... 100% buy in!

Nutshell is both simple and powerful

A comprehensive CRM comparison

Nutshell vs. Salesforce

Choosing the right CRM is crucial for your business. Nutshell seamlessly blends power with simplicity, making it a great alternative to Salesforce. Nutshell stands out for:

  • Spend 95% less without compromising on functionality
  • Powerful and user-friendly CRM, sales, and marketing automation platform
  • Providing free world-class customer support
  • Seamless integration with dozens of popular business software applications
  • Industry-leading pipeline automation tools with advanced functionality
nutshell vs salesforce crm comparison

What is Salesforce?

Salesforce is a CRM that offers multiple suites with plenty of applications and plugins on its app market. Sales began in 1999, when technology was hard to manage, expensive and difficult to pitch. Salesforce was novel in that it was among the first few companies to provide software as a service (SaaS).

The problem with Salesforce is that it’s so very expensive. Sure, they’ve got an enormous web of applications, and some ridiculously complicated features. If you’re not familiar with their platform, it can be hard to learn, and can even take as long as a year to start getting your money’s worth.

What is Nutshell?

Nutshell is an award-winning CRM platform that helps B2B sales and marketing teams work together to close more deals. Powerful enough to support any element of your business and simple enough to implement without a paid admin or IT department, Nutshell is favored among small to medium-sized companies who know better than to overpay for software they’ll never use. Furthermore, Nutshell’s features often outshine the competitors in terms of both usability and comprehensiveness, according to customer reviews.

Nutshell is dedicated to helping businesses grow their revenue and solving the most critical challenge of sales and marketing software: motivating teams to use it. We’re passionate about our customers’ success, and we love finding new ways to take the frustrations out of selling.

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Nutshell vs. Salesforce comparison

As one of the leaders in customer relationship management (CRM), Salesforce is likely on your radar even if you haven’t used it. But is it really worth all its hype? Salesforce alternative Nutshell offers a more modern, user-focused interface, superior customization options, and improved implementation measures.

Take a look at how we compare and decide for yourself whether the cons of Salesforce outweigh the pros—especially when you have improved software available right here.

Salesforce Pros

As far as CRM software goes, Salesforce offers one of the more comprehensive platforms. Its detailed interface offers multiple dashboards to track information such as:

  • Calendars
  • Emails and conversations
  • Notes
  • Reports
  • Data collection

It also integrates well with some other platforms and provides you with templates for processes like email marketing to enhance your productivity.

Salesforce Cons

To track all that information, though, you first have to enter it. When you do that in Salesforce, it becomes time-consuming and tedious since there’s no easy way to merge your existing data with it. Over time, this can cause you to miss out on important information, skewing your results dramatically.

What Salesforce Customers Hate

As is the pitfall of many extensive CRM platforms, Salesforce’s comprehensive information access leads it to be one of the more complex programs to understand. It also requires a lot of hands-on administration, meaning you may take some hits to your team’s productivity levels and efficiency. When you need a platform that works as fast as you do, consider looking at Salesforce alternatives instead.

Nutshell: A Great Salesforce Alternative

From the first moment you work with Nutshell, you’ll see why people make the switch. Our interface is much more modern, enhancing user-friendliness so you can get right down to business.

  • Ease of Use: Users find Nutshell easy to set up, navigate, and work with, making it accessible to both sales professionals and non-sales individuals.
  • Affordability: Users have praised the value they get for the price they pay, making it a favorable option for businesses looking to optimize their budget.
  • Specific Features: Users love Nutshell’s tagging system, automated email sequences, filtering options, and email integrations.
  • Automated personal email sequences: Triggered by pipeline stage for personalized communication.
  • Intuitive automation: Your CRM platform should work for you. We make sure you can automate as many processes as possible so you can focus on expansion.
  • Advanced third-party integrations: Connect with your existing Outlook, Unbounce, QuickBooks, and similar accounts.
  • Committed customer support: We provide support through onboarding and beyond, helping you transfer all your information with ease and implement changes quickly.

Constructing a Better Nutshell Experience

We listen to and anticipate the needs of our customers to provide a user-friendly and affordable CRM filled with valuable features.

We regularly add new features and update our software to provide superior service including:

  • AppConnect to connect your CRM data with the apps you already use
  • Scheduler to simplify meeting planning and appointments
  • VisitorIQ to automatically tracks visitors to your website and their company data
  • And many more

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When we were evaluating CRMs, the one deciding factor between Nutshell and Salesforce came down to spin up time and price. Nutshell wins on both counts (by a huge margin). Salesforce was 10 times as much per month for what we wanted.

Jason C. Arrow Container Corp

Nutshell vs. Salesforce, head-to-head

Comparisons based on the top packages (Nutshell Enterprise and Salesforce Enterprise)


    $67 per month billed annually,
    $79 per month billed monthly

    $165 per month billed annually, annual contract required

  • TIME TO ONBOARD We provide support through onboarding and beyond, helping you transfer all your information with ease and implement changes quickly.

    1–2 business days

    1 month or longer

  • REQUIRED STARTUP COSTS No added cost from Nutshell for technical support during implementation and deployment of the platform.


    Tens of thousands of dollars in technical setup, consulting, development, and training

  • MAINTENANCE COSTS No added cost from Nutshell for maintenance and management.


    Requires a paid Salesforce admin or an IT department to manage it

  • CONTACTS AND DATA STORAGE Unlimited contact, company records and data storage.


    10 GB

  • FREE TECHNICAL SUPPORT Enterprise plan customers can request for Nutshell to import additional data – even after the onboarding process and free scheduled phone support.

    Yes—email and online chat, and phone support

    No—phone and chat support only available in paid support plans

  • FREE IPHONE/ANDROID APPS Included mobile app from the App Store or Google Play to access the power of Nutshell anywhere.

    Yes; ability to view lead lists/segments on an interactive map available in iPhone app field

    Yes; mobile mapping features only available with Salesforce Maps add-on (starting at $75/user/month)

  • FULLY CUSTOMIZABLE REPORTING AND PERFORMANCE TRACKING Forecast report, Losses report, Activity report, Funnel report and Custom reports.


    (user permissions required)

  • AUTOMATED PERSONAL EMAIL SEQUENCES Create and schedule one-on-one sales drips that are more likely to capture attention. Nutshell triggers a sales sequence at the pipeline stage of your choice, remembers the follow-up for you so that valuable prospects don’t float away, and stops the sequence as soon as they reply.



  • MARKETING EMAIL STUDIO WITH AUTOMATIONS Nutshell Campaigns is an add-on that starts for as little as $5/mo and is based on the number of contacts. Even without adding Nutshell Campaigns, you are able to send up to a certain number of emails with Nutshell Campaigns based on your CRM plan.



  • INTEGRATES WITH THIRD-PARTY BUSINESS SOFTWARE All plans can take advantage of our countless integrations. API support offered to Enterprise customers.

    Yes; native integrations include Gmail, Office 365, QuickBooks Online, MailChimp, Slack, Unbounce & Zendesk

    Integrations from third-party developers available for individual download on Salesforce AppExchange

  • EASE OF USE Nutshell is well-known for its easy-to-use interface and hassle-free features.

    User-friendly, intuitive interface

    Extremely hard to use

  • SALES AUTOMATION Automatically move your leads through your pipeline based on automated triggers.

    Yes, fully customizable

    Yes, some customization options

  • DEDICATED SUCCESS STRATEGIST Only available to Enterprise plan customers. A dedicated CRM specialist to help you onboard your team and get the most out of Nutshell. Must have 5 users to have a Dedicated Success Strategy.



Available Add-ons


  • Sales Cloud Einstein – Generative AI
  • Sales Programs – Selling guidance
  • Revenue Intelligence – Native analytics
  • Revenue Lifecycle Management – For indirect sales teams
  • Partner Relationship Management – Project management tool
  • Slack Sales Elevate – Added features when integrated with Slack


Easy to Export your Data from Salesforce and Import into Nutshell

Try our Salesforce alternative

In the world of Salesforce comparisons, Nutshell strives to reign supreme through our powerful and intuitive CRM. Our goal is to help you streamline your processes so you can get more done and take your sales to the next level. Try us out for free and let us prove to you that we’re the platform you’ve been searching for.

Start your
14-day free trial today!

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A perfect system that meets all our requirements; Flexible and easy to customize.


We see Nutshell as a “team member” in growing our company.

Dirk E. Global CIF, LLC

I have used Act, Goldmine and Salesforce in the past, and I have found that Nutshell was the easiest to get started with and to set up custom fields. I would recommend Nutshell to others that are interested in an easy to learn and navigate CRM.

Craig C. Thermal-Tec

We have built an amazing sales process in Nutshell that has led to us having around a 30% close rate for all our leads.

Mathew W. SafetySync

When you get into super complex integrations or scale your organization huge, look at Salesforce. For basically everyone else, Nutshell is phenomenal.

Max R.

Powerful CRM for every budget

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