As one of the leaders in customer relationship management (CRM), Salesforce is likely on your radar even if you haven’t used it. But is it really worth all its hype? Salesforce alternative Nutshell offers a more modern, user-focused interface, superior customization options, and improved implementation measures.
Take a look at how we compare and decide for yourself whether the cons of Salesforce outweigh the pros—especially when you have improved software available right here.
As far as CRM software goes, Salesforce offers one of the more comprehensive platforms. Its detailed interface offers multiple dashboards to track information such as:
It also integrates well with some other platforms and provides you with templates for processes like email marketing to enhance your productivity.
To track all that information, though, you first have to enter it. When you do that in Salesforce, it becomes time-consuming and tedious since there’s no easy way to merge your existing data with it. Over time, this can cause you to miss out on important information, skewing your results dramatically.
As is the pitfall of many extensive CRM platforms, Salesforce’s comprehensive information access leads it to be one of the more complex programs to understand. It also requires a lot of hands-on administration, meaning you may take some hits to your team’s productivity levels and efficiency. When you need a platform that works as fast as you do, consider looking at Salesforce alternatives instead.
From the first moment you work with Nutshell, you’ll see why people make the switch. Our interface is much more modern, enhancing user-friendliness so you can get right down to business. Our platform integrates with most major business systems like Slack and Outlook and allows you to customize data collection and marketing efforts.
We also provide support through onboarding and beyond, helping you transfer all your information with ease and implement changes quickly. Our dedicated customer care team will assist you in making Nutshell work for you in any ways you need.
When we were evaluating CRMs, the one deciding factor between Nutshell and Salesforce came down to spin up time and price. Nutshell wins on both counts (by a huge margin). Salesforce was 10 times as much per month for what we wanted.
Jason C. Arrow Container Corp
Comparisons based on similarly priced packages (Nutshell Pro and Salesforce Lightning Professional)
PER USER COST
$42 per month billed annually,
$49 per month billed monthly
$75 per month billed annually, annual contract required
TIME TO ONBOARD
1–2 business days
1 month or longer
REQUIRED STARTUP COSTS
Tens of thousands of dollars in technical setup, consulting, development, and training
Requires a paid Salesforce admin or an IT department to manage it
CONTACTS AND DATA STORAGE
1 GB or 20 MB per user,
whichever is greater
FREE TECHNICAL SUPPORT
Yes—email and online chat
for all users
No—phone and chat support only available in paid support plans
FREE IPHONE/ANDROID APPS
Yes; ability to view lead lists/segments on an interactive map available in iPhone app field
Yes; mobile mapping features only available with Salesforce Maps add-on (starting at $75/user/month)
FULLY CUSTOMIZABLE REPORTING AND PERFORMANCE TRACKING
(user permissions required)
AUTOMATED PERSONAL EMAIL SEQUENCES
MARKETING EMAIL STUDIO WITH AUTOMATIONS
INTEGRATES WITH THIRD-PARTY BUSINESS SOFTWARE
Yes; native integrations include Gmail, Office 365, QuickBooks Online, MailChimp, Slack, Unbounce, & Zendesk
Integrations from third-party developers available for individual download on Salesforce AppExchange
In the world of Salesforce comparisons, Nutshell strives to reign supreme through our powerful and intuitive CRM. Our goal is to help you streamline your processes so you can get more done and take your sales to the next level. Try us out for free and let us prove to you that we’re the platform you’ve been searching for.
A perfect system that meets all our requirements; Flexible and easy to customize.
We see Nutshell as a “team member” in growing our company.
Dirk E. Global CIF, LLC
I have used Act, Goldmine and Salesforce in the past, and I have found that Nutshell was the easiest to get started with and to set up custom fields. I would recommend Nutshell to others that are interested in an easy to learn and navigate CRM.
Craig C. Thermal-Tec
We have built an amazing sales process in Nutshell that has led to us having around a 30% close rate for all our leads.
Mathew W. SafetySync
When you get into super complex integrations or scale your organization huge, look at Salesforce. For basically everyone else, Nutshell is phenomenal.
Max R. GoBirdDog.com
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