Compare

Nutshell vs.
Zoho

Nutshell is a simple, powerful, and affordable CRM and sales automation platform that integrates with dozens of popular business software applications and offers the most advanced pipeline automation tools on the market.

Zoho is an all-in-one business platform that offers a CRM, among many other software applications.

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Nutshell’s three main advantages over Zoho are:

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Fast, friendly technical support
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Ease of use
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Simple, intuitive design

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“”
I am amazed at how easy and intuitive Nutshell is, after using both Microsoft CRM and Zoho in the past. I was able to migrate in an afternoon and haven’t looked back since.
Brian Z.
Don’t Panic Labs

Nutshell vs. Zoho, head-to-head

Comparisons based on similarly priced packages (Nutshell Pro and Zoho Enterprise)

PER USER COST
CONTACTS AND DATA STORAGE
FREE TECHNICAL SUPPORT
PIPELINE MANAGEMENT FEATURES
MULTIPLE SALES PIPELINES
FULLY CUSTOMIZABLE REPORTING AND PERFORMANCE TRACKING
PERSONAL EMAIL SEQUENCES
FREE IPHONE/ANDROID APPS
MOBILE BUSINESS CARD SCANNER
PERSONALIZED ONBOARDING SUPPORT
INTEGRATES WITH THIRD-PARTY BUSINESS SOFTWARE

$35 per month billed annually,
$39 per month billed monthly

Own analytics platform

Unlimited

Own analytics platform

Yes

Own analytics platform

Drag-and-drop board, list view,
map view, chart view

Own analytics platform

Yes

Own analytics platform

Yes

Own analytics platform

Yes

Own analytics platform

Yes

Own analytics platform

Included free

Own analytics platform

Included with all subscriptions

Own analytics platform

Yes

Own analytics platform

$35 per month billed annually,
$45 per month billed monthly

1 GB of data per organization; an additional
5 GB can be added for $4/month

Yes

List view, chart view

Yes

Yes

No

Yes

$0.99 at the iTunes/Play store

Starting at $600 for one 90-minute team training session and one admin training session

Yes

Contact Management
Unlimited contact records and data storage
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Centralized customer database
Automatic customer data scouring
Intelligent search function
Business card scanner
Number of articles
Satisfaction guaranteed
Pipeline Management
Customizable sales pipeline
Unlimited pipelines
Drag-and-drop Board view
Interactive Map view
List view
Chart view
Communication and Task Management
Communication histories
Team @-mentioning and alerts
Unlimited bulk email templates
Activity reminders
Unlimited click-to-call and phone recordings
Reporting and Performance Tracking
At-a-glance activity and results dashboard
Sales report
Forecast report
New leads report
Losses report
Snapshots
Activity report
Funnel report
Sales Automation
Guided sales process builder
Automated lead assignment
Automated pipeline distribution
Automated lead advancement
Automated tasks
Post-sale lead management
Team guidance and coaching
Constant Contact and Mailchimp integrations for automated email nurturing
Email Automation
Send and reply to work emails directly from Nutshell
Shareable email templates
One-click bulk emailing
Personal email sequences
Reply rate tracker and view counter
Email health score
World Class Support
Live phone support
Email support
Chat support
Free data importing assistance
Self-service knowledge base
Apps and Integrations
Native iPhone and Android apps
Email and calendar sync with Gmail, Office 365, Outlook, and Microsoft Exchange
One-click integrations with Constant Contact, Mailchimp, Slack, QuickBooks Online, Unbounce, Intercom and many other time-saving business tools

Starter

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Pro

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“”
With an interface I can teach to someone in five minutes, Nutshell does everything we need without the complexity and ‘clunkiness’ of other CRMs.
Matt S.
Web Talent Marketing
“”
The [Zoho] UI is not very pleasant. It really does take the fun and life out of doing sales. The interface is very dull and over complicated.
Anonymous reviewer
SoftwareAdvice.com
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One thing that really keeps us using Nutshell is just the great support you guys provide. The great follow up on issues, and always listening to the customers’ needs and requests stands out and is above and beyond.
Rob D.
Vega Consulting Group
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[Zoho] support is lousy. Nearly impossible to get a knowledgeable person on the phone…The switching cost for us was huge.
Al S.
Exit Strategies Group, Inc.
“”
Nutshell took me to the next level. I went from $40,000 a year to $100,000. Really love you guys.
Raul Z.
Magnum Drilling Services

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