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Nutshell is super user-friendly and intuitive

I would highly recommend Nutshell

Easy to use and... wait for it ... 100% buy in!

Nutshell is both simple and powerful

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A comprehensive CRM comparison

Nutshell vs. Zoho

Choosing the right CRM is crucial for your business. Explore why Nutshell is the right CRM over Zoho. Nutshell’s standout features include:

  • Powerful yet easy-to-use CRM, sales, and marketing automation platform
  • Providing free world-class customer support
  • Industry-leading pipeline automation tools with advanced functionality
  • In-app email marketing suite with robust marketing and analytics
  • An affordable pricing model that doesn’t compromise on features

What is Zoho CRM?

Zoho CRM is relied on by over 150,000 businesses across 180 countries. It offers basic contact management functionality, including automation, like converting website visitors into leads automatically. The pipeline management options, including a chart view and multiple sales pipelines, provide users with flexibility and customization capabilities.

But Zoho CRM also has its limitations. For instance, companies are only allowed 1GB of data for the entire organization, and additional data costs extra. The pipeline doesn’t feature a drag-and-drop board, which would make quick pipeline management much easier. And personalized onboarding costs start at $600, dissuading smaller businesses.

What is Nutshell?

Nutshell is an award-winning CRM platform that helps B2B sales and marketing teams work together to close more deals. Powerful enough to support any element of your business and simple enough to implement without a paid admin or IT department, Nutshell is favored among small to medium-sized companies who know better than to overpay for software they’ll never use. Furthermore, Nutshell’s features often outshine the competitors in terms of both usability and comprehensiveness, according to customer reviews.

Nutshell is dedicated to helping businesses grow their revenue and solving the most critical challenge of sales and marketing software: motivating teams to use it. We’re passionate about our customers’ success, and we love finding new ways to take the frustrations out of selling.

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Nutshell vs. Zoho comparison

Many users come to Zoho when they’re new to customer relationship management (CRM) software or think they only need the basics to bring their company success. But at Nutshell, you can get those features and more with the same ease of use you need to review data quickly and stay focused on your business.

a landing page for Zoho CRM that says superfast work steadfast growth

Zoho Pros

Zoho excels in offering affordable, user-focused CRM software. They’ve designed a flexible system that brands with any level of experience in CRM management can use to meet their basic needs in reporting, marketing, and data collection.

customer's text response sharing what they like about LACRM Zoho One

Zoho Cons

However, Zoho tends to present a number of challenges for users. For example, people who are not used to working with technical software may face a learning curve in training and understanding how to make the most of the program’s capabilities. This is especially true given that the software can be unreliable at times, setting you back in productivity even further. Despite these bugs, the Zoho team does not dedicate much time to innovating solutions or offering new tools to continue improving your capabilities.

When users encounter challenges like these, they want to talk to support and get matters resolved. But herein lies yet another major concern—slow customer support. The support team takes its time in answering queries when your brand may not have time to spare, and you may not even get the answers you need. All of these challenges combine to inspire many users to search for Zoho alternatives in short order.

customer's text response sharing what they dislike about Zoho CRM

Nutshell: A great Zoho alternative

As you review comparisons between Zoho and other CRMs, you’ll see that Nutshell can hold its own against them.

  • Advanced automation tools: Nutshell provides advanced automation features with real-time data syncing for convenient access from anywhere. Our processes are customizable, ensuring it aligns with the unique needs of your business.
  • Integrated communications and cross-site management: Bring everything you were using before with you to Nutshell. Our platform integrates seamlessly with Slack, Gmail, and most other professional platforms.
  • Dedicated support: Our team is readily available to assist through email, call, or chat, offering help with onboarding, platform integration, and workflow optimization.
  • Free automatic data import: Transfer your Zoho data automatically into Nutshell in just a few clicks, no setup required.
  • Transparent pricing: What you see on our pricing page is what you pay, period. We don’t do hidden fees or upsell pricing.
  • Growth-focused: Sales teams will like the improved sales process, while marketing teams will find the marketing features excellent for covering the email marketing basics while staying in sync with their sales team.
a group of Nutshell employees are posing for a picture on a yellow background

Constructing a Better Nutshell Experience

We listen to and anticipate the needs of our customers to provide a user-friendly and affordable CRM filled with valuable features.

We regularly add new features and update our software to provide superior service including:

  • AppConnect to connect your CRM data with the apps you already use
  • Scheduler to simplify meeting planning and appointments
  • PeopleIQ to automatically tracks visitors to your website and their company data
  • And many more

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14-day free trial today!

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Easy to Use. Easy to Sell. That’s Nutshell.


I am amazed at how easy and intuitive Nutshell is, after using both Microsoft CRM and Zoho in the past. I was able to migrate in an afternoon and haven’t looked back since.

Brian Z. Don’t Panic Labs

Nutshell vs. Zoho, head-to-head

PER USER COST Comparisons based on similarly priced packages (Nutshell Pro and Zoho Enterprise)

CONTACTS AND DATA STORAGE Unlimited contact, company records and data storage.

FREE TECHNICAL SUPPORT Available on Monday-Friday from 7:30am to 7:30pm eastern (excluding holidays).

PIPELINE MANAGEMENT FEATURES Flexibility for teams who have multiple processes or to use for other objectives such as Customer Retention or Customer Success.

MULTIPLE SALES PIPELINES Nutshell Pro customers can define unique sales pipelines to track entirely different types of sales. Each pipeline has its own stages.

FULLY CUSTOMIZABLE REPORTING AND PERFORMANCE TRACKING Instantly view how you’re tracking against quota and previous periods, and segment by product, rep, lead source, and more to identify what’s really driving your sales.

PERSONAL EMAIL SEQUENCES Create and schedule one-on-one sales drips that are more likely to capture attention. Nutshell triggers a sales sequence at the pipeline stage of your choice, remembers the follow-up for you so that valuable prospects don’t float away, and stops the sequence as soon as they reply.

FREE IPHONE/ANDROID APPS Included mobile app from the App Store or Google Play to access the power of Nutshell anywhere.

PERSONALIZED ONBOARDING SUPPORT We will import your data for you, absolutely free, when you get started with Nutshell.

INTEGRATES WITH THIRD-PARTY BUSINESS SOFTWARE Nutshell offers dozens of software integrations, allowing you to access all your data and run your business from a single tool.

EASE OF USE Nutshell is well-known for its easy-to-use interface and hassle-free features.

the word Zoho that is on a white background

$40 per user/month billed annually,
$50 per user/month billed monthly

10 GB of data per organization; additional storage can be purchased


List view, chart view





Starting at $600 for one 90-minute team training session and one admin training session

Yes, Integrations can be difficult to set up; none offered with free plan

Steep learning curve

Available Add-ons


a page that shows add-on options for Nutshell CRM

Learn more about our Zoho alternative

If you’re ready to part ways with Zoho or find your start somewhere else, Nutshell is prepared to take your business to the next level. Register for your free trial today and see why we’re so confident in our work.

Start your
14-day free trial today!

No credit card required
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

With an interface I can teach to someone in five minutes, Nutshell does everything we need without the complexity and ‘clunkiness’ of other CRMs.

Matt S. Web Talent Marketing

One thing that really keeps us using Nutshell is just the great support you guys provide. The great follow up on issues, and always listening to the customers’ needs and requests stands out and is above and beyond.

Rob D. Vega Consulting Group

The [Zoho] UI is not very pleasant. It really does take the fun and life out of doing sales. The interface is very dull and over complicated.

Anonymous reviewer

[Zoho] support is lousy. Nearly impossible to get a knowledgeable person on the phone…The switching cost for us was huge.

Al S. Exit Strategies Group, Inc.

Nutshell took me to the next level. I went from $40,000 a year to $100,000. Really love you guys.

Raul Z. Magnum Drilling Services

Powerful CRM for every budget

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