Choosing the right CRM is crucial for your business. Explore why Nutshell is the right CRM over Zoho. Nutshell’s standout features include:
Zoho CRM is relied on by over 150,000 businesses across 180 countries. It offers basic contact management functionality, including automation, like converting website visitors into leads automatically. The pipeline management options, including a chart view and multiple sales pipelines, provide users with flexibility and customization capabilities.
But Zoho CRM also has its limitations. For instance, companies are only allowed 1GB of data for the entire organization, and additional data costs extra. The pipeline doesn’t feature a drag-and-drop board, which would make quick pipeline management much easier. And personalized onboarding costs start at $600, dissuading smaller businesses.
Nutshell is an award-winning CRM platform that helps B2B sales and marketing teams work together to close more deals. Powerful enough to support any element of your business and simple enough to implement without a paid admin or IT department, Nutshell is favored among small to medium-sized companies who know better than to overpay for software they’ll never use. Furthermore, Nutshell’s features often outshine the competitors in terms of both usability and comprehensiveness, according to customer reviews.
Nutshell is dedicated to helping businesses grow their revenue and solving the most critical challenge of sales and marketing software: motivating teams to use it. We’re passionate about our customers’ success, and we love finding new ways to take the frustrations out of selling.
Many users come to Zoho when they’re new to customer relationship management (CRM) software or think they only need the basics to bring their company success. But at Nutshell, you can get those features and more with the same ease of use you need to review data quickly and stay focused on your business.
However, Zoho tends to present a number of challenges for users. For example, people who are not used to working with technical software may face a learning curve in training and understanding how to make the most of the program’s capabilities. This is especially true given that the software can be unreliable at times, setting you back in productivity even further. Despite these bugs, the Zoho team does not dedicate much time to innovating solutions or offering new tools to continue improving your capabilities.
When users encounter challenges like these, they want to talk to support and get matters resolved. But herein lies yet another major concern—slow customer support. The support team takes its time in answering queries when your brand may not have time to spare, and you may not even get the answers you need. All of these challenges combine to inspire many users to search for Zoho alternatives in short order.
As you review comparisons between Zoho and other CRMs, you’ll see that Nutshell can hold its own against them.
We listen to and anticipate the needs of our customers to provide a user-friendly and affordable CRM filled with valuable features.
We regularly add new features and update our software to provide superior service including:
I am amazed at how easy and intuitive Nutshell is, after using both Microsoft CRM and Zoho in the past. I was able to migrate in an afternoon and haven’t looked back since.
Brian Z. Don’t Panic Labs
Comparisons based on similarly priced packages (Nutshell Pro and Zoho Enterprise)
PER USER COST
$42 per month billed annually,
$49 per month billed monthly
$40 per month billed annually,
$50 per month billed monthly
CONTACTS AND DATA STORAGE Unlimited contact, company records and data storage.
Unlimited
1 GB of data per organization; an additional, 5 GB can be added for $4/month
FREE TECHNICAL SUPPORT Available on Monday-Friday from 7:30am to 7:30pm eastern (excluding holidays).
Yes
Yes
PIPELINE MANAGEMENT FEATURES Flexibility for teams who have multiple processes or to use for other objectives such as Customer Retention or Customer Success.
Drag-and-drop board, list view,
map view, chart view
List view, chart view
MULTIPLE SALES PIPELINES Nutshell Pro customers can define unique sales pipelines to track entirely different types of sales. Each pipeline has its own stages.
Up to 5 fully customizable pipelines
Yes
FULLY CUSTOMIZABLE REPORTING AND PERFORMANCE TRACKING Instantly view how you’re tracking against quota and previous periods, and segment by product, rep, lead source, and more to identify what’s really driving your sales.
Yes
No
PERSONAL EMAIL SEQUENCES Create and schedule one-on-one sales drips that are more likely to capture attention. Nutshell triggers a sales sequence at the pipeline stage of your choice, remembers the follow-up for you so that valuable prospects don’t float away, and stops the sequence as soon as they reply.
Yes
Yes
FREE IPHONE/ANDROID APPS Included mobile app from the App Store or Google Play to access the power of Nutshell anywhere.
Yes
Yes
PERSONALIZED ONBOARDING SUPPORT We will import your data for you, absolutely free, when you get started with Nutshell.
Included with all subscriptions
Starting at $600 for one 90-minute team training session and one admin training session
INTEGRATES WITH THIRD-PARTY BUSINESS SOFTWARE Nutshell offers dozens of software integrations, allowing you to access all your data and run your business from a single tool.
Yes, Extensive integration options
Yes, Integrations can be difficult to set up; none offered with free plan
EASE OF USE Nutshell is well-known for its easy-to-use interface and hassle-free features.
Very easy to use
Steep learning curve
If you’re ready to part ways with Zoho or find your start somewhere else, Nutshell is prepared to take your business to the next level. Register for your free trial today and see why we’re so confident in our work.
With an interface I can teach to someone in five minutes, Nutshell does everything we need without the complexity and ‘clunkiness’ of other CRMs.
Matt S. Web Talent Marketing
One thing that really keeps us using Nutshell is just the great support you guys provide. The great follow up on issues, and always listening to the customers’ needs and requests stands out and is above and beyond.
Rob D. Vega Consulting Group
The [Zoho] UI is not very pleasant. It really does take the fun and life out of doing sales. The interface is very dull and over complicated.
Anonymous reviewer SoftwareAdvice.com
[Zoho] support is lousy. Nearly impossible to get a knowledgeable person on the phone…The switching cost for us was huge.
Al S. Exit Strategies Group, Inc.
Nutshell took me to the next level. I went from $40,000 a year to $100,000. Really love you guys.
Raul Z. Magnum Drilling Services
Join 30,000+ other sales and marketing professionals. Subscribe to our Sell to Win newsletter!